TiVo Series2 Viewer's Manual
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TiVo Series2 Viewer's Manual

Tivo series2: user guide
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Download this manual See also: Feature Manual, User Manual
Viewer's Guide
®
Discover and enjoy the TiVo
®
Learn more about your TiVo
Service
Digital Video Recorder
On-Screen Menus & the Remote Control
®
'
To navigate the TiVo
DVR
s on-screen menus,
use the remote control
'
s arrow buttons
to move to the option you want, then press SELECT.
The LEFT arrow button often takes you to the
previous screen.
Two Types of On-Screen Arrows
Highlight Bar
The arrows that appear beside or near the
highlight bar show the directions it can
move. For example, on this screen, you
could press the RIGHT arrow to highlight
Options or the DOWN arrow to highlight
"
View upcoming episodes.
"
Arrows near the
Highlight Bar
When you see page up or page
Page Up
down arrows at the top or bottom
Arrow
of the screen (or a list), press the
CHAN UP/DOWN button to jump
an entire page at a time.
Page Down
Arrow
CHAN UP/DOWN
Chan
Button

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Summary of Contents for TiVo Series2

  • Page 1 (or a list), press the CHAN UP/DOWN button to jump an entire page at a time. Page Down Arrow CHAN UP/DOWN Chan ® Discover and enjoy the TiVo Service Button ® Learn more about your TiVo Digital Video Recorder...
  • Page 2 Settings, then Remote Control. Follow the Forward easy on-screen instructions. Press GUIDE to see the TiVo program guide, then press INFO (while the guide Slow is visible) to see Guide Options and change the way channels display, or See Chapter 5 of this guide for more on...
  • Page 3 Welcome ®...
  • Page 4 © 2005 TiVo Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. TiVo, the TiVo logo, TiVo Central, Ipreview, the TiVo and Smile Design, the Jump logo, the Instant Reply logo, the Thumbs Up logo, and the Thumbs Down logo are registered trademarks of TiVo Inc.

  • Page 5: Table Of Contents

    Managing Recordings with the To Do List ... . . 27 and the TiVo Service ......67 Chapter 3: Watching Programs .

  • Page 6: Using This Guide

    1-877-367-8486. with information about the program and actions you can take. 2. Connect your TiVo DVR. If the TiVo service is the brains, the Service updates. From time to time, your DVR may receive TiVo DVR is the body. Use the Start Here poster to connect the...

  • Page 7: Chapter 1: The Basics In 5 Short Tours

    The Basics in 5 Short Tours Tour One: Playing with Live TV Tour Two: Recording Programs Tour Three: Your List of Recordings Tour Four: Finding Great Entertainment Tour Five: Beyond the TiVo Box More Cool Things You Can Do ®...

  • Page 8: Tour One: Playing With Live Tv

    When you’re watching a program as it’s broadcast, you’re watching live TV. In this tour, we’ll videos on the Now Playing List take a look at how you can control live TV. So turn on your TV and grab your TiVo remote! corresponding to the Tours in this Press the LIVE TV button to go to live TV from any screen.

  • Page 9: Changing Channels

    • To jump back to the previous channel, press ENTER/LAST. • To move one channel at a time, press CHAN UP/DOWN on the TiVo remote. Chan The channel banner includes the • Tired of channel surfing? Press GUIDE to display the program guide. Move the highlight to program’s title, description, ratings,...

  • Page 10: Tour Two: Recording Programs

    A Season Pass recording automatically records every episode of the series that airs on the selected channel—even if the time slot changes! Search by Title Know the title of a program you want to record? Finding it is easy. Grab your TiVo remote! 1. Press the TiVo button to see the TiVo Central ®...
  • Page 11 The Basics in 5 Short Tours 6. Press RIGHT arrow until you move off the grid of letters to the list of programs. Press the UP or DOWN arrow to highlight “Simpsons, The” and press SELECT. A program information screen appears. You can use this screen to record the episode, view upcoming episodes, or get a Season Pass recording.

