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TiVo Series1 Viewer's Manual

Tivo series1: user guide
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How to activate and use your TiVo
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Summary of Contents for TiVo Series1

  • Page 1 Viewer's Guide ® How to activate and use your TiVo ® Service...
  • Page 2 Welcome to TiVo ! ®...
  • Page 3 © 2002 by TiVo Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Printed in the USA. TiVo, TiVo Central, and TiVolution are registered trademarks of TiVo Inc. The TiVo logo; TiVo, TV Your Way; Ipreview;...
  • Page 4 It’s a revolution in television. We’ve pioneered an exciting new category that will forever change the way you watch TV. With a new TiVo Digital Video Recorder (DVR) in your living room, you’ll quickly see how easy it is to watch what you want, when you want.

  • Page 5: Table Of Contents

    Tour Two: The TiVo Live Guide ........
  • Page 6 TiVo’s Suggestions ........

  • Page 7: Using This Guide

    TiVo service (see page 8 for more on activating). 3. Start using the TiVo service. It’s easy! Take the quick, easy tours in Chapter 2 of this guide and check out the TiVo service’s exciting features. Chapters 3, 4, and 5 describe the TiVo service.

  • Page 8: Chapter 1: Guided Setup

    HAPTER Guided Setup Basic Steps Activating the TiVo Service...

  • Page 9: Basic Steps

    • don’t need the phone. After completing Guided Setup, you can watch live TV and use TiVo service features to control live TV. You will have to wait a few hours while the recorder organizes information before you can set up your Season Passes and search for programs (see page 7 for details).
  • Page 10 Dial-In Number. The recorder will use the dial-in number you choose for its daily calls to the TiVo service. The list may be too long to fit on one screen. To see more phone numbers, press the DOWN arrow or CHAN DOWN.
  • Page 11 Channels You Receive screen (see page 5). “Rebuild” is a term TiVo uses to refer to a revised channel lineup. Usually you would be informed by your cable company that your lineup has been revised.
  • Page 12 You can also customize this channel list to reflect your viewing preferences. If you never watch a particular channel, and don’t plan to set up recordings or let TiVo search for programs on it, remove the check mark next to that channel.
  • Page 13 C h a p t e r 1 Satellite only or cable with a box only: Satellite & antenna or satellite & cable without a box: 1. Use the UP/DOWN arrows to highlight “Satellite Box” and press SELECT. Satellite & cable with a box: 2.
  • Page 14 When you find it, press SELECT to choose that code. If channels don’t change at all, see page 77 for troubleshooting steps. Program Call. During this call, the TiVo service downloads all your program information—which includes program titles, times, channels, and descriptions—for up to the next two weeks.

  • Page 15: Activating The Tivo Service

    Season Passes, WishLists, and Search by Title features, as well as by TiVolution Magazine, Showcases, and Service Updates. If you haven’t activated the TiVo service already, you’ll be instructed to visit the TiVo website at http://www.tivo.com/activate/ or to call 1-877-367-8486. To activate, you must register the TiVo Service Number of your recorder and choose a billing option.

  • Page 16: Chapter 2: The Basics In 5 Short Tours

    HAPTER The Basics in 5 Short Tours Tour One: Play with Live TV Tour Two: The TiVo Live Guide Tour Three: Find and Record Your Favorite Programs Tour Four: Find New Programs Tour Five: Now Playing Cool Things You Can Do...

  • Page 17: Tour One: Play With Live Tv

    Tour One: Play with Live TV In this tour, you’ll take a look at how you can control live TV. So turn on your TV and grab your TiVo remote! First, press the PAUSE button—the program you’re watching pauses. Now you can stand up and stretch, or go to the kitchen and get a snack.
  • Page 18 Status Bar Press PAUSE to make the status bar visible. It shows a one-hour period. The green segment is the portion of the current hour that has been saved by your recorder. Look for the white line. It marks the part of the program you are currently watching. If the white line is anywhere back in the green segment you are “behind”...

