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Summary of Contents for Sonim XP3plus
- Page 1 XP3plus USER GUIDE © 2021 by Sonim Technologies, Inc. All rights reserved.
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Page 2: General Information
This phone has an intuitive feature-rich user interface, which allows you to make the best use of offered functions. PHONE MODELS COVERED This user guide covers Sonim XP3plus phone with the model number XP3900. SONIM SUPPORT INFORMATION For additional product and support information, visit www.sonimtech.com... -
Page 3: Table Of Contents
Inserting the Memory Card ............ 7 Permission Manager ............19 Wireless Emergency Alerts ..........19 Special App Access ............. 19 USING YOUR SONIM XP3PLUS DEVICE 8 Switching on the Phone ............9 BATTERY SETTINGS Managing Home Screen ............9 Key Description ..............9 Battery .................. - Page 4 FCC Compliance Statement ..........45 Search ................32 ISED RF Exposure Statement (IC) ........46 Wireless Emergency Alerts ..........32 Message Settings ............. 32 HAZARDOUS LOCATION USAGE SONIM SCOUT Warnings ................47 Certification ............... 47 Setup ................. 34 Utilities ................34 Support ................34...
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Page 5: Getting Started
Dual band, 802.11 a/b/g/n/ac with hotspot function excluding Wi-Fi 5G WHAT IS IN THE BOX? band 2/3 The list of items in the Sonim XP3plus phone box are: Memory 16GB Bytes eMMC + 2GB Bytes LPDDR, Micro SD • Sonim XP3plus •... -
Page 6: Sim Card
(for example, phone number, data Open SIM card services etc.) with your phone. tray, insert SIM card and lock The Sonim XP3plus device comes with single SIM card and SIM card tray into Memory card trays. the place. INSERTING THE SIM CARD... -
Page 7: Inserting The Memory Card
PLACE THE MEMORY CARD Place the memory card in the designated slot and close the silver clip (as shown in the figure). CLOSE THE BATTERY COVER Use Sonim provided screwdriver and tighten the screw on the back cover. GETTING STARTED... -
Page 8: Using Your Sonim Xp3Plus Device
USING YOUR SONIM XP3PLUS DEVICE PTT Button Primary Microphone Volume Up / Down Back/Clear Microphone End/Reject/Power On/Off External Display Select/Center button Call Log Button Navigation Keys Flash LED Text Input Mode Camera Loud Speaker Air Pressure Sensor Battery Cover External Dynamic Key... -
Page 9: Switching On The Phone
Notification EXTERNAL DISPLAY Home Screen The Sonim XP3plus device is a flip open/close with a Signal limited area for external or secondary display. Strength Bar Battery FUNCTIONALITIES THROUGH EXTERNAL DISPLAY... -
Page 10: Flip Closed/Open Function
Wi-Fi connected Location icon FLIP OPEN Flip is open when an Ringtone can be muted and Bluetooth incoming event or vibration can be stopped by message is received. opening the flip. Bluetooth connected RTT icon USING YOUR SONIM XP3PLUS DEVICE... -
Page 11: Capturing A Screenshot
* key. You can change the Language from English to Voice over Wi-Fi Spanish or other languages and vice versa. Signal bar with data enabled Mobile data disabled USING YOUR SONIM XP3PLUS DEVICE... -
Page 12: Text Entry Options
• en: Enter all the text in lower case. • 123: Enter the numbers. • Emojis: Select the Emojis. • Symbols: Enter a symbol. (You can also press * key to quickly get full symbol list.) USING YOUR SONIM XP3PLUS DEVICE... -
Page 13: Home Screen Menu Options
• “Display settings” on page 20 HOME SCREEN MENU OPTIONS • “Sound settings” on page 21 • “Storage settings” on page 23 • “Security settings” on page 24 In order to see the details about any notifications, on the • “System settings” on page 26 home screen, select the Notification key. -
Page 14: Quick Settings
QUICK SETTINGS AIRPLANE MODE Toggle the button to enable or disable the Airplane Mode. For more information, refer to “Airplane Mode” on page In order to see the quick settings, on the home screen, select the Left Navigation key. The following settings are displayed: PROFILES •... -
Page 15: Network And Internet Settings
From Home screen, select Menu > Settings ( ) > network. Network & internet ( To add new Wi-Fi network, select Wi-Fi > Add EDIT A NETWORK network ( Select connected network. If your XP3plus is connected to a Wi-Fi network, NETWORK & INTERNET SETTINGS... -
Page 16: Mobile Network
USB is connected to the device. This will allow preferences. the XP3plus to share the internet connection via USB. Bluetooth tethering: When you activate Bluetooth tethering, you can share your phone’s internet... -
Page 17: Data Saver
connection with other Bluetooth paired devices. DATA SAVER Some applications actively use data when running in the background. Enable Data Saver to restrict apps from using data in the background. From Home screen, select Menu > Settings ( ) > Network &... -
Page 18: Connected Devices
• Bluetooth connected headsets can be connected and used during telephone calls. PAIR NEW DEVICE You can activate Bluetooth and pair your XP3plus device with other Bluetooth devices: A list of paired Bluetooth devices are displayed. Ensure that Bluetooth is activated on the other device too. -
Page 19: Apps & Notifications
• Emergency alert history: If you have any active APPS & NOTIFICATIONS emergency alerts, it is displayed in Alert History. • Alert Preferences: APPS INFO • Vibration: Enable this option to set the device on vibrate while receiving the alert. From Home screen, select Menu >... -
Page 20: Battery Settings
DISPLAY SETTINGS BATTERY SETTINGS DISPLAY BATTERY From Home screen, select Menu > Settings ( ) > From Home screen, select Menu > Settings ( ) > Display ( Battery ( Set one of the following options to configure your Set the Battery saver ON by selecting the option phone’s display: given to turn on automatically. -
Page 21: Sound Settings
SOUND SETTINGS OPTION DESCRIPTION • You can set Media SOUND volume, Ring volume, Alarm volume, Notification From Home screen, select Menu > Settings ( ) > Sound volume, Phone ringtone, Sound ( Default notification sound. Select Profile and the following options are •... - Page 22 • Charging sounds and vibrations: Enable or disable OPTION DESCRIPTION this option. • Key press tones: Enable or disable this option. Set to Meeting and select Edit. NOTIFICATION Meeting The following options are displayed: • Notification blink light: Use this feature to enable or disable the notification blink light.