  • Page 12: Tour Three: Your List Of Recordings

    No more searching through unlabeled videotapes! while it’s still being recorded! 1. To go to the Now Playing list, press the TiVo button twice, or select Now Playing List from the TiVo Central ®...
  • Page 13 When you return to Now Playing, programs are listed by the date they were recorded, with the most recent at the top and the oldest at the bottom. TiVo Suggestions always appear at From the Now Playing List, press 1 the bottom of the list.

  • Page 14: Tour Four: Finding Great Entertainment

    The Basics in 5 Short Tours Tour Four: Finding Great Entertainment The TiVo service makes it easy for you to find what you want to watch by responding to your interests and collecting the best the television networks have to offer.
  • Page 15 The Basics in 5 Short Tours TiVo Suggestions uses these ratings to create a list of programs you might like. The more shows Any time you choose to record a you rate over time, the better TiVo Suggestions will get at finding the right programs for you.

  • Page 16: Tour Five: Beyond The Tivo Box

    • Digital Music & Photos. Watch slideshows of your digital photos on your big screen TV, and listen to playlists of your MP3s on your stereo system—and control it all with your TiVo DVR remote. • Home Network Applications. Access other applications inside and outside your home network (broadband Internet connection required).
  • Page 17 DVR and your computer or laptop, and watch TiVo recordings on your computer. TiVo Desktop is free, and you can download it from www.tivo.com/desktop. It’s a good idea to download a copy of TiVo Desktop for each computer connected to your home network.

  • Page 18: More Cool Things You Can Do

    TV, don’t you want to put your TV’s remote in storage? You probably can. See the inside front cover of this guide for instructions on programming your TiVo remote to control the power, volume, and input selection on your TV.

  • Page 19: Chapter 2: Pick Programs To Record

    Pick Programs to Record Finding Programs to Record Finding Programs Using a WishList Search Season Pass and Repeating Recordings Setting Recording Options Managing Recordings with the To Do List ®...

  • Page 20: Finding Programs To Record

    Finding Programs to Record The TiVo service makes it easy to find programs you know you like, and to find new programs you might not even know about. You can search for programs by title, by channel, by time, or search for keywords, actors or directors.
  • Page 21 Using the Guide to Find Programs The program guide displays up to two weeks of TV programming at the touch of a button—just press the GUIDE button on your TiVo remote. Use the guide to find programs and set up recordings quickly.

  • Page 22: Search By Title

    Keep selecting letters until you see your program. Other buttons on the TiVo remote have special functions on the grid. The CLEAR button erases everything; BACK erases one letter at a time; FORWARD inserts a space.
  • Page 23 Pick Programs to Record 3. Press SELECT to see the list of programs without leaving the time selector, or press RIGHT arrow to see the list of programs and move to the list. 4. When you find a program you want to record, highlight it and press SELECT. Browse by Channel.
  • Page 24 TiVo service, it checks TiVo Central ® 2. On the Welcome page of TiVo Central Online, select the name of the DVR for which you Online and schedules any recording requests want to schedule recordings. you’ve made.

  • Page 25: Finding Programs Using A Wishlist Tm Search

    Comedy. You could then occasionally browse a list of all comedy movies airing in the next two weeks. The list is updated each time your DVR connects to the TiVo service. You could search for something more specific by creating an Actor WishList search for Sean Connery, and then include the category Movies, and subcategory Action.
  • Page 26 • Keyword or Title. For a Keyword WishList search, the TiVo service checks for your must use a comma (available in the grid keywords in the program or episode title, description, actor, director, year, and category information.
  • Page 27 Pick Programs to Record Tips for Entering Keywords • Use quotation marks to specify an exact phrase in a Keyword or Title WishList search (to enter quotation marks, press PAUSE . For example, the keyword PAUL SIMON might turn up a documentary about Simon Bolivar with a director named Paul. Use “PAUL SIMON”...
  • Page 28 Pick Programs to Record Browsing WishList Search Results Select View All Upcoming WishList Programs to display a list of up to 10 upcoming programs from each of your WishList searches—up to 200 programs total (so it may take a while to As you browse the upcoming display).