  • Page 19: Tour Two: The Tivo Live Guide

    GUIDE button to see the TiVo Live Guide. On the left side of the TiVo Live Guide, there is a list of channels and their current programs. The channel you’re watching is highlighted with a blue bar, and a description of the current program appears at the top of the grid.
  • Page 20 Highlight “Filtering,” and press LEFT arrow to turn it “Off.” Then press SELECT. Take some time to play around in the TiVo Live Guide (and set up some recordings, while you’re at it). See you in a little bit for the next tour!

  • Page 21: Tour Three: Find And Record Your Favorite Programs

    Pass records every episode of the series that airs on the selected channel. Search by Title In this tour, you’ll find a program (The Simpsons) by searching for its title. Press the TiVo button to see TiVo Central. Press the DOWN arrow to highlight Pick Programs to Record and press SELECT.
  • Page 22 Season Pass, highlight it and press CLEAR. Get some more Season Passes now, or go on to the next tour to learn how TiVo helps you find new shows you might like—sort of like your own “smart” TV assistant.

  • Page 23: Tour Four: Find New Programs

    T h e B a s i c s i n F i v e S h o r t T o u r s Tour Four: Find New Programs TiVo helps you find what you want to watch—both exciting new shows and old favorites you might have forgotten.
  • Page 24 Suggestions in order of how closely they match your preferences. Try it out: Press GUIDE to bring up the TiVo Live Guide. Highlight a few programs and rate them by pressing the THUMBS buttons. Then go to TiVo Central, then Pick Programs to Record, then TiVo’s Suggestions.

  • Page 25: Tour Five: Now Playing

    To go to Now Playing, just press the TiVo button twice. Your new recorder may already have some entertaining short programs created by TiVo’s partners. A network logo to the right of the show tells you which partner brings you the program.
  • Page 26 Save Until... By default, programs you record are saved until space is needed (this usually means for about two days). The oldest ones may be deleted to make room for new recordings you’ve scheduled. However, you always have the option to save a program for as long as you want to.

  • Page 27: Cool Things You Can Do

    “pad” your recordings to account for variations by using the Overtime Scheduler. For details see page 34. Use the CLEAR button: The CLEAR button hides the status bar, TiVo Live Guide, channel banner, and anything else that is not part of the program. It clears the text entered using the letter grid.

  • Page 28: Chapter 3: Live Tv

    HAPTER Live TV Watching Live TV Status Bar Controlling Live TV Recording a Live Program The TiVo Live Guide Channel Banner...

  • Page 29: Watching Live Tv

    When you’re watching programming as it’s broadcast, you’re watching live TV. To go to live TV from the TiVo screens, press the LIVE TV button on your remote control. If you’ve used Trick Play and are “behind” live TV, press ADVANCE to catch up.

  • Page 30: Status Bar

    S t a t u s B a r The CLEAR button hides the status bar, the TiVo Live Guide, the channel banner, and anything else that is not part of the program. You can only rewind live TV to the point where you last changed the channel.

  • Page 31: Controlling Live Tv

    Controlling Live TV Part of the fun of watching live TV with TiVo is using its pause, instant replay, and slow motion features. You can also use these features during recorded programs. RECORD: Records a program when you’re watching TV or browsing the TiVo Live Guide.

  • Page 32: Recording A Live Program

    R e c o r d i n g a L i v e P r o g r a m You can also record any program— even one in progress—by highlighting it in the TiVo Live Guide, then pressing RECORD.

  • Page 33: The Tivo Live Guide

    Thumbs Ratings, and customize the channels and types of programs shown in the guide. Plus, the TiVo Live Guide is a transparent screen, so you won’t miss anything in the program you’re watching while you browse.
  • Page 34 Customizing the TiVo Live Guide The TiVo Live Guide has options that let you quickly change what programs and channels the guide shows. To see Guide Options, press DISPLAY (or, if you don’t have a DISPLAY button on your remote, press ENTER) while the TiVo Live Guide is visible.

  • Page 35: Channel Banner

    If they are on, it appears locked and bright (pictured here). If they are on but temporarily disabled, it appears unlocked and bright. Select to read TiVo Messages. If the symbol is bright, you have new messages from the TiVo service.

  • Page 36: Chapter 4: Now Playing & Pick Programs To Record

    HAPTER Now Playing & Pick Programs to Record Now Playing Season Pass Recording Options Search By Title WishLists TiVo’s Suggestions Record by Time or Channel Season Pass Manager To Do List...

