Troubleshooting - D-Link KVM-440 User Manual

9. Troubleshooting :

Symptom
Keyboard and/or Mouse
not working
Master/ Slave chaining
does not work
Double OSD images
displayed with a cascade
configuration
OSD menu is not
displayed in the correct
position
Possible Cause
Keyboard and/or Mouse need
to be reset.
Failed connection to the
computer.
KVM Switch needs to be reset.
Incorrect configuration or
improper installation
procedures.
Improper slave connection
procedure.
Failed connection.
The OSD menu has fixed
resolution and its size varies
due to the changes of
computer VGA resolution.
32
Recommended Solution
Unplug the cables from the
console port(s), and then
plug them back in.
Check the cable from the
switch to the computer and
make sure it is connected
properly.
Power off all connected
devices and then power
them up again.
Make sure the console of
the Slave is connected to
the Master's PC port.
Remove any power supplies
to the slave (unplug all
cables) before connecting it
to the Master.
Remove any power supplies
to the Slave (unplug all
cables), before connecting it
to the Master.
Make sure the cable is
connected correctly: Slave
console link to Master port.
Use <F1>: Set/Position to
move OSD menu and
banner to the proper
position.