  • Page 29: Season Pass Tm And Repeating Recordings

    Pick Programs to Record Season Pass and Repeating Recordings With your TiVo DVR, you can set up three types of recordings to repeat automatically: Season Pass Recording. Records every episode of a series that airs on a certain channel— even if the day or time changes! Just select a program from the guide or a list of search results and choose Get a Season Pass.
  • Page 30 Julia Roberts. What if a Julia Roberts movie happens to air at the same time as ER? The TiVo service uses the Season Pass Manager to decide which program to record. If the Julia Roberts WishList has a higher priority than the ER Season Pass, the Julia Roberts movie will be recorded, and ER will not.

  • Page 31: Setting Recording Options

    Pick Programs to Record Setting Recording Options Recording options let you customize each recording, so you always get the results you want. You can set recording options when you first schedule a recording, or by selecting a program title from the To Do List or the Season Pass Manager. To view or change recording options: 1.
  • Page 32 Pick Programs to Record Scheduling for Overtime Two extra recording options are known as the Overtime Scheduler ® feature. This is especially helpful for sports fans, but it’s also useful for award shows, live events, or if the network tends to broadcast your favorite program a little off its scheduled start time.

  • Page 33: Managing Recordings With The To Do List

    Viewing the To Do List View the To Do list by pressing the TiVo button to go to TiVo Central, then select Pick Programs to Record, then To Do List. You’ll see a list of all programs scheduled to record in the next two weeks or so.
  • Page 34 Pick Programs to Record...

  • Page 35: Chapter 3: Watching Programs

    Watching Programs The Status Bar The Channel Banner The Program Guide Saving Programs to Other Devices ®...

  • Page 36: The Status Bar

    Watching Programs The Status Bar Press the CLEAR button to hide the status bar, the program guide, the ® When you press PLAY, PAUSE, FORWARD, or BACK, the status bar appears at the bottom of the screen. In live TV, the status bar represents one hour and the white tick marks are 15 channel banner, and anything else that is minutes apart.

  • Page 37: The Channel Banner

    If they are on, the icon is locked and bright. If they CLEAR to hide it. are temporarily off, the icon is unlocked and bright. Messages. If the envelope icon is bright, you have new messages from the TiVo service. Select the icon to go to the Messages list.

  • Page 38: The Program Guide

    Watching Programs The Program Guide The TiVo ® DVR’s program guide lets you see what’s on, change channels, schedule recordings, and more—all while you’re watching live TV. Choosing a Program to Watch or Record 1. Press the GUIDE button to display the program guide.
  • Page 39 Day and Time. See what’s on at a particular day and time. Style. Choose between the TiVo Live Guide and Grid Guide styles, shown on the next page. Filtering. A filter excludes some programs from the guide, so you can easily find the shows you want.

  • Page 40: Grid Guide

    Watching Programs TiVo Live Guide Title, date, time the program airs, and rating Program description Day and time Selected channel Channel list and category filter Guide options (Press ENTER to set) currently in use Programs during Upcoming programs on this time period...

  • Page 41: Saving Programs To Other Devices

    Now Playing. Select a connected DVR or computer to view a list of titles available for transfer. Or, from your computer, start TiVo Desktop and select a connected DVR to transfer programs. See Chapter 4 for more.
  • Page 42 VCR. When the program is over, stop your VCR. You can cancel saving to VCR by pressing the LIVE TV or TiVo button on your remote. A videotape icon appears as a warning. Press the same button again and a confirmation screen appears giving you the option to resume saving at a later time, or cancel saving to VCR.