  • Page 37: Now Playing

    P i c k P r o g r a m s t o R e c o r d Now Playing To go to Now Playing, press the TiVo button on your remote control twice. All the programs saved on your recorder are in Now Playing (no more searching through unlabeled videotapes!).
  • Page 38 TiVo recorder to a VCR.) 2. Be sure your VCR is set to record input from your TiVo recorder, not some other video source. (See your VCR’s instructions for how to set the input.) 3.
  • Page 39 5. When the program is over, press stop on your VCR. Stopping or Canceling Save to VCR: You can stop or interrupt the transfer by going to live TV or to the TiVo menus. You can also resume saving later. To stop or interrupt Save to VCR: 1.

  • Page 40: Season Pass

    It is totally automatic and really easy to set up. Just select a program (from the TiVo Live Guide, Search By Title, View upcoming, etc.) and choose “Get a Season Pass.” There are two other types of recordings that repeat automatically: Manual Repeating Recording: Records on a specific channel at a specific time, just as •...

  • Page 41: Recording Options

    C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d Recording Options When you set up a recording, you can set Recording Options. You can also change them later by selecting the program in the To Do List or the Season Pass Manager, then choosing “Options.”...
  • Page 42 Recording Options include: Record Quality. The choices for Video Recording Quality are Basic, Medium, High, and Best. The default setting is Best, (Best looks great, but keep in mind that it takes up more space). These settings are described on page 60. (This option is not available once a recording starts.) Keep At Most.

  • Page 43: Search By Title

    Then you can view upcoming episodes, set up a Season Pass, or record an individual showing. To browse a category of upcoming programs: Choose a category and subcategory. Numbers come before letters, so to start from the top, enter a zero. TiVo Central Pick Programs to Record Search By Title...

  • Page 44: Wishlists

    WishList programs,” or selecting an individual WishList, then selecting “View upcoming programs.” Then you can schedule recordings for the programs or episodes you want. (See page 42 for more details.) TiVo Central Pick Programs To Record Search Using WishLists...
  • Page 45 Keyword WishList with the keywords KNICKS and BULLS, and category “Sports/Basketball” would only record basketball games with both of these teams—a great way to ensure that you enjoy this season’s rivalry. (For more on auto-recording WishLists, see page 42.) TiVo Central Pick Programs to Record Search Using WishLists...
  • Page 46 NAME. You must match the spelling of the name exactly, and you must use a comma (available in the grid under the letter W). TiVo Central Pick Programs To Record Search Using WishLists W i s h L i s t s...
  • Page 47 You can create a Keyword or Title WishList with one keyword or with several. With Keyword WishLists, the TiVo service checks for your keywords in the program or episode title, description, actor, director, year, and category information. Title WishLists work very similarly, but the TiVo service only searches program and episode titles.
  • Page 48 6 OCLOCK NEWS to search for the title “6 O’Clock News.” (Note that commas ( , ) are also ignored, except in actor and director WishLists, where they are essential.) TiVo Central Pick Programs To Record Search Using WishLists ).
  • Page 49 Auto-recording WishLists. When you create a WishList or select it, you can choose the action, “Auto-record WishList programs.” This means every program the WishList finds will be automatically recorded. (See page 33 for more on repeating recordings.) TiVo Central Pick Programs to Record Search Using WishLists...
  • Page 50 To edit a WishList. Select the WishList, then select Edit WishList. You can change your WishList—for example, to correct a misspelling or to add a category if you did not add one when you created the WishList. TiVo Central Pick Programs To Record TiVo’s Suggestions...

  • Page 51: Tivo's Suggestions

    P i c k P r o g r a m s t o R e c o r d TiVo’s Suggestions The TiVo service tries to make sure there is always something interesting on for you to watch. When you aren’t using it, your recorder is sifting through upcoming programs to find things you might like.

