Parental Controls - TiVo Premiere 4 Viewer's Manual

Index

Parental Controls

My Parental Controls are not working.
• For Parental Controls to work, they must be on (not temporarily
turned off). When you enter your password to watch a show that
violates Parental Controls, they are temporarily turned off. You
can re-enable them on the Parental Controls screen (from the
TiVo Central screen, select 'Settings & Messages,' then
'Settings,' then 'Parental Controls'), or by putting your TiVo
Premiere 4/XL4 in Standby mode and then taking it out of
Standby. (Put your TiVo Premiere 4/XL4 in Standby mode by
selecting 'Settings & Messages,' then 'Standby.' To return to
normal mode from Standby, press either the TiVo button or the
LIVE TV button.)
• KidZone and Parental Controls cannot be used together. Setting
up KidZone clears all Parental Controls settings and turns off
Parental Controls.
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Restarting the TiVo DVR
How do I restart the TiVo DVR?
You may need to restart your TiVo DVR as a troubleshooting step.
Note: The restarting process can take 10 - 15 minutes.
To restart the DVR:
• When using TiVo with HD menus, go to TiVo Central screen
and select 'Settings & Messages,' then 'Help,' then 'Restart or
reset system,' then 'Restart the TiVo Box.' As a safety measure,
enter press THUMBS DOWN three times, then press ENTER.
• When using TiVo with SD menus, go to TiVo Central screen
and select 'Settings & Messages,' then 'Restart or reset system,'
then 'Restart the TiVo Box.' As a safety measure, press
THUMBS DOWN three times, then press ENTER.
• If you cannot access the TiVo menus, you can restart the TiVo
DVR by unplugging the power cord, waiting 15 seconds, and
plugging the power back in.
When the restart process is complete, a TiVo welcome video may
begin playing automatically. Press the TiVo button to bypass this
video and go directly to the TiVo Central screen.