  • Page 43: Chapter 4: Tivo Desktop & Home Media Features

    TiVo Desktop & Home Media Features Connecting Your TiVo DVR to a Home Network TiVoToGo Transfers Music & Photos Multi-Room Viewing ®...

  • Page 44: Connecting Your Tivo Dvr To A Home Network

    2. Connect the adapter to one of the TiVo DVR’s USB ports as shown on the Start Here poster. 3. The next time you press the TiVo button, you should see a message informing you that the DVR has detected a network adapter.

  • Page 45: Tivotogo Tm Transfers

    Or an auto repair Your Media Access Key is tied to your TiVo service account, and you’ll be prompted to enter it program in the garage. With TiVoToGo, the when you install TiVo Desktop on your computer. To find your Media Access Key: possibilities are as wide as your imagination.
  • Page 46 TiVo Desktop & Home Media Features 5. On the DVR, connect to the TiVo service to retrieve the new settings. To do this, go to TiVo Central and select Messages & Settings, then Settings, then Phone & Network, then Connect to the TiVo Service Now.

  • Page 47: Music & Photos

    File Types TiVo Desktop plays music in the MP3 format, and supports playlists in the following formats used by common music players: M3U, PLS, ASX, and B4S. On a Mac, TiVo Desktop works with music organized by iTunes 3.0 or later.
  • Page 48 “My Photos on My Computer.” copied to your DVR, so they don’t When you select this, you’ll see a list of the photos you published with TiVo Desktop. Select the consume space used by your recordings. photos you want to view and press the PLAY button. In a few seconds, the photos start to appear on your television screen.

  • Page 49: Multi-Room Viewing

    DVRs and computers connected to your home network. To use Multi-Room Viewing, each DVR in your home network must: • Be on the same TiVo service account. (The TiVo service subscription for each DVR must be owned by the same person.) •...
  • Page 50 TiVo Desktop & Home Media Features...

  • Page 51: Chapter 5: Settings

    Settings Audio Settings Channel Settings Display Settings Parental Controls Recording Settings Video Settings Phone & Network Settings Messages Account & System Information Restart or Reset System ®...

  • Page 52: Audio Settings

    Settings Audio Settings From TiVo Central ® , select Messages & Settings, then Settings, then Audio. • Sound Effects Volume. Change the volume or turn off the DVR’s sound effects (the tones played when you press buttons on the remote control). The default is Medium.

  • Page 53: Channel Settings

    If there is a change to your cable or From TiVo Central ® , select Messages & Settings, then Settings, then Channels. satellite subscription package, a TiVo ® Channel List message will inform you. Use Channel This is the list of channels provided by your TV programming source (antenna, cable, or Settings to ensure that your Channel List satellite).
  • Page 54 Settings Channel Changing This selection appears only if you have a cable or satellite box. Select Channel Changing if: • the DVR is having trouble changing channels on your cable or satellite box, or • you receive a new cable or satellite box. Follow the on-screen instructions to repeat the parts of Guided Setup dealing with channel changing.

  • Page 55: Display Settings

    You can choose to turn off these lights. • Night Light. You can choose the brightness setting of the glow behind the TiVo ® logo, or turn it off entirely.

  • Page 56: Parental Controls

    ® Use Parental Controls to set limits on movie and television ratings, to lock specific channels, Controls, indicated by the padlock icon. and to prevent viewing of recorded programs that violate Parental Controls. From TiVo Central ® , select Messages & Settings, then Settings, then Parental Controls.
  • Page 57 Settings • Auto Re-lock. When Parental Controls are temporarily turned off, they re-lock automatically after four hours of no remote control activity. Parental Controls won’t re-lock in the middle of a show. Use this setting to disable Auto Re-lock. Rating Settings for TV and Movies Movies originally meant for release to theaters have a different rating system from programs made for TV.