  • Page 52: Record By Time Or Channel

    2. Press the UP and DOWN arrows to select the date you want to see, then press RIGHT arrow to move the highlight to the time column. 3. Press the UP and DOWN arrows to select a time. TiVo Central Pick Programs to Record Record By Time or Channel R e c o r d b y T i m e o r C h a n n e l 4.
  • Page 53 5. When you find a program you want to record, highlight it and press SELECT to bring up the Program Information screen. Then you can view upcoming episodes, set up a Season Pass, or record an individual showing. TiVo Central Pick Programs to Record Record By Time or Channel...
  • Page 54 This will help you find your program later in the To Do List or in Now Playing.) If you’re ready to schedule the recording, press SELECT on “Record this Showing.” TiVo Central Pick Programs to Record Season Pass Manager R e c o r d b y T i m e o r C h a n n e l Here’s a tip: Use a Manual...

  • Page 55: Season Pass Manager

    Record only those programs that do not conflict with others previously scheduled to record. This gives the repeating recording the lowest priority. • Record all programs requested. This gives the repeating recording the highest priority. TiVo Central Pick Programs to Record To Do List...

  • Page 56: To Do List

    T o D o L i s t To Do List The To Do List shows all your scheduled recordings and lets you cancel or edit them. Individual recordings are marked with a single check mark ( ). Season Passes and manual repeating recordings have a double check mark ( ), and WishLists have a white star (...
  • Page 57 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d...

  • Page 58: Chapter 5: Messages And Setup

    HAPTER Messages and Setup TiVo Messages My Preferences Recorder & Phone Setup System Information Troubleshooting System Reset Standby...

  • Page 59: Tivo Messages

    C h a p t e r 5 TiVo Messages Select TiVo messages to read any messages from the TiVo service or internal alerts from your recorder. When you receive a new message, TiVo Central will show the option, “NEW TiVo Messages & Setup.”...

  • Page 60: My Preferences

    SELECT, then entering the Parental Controls password. This temporarily disables Parental Controls. (The large version of the channel banner has a shortcut to Parental Controls; see page 28 for details.) TiVo Central Messages & Setup My Preferences Parental Controls M y P r e f e r e n c e s...
  • Page 61 Put the recorder in Standby, then take it out of Standby. To do this, press the POWER or STANDBY button on the front of your recorder; or select Messages & Setup, then Standby, and then press the TiVo or LIVE TV buttons. Auto Re-lock Option When Parental Controls are on but temporarily disabled, they re-lock automatically after four hours if you don’t use your remote.
  • Page 62 Use the UP and DOWN arrows to move the red shading and adjust which ratings are locked. Your changes are saved automatically. When you are done, press the RIGHT or LEFT arrow to return to Parental Controls. TiVo Central Messages & Setup My Preferences...
  • Page 63 C h a p t e r 5 To set Rating Limits for Specific TV Content: 1. From Parental Controls, select “Rating Settings,” then enter the password and press SELECT. 2. Select Block by TV Content. 3. A list of categories appears on the next screen. Select a category (for example, V-Violence).
  • Page 64 It contains little or no violence, sexual dialogue, or situations; and no strong language. TiVo Central Messages & Setup My Preferences R: Restricted. This material is specifically designed to be viewed by adults and therefore may be unsuitable for children under 17.
  • Page 65 When Parental Controls are turned off, the password is deleted and anyone can view any programs or watch any channels. TiVo Central Messages & Setup M e s s a g e s a n d S e t u p...
  • Page 66 (for example: if you never watch a channel and don’t plan to set up any recordings on it, or let the TiVo service search for programs on it, you can de-select it here).
  • Page 67 The choice you make here will be used unless you change the Video Recording Quality (on the Recording Options screen) when you schedule the recording (for details, see page 34). Two different Video Recording Qualities cannot be used on one recording. TiVo Central Messages & Setup My Preferences...
  • Page 68 You can turn off automatic recording of TiVo’s Suggestions. When automatic recording is on (the default), TiVo’s Suggestions may be recorded onto free space. Programs you have recorded or scheduled to record will never be deleted to make room for Suggestions. Also, if space is needed to save programs you have scheduled to record, Suggestions are the first things to be deleted.