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Page 23: Storage Settings
STORAGE SETTINGS PRIVACY SETTINGS STORAGE PRIVACY From Home screen, select Menu > Settings ( ) > PERMISSION MANAGER Storage ( On Internal shared storage, the list of From Home screen, select Menu > Settings ( ) > applications are displayed with memory used for Privacy ( each applications: Permission Manager: Apps with the following... -
Page 24: Location Settings
Device admin apps: Select the apps and activate the device admin apps. • Sonim Care: You can activate this admin app to allow Sonim care to control on how and when the screen locks. -
Page 25: Accessibility Settings
• Voice Command: Enables long press speaker key ACCESSIBILITY SETTINGS to allow voice command. Interaction Control: • Speaker: During a call, switch audio among ACCESSIBILITY earpiece, speaker and accessory if attached. • Vibrate & haptic strength: You can enable/disable You can make websites and applications more accessible to Ring vibration and Notification vibration. -
Page 26: System Settings
Select On-screen keyboard > 12key-keyboard. • Language: You can set the input language to either On your XP3plus you have the ability to program the 3 English, Spanish, Canadian French, Korean and Navigation keys to quickly access & launch the selected Simplified Chinese. -
Page 27: System Update
SYSTEM UPDATE From Home screen, select Menu > Settings ( ) > System ( Select System Update ( Select Updates. If there are any updates required, the update process begins. If there are no updates required, a message will be displayed showing Current software is up to date. -
Page 28: Managing Contacts
ADDING CONTACT FOR THE FIRST TIME Scroll to the desired contact and select the After inserting the SIM when you switch on the XP3plus contact to view the details. for the first time and there are no contacts listed in the Select Edit. -
Page 29: Managing Contact Settings
Selected contacts will be exported to the SIM card. From Home screen, select Menu > Contacts ( Scroll to the desired contact and select the contact to view the contact details. EXPORT TO .VCF FILE Select Options key and select one of the From Home screen, select Menu >... -
Page 30: Managing Call Settings
MANAGING CALL SETTINGS From Home screen, select Menu > Phone ( On Recent calls screen, select Option key > Speed dial settings. Long press key 1 to initiate a call to the voicemail. MAKING A CALL Assign a contact for each key present in the From Home screen, select Menu >... - Page 31 > Save to save the account: SETTINGS DESCRIPTION • Username: Username to login to SIP account. • Password: Password to login to SIP account. Change You can change the password. • Server: SIP server details. password • Optional Settings: Select to view/modify or hide Additional settings: optional details such as Authentication username, •...
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Page 32: Sending Messages
SENDING MESSAGES ATTACHMENT DESCRIPTION TYPE SMS and MMS are convenient and inexpensive means of communication. You can send a text message to other Audio Attach an audio file from the people via SMS service. MMS allows you to send messages phone memory. - Page 33 SETTINGS DESCRIPTION Memory status Shows the memory used for SMS, MMS and the total memory used. ADVANCED SETTINGS Text (SMS) messages settings Message Edit the quick message template. template SMS signature Enable this option to edit SMS signature to do SMS signature. Manage SIM Manages the messages in the SIM card messages...