  • Page 58: Recording Settings

    Settings Recording Settings From TiVo Central ® , select Messages & Settings, then Settings, then Recording. Recording Quality Use this screen to set your DVR’s default recording quality. You can override the default when scheduling a new recording. See “Setting Recording Options” on page 25. There are four levels One hour of Best Quality equals about of recording quality: Best, High, Medium, and Basic.

  • Page 59: Tivo Suggestions

    Settings TiVo Suggestions Use this screen to turn automatic recording of TiVo Suggestions on or off. When automatic recording is on (the default), TiVo Suggestions may be recorded if there’s available space. Remember, recordings you schedule will never be deleted to make room for suggestions. Also, if space is needed for your recordings, suggestions are the first programs to be deleted.

  • Page 60: Remote Control Settings

    Programmable Buttons TiVo remote control. Some buttons on the TiVo remote are programmable; see the inside front cover of this guide for details. To program the buttons: If none of the listed codes works with your 1.
  • Page 61 DVR #2). Use a dark piece of cloth or a magazine—or anything else thick and opaque. This prevents DVR #2 from receiving signals. 2. Point the remote control at the other DVR (DVR #1) and press the TiVo button. From TiVo Central, select Messages & Settings, then Account & System Information, then System Information.
  • Page 62 1. Move the DVR SWITCH to 1. This prevents you from becoming 2. Press and hold the PAUSE and TiVo buttons simultaneously for about three seconds, until accidentally “locked out” of controlling the red light at the end of the remote control comes on and remains steady.

  • Page 63: Video Settings

    Settings Video Settings From TiVo Central ® , select Messages & Settings, then Settings, then Video. If you change your TV programming • TV Aspect Ratio. Aspect ratio refers to the proportions of your TV screen. A standard TV source, for example, by changing screen ratio is 4:3.

  • Page 64: Phone & Network Settings

    Connect to the TiVo service now. Normally, you don’t need to select this option—the DVR connection time may be longer. connects to the TiVo service automatically every other day or so (or every few hours if it connects via broadband Internet). After you start the connection, the status of the connection The Phone &...

  • Page 65: Phone Settings

    2. Use the number keypad on the remote to set the area code, then press SELECT. If you are responsible for any telephone charges. change area codes, the TiVo DVR will make a brief connection to get a list of dial-in numbers for that area code.
  • Page 66 (on your computer or other device), that call may be disrupted if the have a low-voltage phone system that the DVR attempts to call the TiVo service. If you have a standard dial tone, and Availability DVR cannot detect. In this case, it’s best to Detection is off, make sure Dial Tone Detection is on.

  • Page 67: Network Settings

    Settings Network Settings Network Settings is different depending on the type of home network your TiVo DVR is connected to: Wired (Ethernet) or Wireless. For the more information about connecting your DVR to a home network and using Home Media Features, download the Home Media Features Guide at www.tivo.com/guides.
  • Page 68 Settings Network Password Format. Choose a format or select My Network Doesn’t Have a Password. • Hexadecimal (preferred). Enter a hexadecimal password using the onscreen grid and the arrow buttons on the remote. It doesn’t matter if a letter is uppercase or lowercase. Some hexadecimal passwords contain only numbers.

  • Page 69: Messages

    Settings Messages From time to time, you may receive messages from the TiVo service or internal alerts from your DVR. Messages may alert you to new TiVo service features, important TV schedule changes, channel lineup changes, or other information. When you receive a new message: •...

  • Page 70: Account & System Information

    • Media Access Key. TiVo DVRs in your home network share a Media Access Key. Your Media Access Key keeps TiVo recordings secure, and prevents them from being played or transferred outside your home network. Your Media Access Key is tied to your TiVo service account, and you’ll be prompted to enter it when you install TiVo Desktop on your...

  • Page 71: Restart Or Reset System

    To continue, press THUMBS DOWN ® three times, then ENTER. • Restart the TiVo DVR. Shuts down the DVR and starts it up again. This will not affect recorded programs, Season Pass recordings, WishList searches, or TiVo Suggestions. •...