  • Page 69: Recorder & Phone Setup

    TiVolution Magazine and Showcases. The recorder usually uses the phone for less than ten minutes for a daily call. When the TiVo service is being updated, it may take longer, but this happens rarely (only a few times a year).
  • Page 70 You also have the following options: Make Test Call. When you select this, a test call to the TiVo service will start automatically. You may wish to use this option for troubleshooting or other unusual circumstances.
  • Page 71 (check with your phone company to find out how to disable call waiting in your area). Press the PAUSE button after you have entered the prefix. This will insert a comma, which will create a two second pause after the prefix is dialed. TiVo Central Messages & Setup Recorder & Phone Setup...
  • Page 72 (on your computer or other device), that call may be disrupted if the recorder attempts to call the TiVo service. If you have a standard dial- tone, and ‘Phone Avail.’ Detection is off, turn on Dial Tone Detection (below).

  • Page 73: System Information

    You’ll need some of this information if you call Customer Support. You can use the CHAN UP/DOWN button to see the rest of the information on the screen. TiVo Central Messages & Setup System Information...

  • Page 74: Troubleshooting

    You may have to use CHAN UP/DOWN to see the second set of tips, which deal with cable box or satellite receiver using an IR (infrared) connector to the recorder. You can also find tips in Chapter 6 and additional troubleshooting at www.tivo.com/support. TiVo Central Messages &...

  • Page 75: System Reset

    Season Passes, WishLists, or TiVo’s Suggestions. Reset Thumb Ratings and Suggestions. Removes all THUMBS Ratings and deletes the list of TiVo’s Suggestions under Pick Programs to Record. It does not delete TiVo’s Suggestions that have been recorded and are in the Now Playing List.

  • Page 76: Standby

    If live TV was paused when Standby was selected, the recorder will remain paused for up to 30 minutes. • If the TiVo Live Guide was set to display a category filter, filtering will be turned off. S t a n d b y...
  • Page 77 C h a p t e r 5 M e s s a g e s a n d S e t u p...

  • Page 78: Chapter 6: Troubleshooting

    HAPTER Troubleshooting Customer Support Troubleshooting...

  • Page 79: Customer Support

    Questions About Audio/Video ......92 Questions About the TiVo Service ..... . 94 2.

  • Page 80: Questions About The Recorder's Phone Calls

    Unless it is an inconvenience, we recommend that you leave the phone line connected. The TiVo service will not interfere with your other needs for the phone line, and daily calls will keep the recorder’s program information fully up to date.
  • Page 81 TiVo Central, select Messages & Setup, then Phone Connection, then select “Make Daily Call Now.” My recorder is not making the setup or daily call to the TiVo service. • First, verify that your phone line is working by connecting a phone to it, then listening for a dial tone.
  • Page 82 You can check the status of the phone calls on the Phone Connection screen (from TiVo Central, select Messages & Setup, then Recorder & Phone Setup, then Phone Connection). The status of the most recent call is displayed near the top of the screen.
  • Page 83 Am I charged for the daily call to the TiVo service? • TiVo uses a standard telephone line to provide the TiVo service (including the daily call and software updates) and is available as a local call in most areas. In some areas, however, local and long distance toll charges may apply.

  • Page 84: Questions About Channels

    I can’t get the channel to change. If you use cable with no set-top box: • Be sure that you are using the recorder’s remote and that you hold it so that the TiVo button points toward the recorder. •...
  • Page 85 • Press the TiVo button to go to TiVo Central, then select Messages & Setup, then Cable/Satellite Box, then Control Cable Setup. Verify the IR code you chose during Guided Setup. See page 7 for help choosing an IR code.
  • Page 86 When I turn on my TV, I see a blue screen with a TiVo logo. • Your recorder is having trouble tuning to the channel you are on. Follow these steps to restore the video: •...
  • Page 87 If you have, you should repeat Guided Setup to specify your current cable or satellite provider and lineup. From TiVo Central, select Messages & Setup, then T r o u b l e s h o o t i n g...
  • Page 88 Select it here, then check the Channels You Receive list. If the channels are incorrect, try another Cable Lineup. If that does not work, call TiVo Customer Care.

  • Page 89: Questions About Live Tv

    There aren’t any shows listed in the TiVo Live Guide. • If category filtering of the TiVo Live Guide is turned on, but no upcoming programs in the next six hours match both your filter and your Favorite Channels list, no programs will appear in the TiVo Live Guide.