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Page 34: Sonim Scout
SONIM SCOUT UTILITIES Utilities tab consists of the following features: Sonim SCOUT is a solution that allows the user to register with Sonim and use a number of key enterprise • Contact Transfer features. • Sonim BLE Connect • Call Screening Sonim Cloud account required to fully utilize SCOUT •... -
Page 35: Browser
BROWSER BROWSER From Home screen, select Menu > Browser ( Enter the URL to search for the required information or any website. BROWSER... -
Page 36: Camera
GALLERY CAMERA GALLERY The Sonim XP3plus has a rear camera with 8MP fixed The pictures, videos, and screenshots are captured from focus for taking pictures and videos. The pictures and the camera are stored in the Gallery and can be viewed videos are saved in the Gallery. -
Page 37: Applications
Select any of the ringtones from the Default alarm VOICE COMMANDS tone sound present and select OK. The XP3plus device includes a voice recognition system Select Option key > Save to save the changes. for basic commands and voice dialing. -
Page 38: Sound Recorder
) > Calculator ( Downloads. • To enter the numbers, select the numeric keys. • Share: Share the file or folder via Messaging/ • To use mathematical operators, select the Bluetooth. respective operation key on the keypad. • Delete: Delete the existing folder. •... -
Page 39: Music
MUSIC SIM TOOLKIT You can play music files and voice memos stored in your SIM Toolkit is commonly known as STK, which enables phone using the music application. the SIM to initiate actions which can be used for various value added services. From Home screen, select Menu >... -
Page 40: Safety And Regulatory Information
The device is designed with including but not limited pacemakers and hearing aids. to the following specifications for the environmental conditions range: Use only Sonim XP3900 approved • Specification of the Pollution Degree: "2" charging equipment to charge your • Specification of the Overvoltage Category: I phone and avoid damage to your phone. -
Page 41: Avoid Extreme Temperature
Your mobile phone and its accessories may contain small parts, which could be The Sonim XP3900 is dust- detached and create a choking hazard. resistant, rugged and shock- resistant. However, it is not... -
Page 42: Battery Usage
BATTERY USAGE CHARGING THE BATTERY Your Sonim XP3plus phone comes with a removable The battery delivered with your mobile phone is not fully battery. For any battery related queries, contact Sonim charged. We recommend that you charge your mobile Support at 1-833-MY-SONIM (1-833-697-6646) or for 2 hours before you use your mobile phone for the first support@sonimtech.com. -
Page 43: Guideline For Headphone And Earphone
GUIDELINE FOR HEADPHONE AND • If the battery is being charged while the EARPHONE phone is switched on, the battery icon on the To prevent possible hearing damage, please do not listen secondary display screen at high volume levels for long periods. shows the animation indicating that the battery is being charged. -
Page 44: Hac Rating
This device is designed and manufactured not to exceed HAC RATING the emission limits for exposure to radio frequency (RF) The FCC has created a rating system for cellular phones energy set by the Federal Communications Commission regarding their HAC-related performance. This rating of the U.S. -
Page 45: Xp3900 Maximum Power Table
BANDS TUNE UP MAXIMUM FEDERAL COMMUNICATION COMMISSION POWER (DBM) INTERFERENCE STATEMENT 23.5 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. -
Page 46: Ised Rf Exposure Statement (Ic)
Cet appareil numérique de la classe B est conforme à la • The country code selection is for non-US model norme NMB-003 du Canada. only and is not available to all US model. Per FCC regulation, all Wi-Fi product marketed in US must fixed to US operation channels only. -
Page 47: Hazardous Location Usage
HAZARDOUS LOCATION USAGE IT IS NOT ALLOWED TO CONNECT ANY EXTERNAL DEVICES TO ALL PORTS/ INTERFACE (USB) IN A HAZARDOUS AREA. WARNINGS ONLY THE POWER SUPPLIES WITH OUTPUTS MEET THE SELV REQUIREMENTS CAN BE USED Determine by inspection that the following information is FOR CHARGING. -
Page 48: Index
INDEX Alarm 37 Memory Alerts 32 App usage 32, 33 Applications 37 Messages 32 Missed Events 14 Modify Network 15 Backup 37 Browser 35 Notification 22 Call Settings 30 Contacts 28 Phone Specifications 6 Date & Time 26 Quick Settings 14 Export 28 Restore 37 FCC 45... - Page 49 XP3plus 6 Zoom in 36 Zoom out 36 INDEX...
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Do you have a question about the XP3plus and is the answer not in the manual?
Questions and answers
How do I cancel airplane mode?
To cancel (turn off) Airplane Mode on the Sonim XP3 Plus:
1. From the home screen, press the left navigation key to access Quick Settings.
2. Use the navigation keys to highlight "Airplane mode."
3. Press the Select button to turn it off.
Alternatively, you can turn it off through the device's Settings menu.
This answer is automatically generated
I have xp3plus phone, I don't know how to open text downloads, says couldn't download, select and press ok to try again, not sure where OK is can't open messages.
To open text messages on the Sonim XP3plus when it says "couldn't download, select and press OK to try again," follow these steps:
1. On the Home screen, go to Messages.
2. Select the message showing the "couldn't download" error.
3. Press the OK key to retry downloading the message.
Ensure your phone has a stable network or data connection, as this may be required to download the message content.
This answer is automatically generated