  • Page 72: Standby

    You can put your DVR in Standby mode by selecting Standby from Messages & Settings. To If you used only RF coaxial cables to return to normal mode from Standby, press the TiVo button or LIVE TV button. connect your TV programming ®...

  • Page 73: Chapter 6: Copy Protection, Privacy, And The Tivo Service

    Copy Protection, Privacy, and the TiVo Service Copy Protection and the TiVo Service TiVo Privacy Policy TiVo Service Agreement GNU General Public License Other Licensing Information ®...

  • Page 74: Copy Protection And The Tivo Service

    The rest of this chapter provides the full text of the TiVo Privacy Policy and Service Agreement. These documents include more detailed information about copyrighted content accessed through the TiVo service (see section 5 of the TiVo Service Agreement on page 81).

  • Page 75: Tivo Privacy Policy

    Privacy Policy. information about viewing choices made while using your TiVo DVR, This Privacy Policy applies to your use of the TiVo service (also known as but that does not identify you as an individual or household. In other the TiVo Plus service) and/or the TiVo Basic service, as the case may be.
  • Page 76 NOTE TO TIVO BASIC SERVICE CUSTOMERS: If your TiVo DVR privacy in the following areas: is receiving the TiVo Basic service, you may not (i) be able to opt out of 1 Our User Information Definitions our collection of Anonymous Viewing Information and Diagnostic...
  • Page 77 TiVo DVR is receiving the TiVo Basic service, you are not required you. If you use the TiVo Plus service, you may request that TiVo block to provide TiVo with any Contact Information from that TiVo the collection of Anonymous Viewing Information from your TiVo DVR.
  • Page 78 TiVo DVR to record or identify using a content you. If you use the TiVo Plus service, you may opt not to receive delivery service, a feature offered by a Third Party, or using a TiVo communications in the future as explained in Section 4.1.
  • Page 79 TiVo Plus service, and your TiVo DVR is eligible to receive the TiVo surveys, audience measurement, and other legitimate business Basic service, that TiVo DVR will retain the opt status that it had when purposes. the TiVo Plus service is terminated. NOTE: Your TiVo DVR may not be eligible to receive the TiVo Basic service.
  • Page 80 User Information of current TiVo service users, and to example, we may be legally obligated to disclose User Information to perform other work that we may need to outsource. If you are a TiVo local, state or federal governmental agencies or Third Parties under...
  • Page 81 (if and when available) to you provide to us in those instances. If you use the TiVo web site to access review such information and we will mail you a printout of such certain features or services such as Online Scheduling, we may institute information.
  • Page 82 User Information. 7 Home Network Applications. TiVo DVRs connected to a home network may be able to discover Third 9 General Party applications on your personal computer or other network servers that 9.1 Future Features, Services, and Amendments to this Privacy...