  • Page 90: Questions About Recording Programs

    1 to 5 hours. • Is your TiVo service account up to date? Check your account status on the System Information screen (from TiVo Central, select Messages & Setup, then System Information). If your account is suspended or closed and you wish to re-activate it, use the number on the back cover of this guide to call TiVo Customer Care.
  • Page 91 TiVo service. To start a call to the TiVo service—from TiVo Central, select Messages & Setup, then Recorder & Phone Setup, then Phone Connection, then Make Daily Call Now.
  • Page 92 If you know the date, time, and channel on which the program will air, you can create a manual recording to record it. You can create manual recordings by going to TiVo Central, then selecting Pick Programs to Record, then Record by Time or Channel, then Manually Record Time/Channel.
  • Page 93 If you move to a new time zone, you can change your recorder’s time settings by repeating Guided Setup. To start a daily call at any time, go to TiVo Central and choose Messages & Setup, then Recorder & Phone Setup, then Phone Connection, then “Make Daily Call Now.”...
  • Page 94 • The program may have been deleted from Now Playing by someone else. • There may have been conflict when requesting another program, and the proposed resolution was to delete the missing program earlier than planned. If you accepted that resolution, the program would have been deleted. Q u e s t i o n s A b o u t R e c o r d i n g P r o g r a m s...

  • Page 95: Questions About Conflicts

    The DIRECTV Receiver with TiVo has two tuners and can record two programs at the same time. How can I record a program (or programs) when there is a conflict? •...
  • Page 96 TiVo service informs you and suggests options—such as allowing some programs to be deleted early—that will allow you to schedule additional recordings. With the TiVo service, you always have the final say over what gets recorded and how long it is kept.
  • Page 97 If space will not be available to record a program you request, the TiVo service gives you the option of deleting some programs early to make more room.

  • Page 98: Questions About Parental Controls

    (from TiVo Central, select Messages & Setup, then My Preferences, then Parental Controls), or by putting your recorder in Standby mode and then taking it out of Standby (press the Standby Button on your remote, or from TiVo Central, select Messages & Setup, then Standby).

  • Page 99: Questions About Audio/Video

    You may be able to re-sync audio and video by pressing the INSTANT REPLAY button on the remote control. • Audio and video should re-sync if you press the TiVo button to go to TiVo Central, then press the LIVE TV button to return to live television. •...
  • Page 100 • Someone in your household may have placed the recorder in Standby mode. Press the TiVo button to return to normal mode from Standby. (See page 69 for details on Standby mode.) I can’t select an alternate audio track. •...

  • Page 101: Questions About The Tivo Service

    TiVo service to record the programs you request, to provide Season Passes, to power the TiVo Live Guide, to allow you to search for programs by name, and so on. The TiVo service also provides you with new Showcases, TiVolution Magazine, and Service Updates.

  • Page 102: Index

    Index...
  • Page 103 Actor WishList. See WishList. ADVANCE button audio options in My Preferences secondary audio program (SAP) sound effects volume and television audio options troubleshooting auto re-lock option for Parental Controls auto-recording WishList repeating recording features and setting up BACK button Browse by Channel Browse by Time cable lineup changing...
  • Page 104 Phone Connection. See Recorder & Phone Setup. Pick Programs to Record See also Record by Time or Channel. See also Search By Title. See also Season Pass Manager. See also TiVo’s Suggestions. See also To Do List. See also WishList. troubleshooting 83–87 PLAY button...
  • Page 105 Stop Recording. See Recording Options. Suggestions. See TiVo’s Suggestions. System Information System Reset Television Audio television audio Test Call Thumb ratings. See TiVo’s Suggestions. time how the Recorder’s clock is set See also Guide Options Title WishList. See WishList. TiVo Live Guide customizing...

  • Page 106: Channel Banner

    (Red with black border) This program is currently being recorded. This program is one of TiVo’s Suggestions. It was recorded on empty space. TiVo’s Suggestions are the first programs to be deleted when space is needed.
  • Page 107 Video Recorder. Online Customer Support Check the TiVo website at www.tivo.com/support . It contains Online Customer Support on a number of topics, including hookup and setup. You'll also find the latest information about TiVo there, including Service Updates, the TiVo Service Agreement, and TiVo's Privacy Policy.

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