TiVo Premiere 4 Viewer's Manual page 120

B
Appendix B: Copy Protection, Warranty, & Licensing
• A product that has been modified or adapted to enable it to
operate in any country other than the country for which it was
designed, damaged by these modifications.
• A product used for commercial or institutional purposes.
• Access connections (telephone or broadband), including charges
from your communications provider.
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of
purchase. Attach it to this guide and keep both nearby. Also keep the
original box and packing material in case you need to return your
product.
BEFORE REQUESTING SERVICE...
Please check the Troubleshooting chapter of this guide before
calling Customer Support. Following the troubleshooting tips
contained therein may save you a call to Customer Support.
TO GET WARRANTY SERVICE...
If you believe you need service for your DVR, contact Customer
Support at the number found in the Troubleshooting chapter of this
guide. A representative will go through a diagnostic checklist with
you. If it is determined that the product needs to be exchanged, you
will receive a return authorization number. The representative will
give you complete shipping details.
TO GET OUT-OF-WARRANTY SERVICE...
Out-of-warranty service can be obtained at a nominal cost for
replacement and handling. To obtain out-of-warranty service
contact Customer Support at the number in the Troubleshooting
112
chapter of this guide to obtain the cost of out-of-warranty exchange
for your product.
REMEMBER...
Record the model and service numbers found on the product below:
MODEL # ____________________________________________
SERVICE # ____________________________________________
All implied warranties, including implied warranties of
merchantability and fitness for a particular purpose, are limited in
duration to the duration of this express warranty. Some states do not
allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
This warranty gives you specific legal rights. You may have other
rights which vary from state to state (or jurisdiction to jurisdiction).
TIVO'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN DVRS IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS LIMITED
WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES
FOR THE DVR, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OF AND ALL CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED
WARRANTY PERIOD SET FORTH ABOVE AND NO
WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL
APPLY AFTER SUCH PERIOD. Some states (or jurisdictions) do
not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.