  • Page 83: Tivo Service Agreement

    Welcome to TiVo and the TiVo service! This agreement explains the terms reserves the right to terminate your account if you give TiVo inaccurate and conditions that will apply to your use of the TiVo service, and or incomplete information. TiVo respects the privacy of your User constitutes a legally binding agreement between you and TiVo Inc.
  • Page 84 TiVo service. Some TiVo DVR that TiVo may, at its discretion and from time to time, offer. network-enabled TiVo service features require installation of the then- current TiVo Desktop application (www.tivo.com/desktop) on a home...
  • Page 85 3.3.3 TiVoToGo Feature. mechanisms that would prevent third parties from accessing your home to transfer a copy of a program that you have recorded on a TiVo DVR network. If your home network has Internet access but does not include to one or more home computers (i.e., desktop or laptop computers)
  • Page 86 (“Third Party Content”). your home computer. If you do not want minors to view particular You understand that: (a) TiVo does not guarantee the access to or the programs on a home computer, do not transfer them using the ability to record, display, or transfer any particular program;...
  • Page 87 TiVo DVR. Additionally, the distributed, performed publicly or displayed publicly without the level of service TiVo provides may not be the same on each TiVo DVR; written permission of the third party that supplied it, except to the extent a given TiVo DVR may support different features and functionality, and allowed under the “fair use”...
  • Page 88 Such rights are in addition to call in most areas. In some areas, local and long-distance toll charges and not in lieu of any other legal right or remedies available to TiVo. may apply. The TiVo service may also be available through the Internet TiVo reserves the right to refer your account to a third party for with a broadband connection.
  • Page 89 Agreement, if you misuse the TiVo service, and/or TiVo DVR are subject to the GNU General Public License or other so- if you alter your TiVo DVR or use the TiVo service or software in such a called open source licenses (“Open-Source Software”). Open Source...
  • Page 90 GNU General Public License (“GPL”) or other license terms, as OBTAINED THROUGH THE TIVO SERVICE (INCLUDING THIRD applicable. In compliance with the terms of the GPL, TiVo makes its PARTY CONTENT), THAT ANY DEFECTS IN THE TIVO SERVICE modifications to Open Source Software that TiVo uses, modifies and...
  • Page 91 Additionally, this Liability”), and 20 (“Miscellaneous”) shall survive any termination or provision is not intended to limit TiVo's liability in the event of TiVo’s expiration of this Agreement. willful or intentional misconduct. Moreover, if TiVo mistakenly or BY USING THE TIVO SERVICE, I REPRESENT THAT I HAVE READ wrongfully overcharges your account, this section does not limit TiVo’s...

  • Page 92: Gnu General Public License

    Copy Protection, Privacy, and the TiVo Service GNU General Public License Version 2, June 1991 make sure that they, too, receive or can get the source code. And you must Copyright (C) 1989, 1991 Free Software Foundation, Inc. show them these terms so they know their rights.
  • Page 93 Copy Protection, Privacy, and the TiVo Service translation is included without limitation in the term “modification”.) Each saying that you provide a warranty) and that users may redistribute the licensee is addressed as “you”. program under these conditions, and telling the user how to view a copy of this License.
  • Page 94 Copy Protection, Privacy, and the TiVo Service performing source distribution, a complete machine-readable copy of the 5. You are not required to accept this License, since you have not signed it. corresponding source code, to be distributed under the terms of Sections 1 However, nothing else grants you permission to modify or distribute the and 2 above on a medium customarily used for software interchange;...
  • Page 95 Copy Protection, Privacy, and the TiVo Service distribution system, which is implemented by public license practices. exceptions for this. Our decision will be guided by the two goals of Many people have made generous contributions to the wide range of...
  • Page 96 Copy Protection, Privacy, and the TiVo Service of warranty; and each file should have at least the “copyright” line and a You should also get your employer (if you work as a programmer) or your pointer to where the full notice is found.

  • Page 97: Other Licensing Information

    United States Patents: 4,706,121. you can hang up, wait about 45 seconds, and pick up your telephone again. DOLBY LABORATORIES The TiVo Digital Video Recorder will disconnect, and allow you to place ® The TiVo Digital Video Recorder contains one or more programs your call.
  • Page 98 Copy Protection, Privacy, and the TiVo Service...

  • Page 99: Chapter 7: Troubleshooting

    Troubleshooting Customer Support Troubleshooting Index ®...
  • Page 100 The TiVo Service ....... 98 with the TiVo service.
  • Page 101 VCR on or off. If your VCR has multiple inputs, you may need what shows you—as an individual or household—have watched to select the correct input on the VCR as well. or recorded. See the TiVo Privacy Policy on page 69 for more.
  • Page 102 In order to record programs, the TiVo DVR needs to be able to Home Control cables are sold separately change channels on your cable or satellite box. The DVR sends at www.tivo.com/store.
  • Page 103 Internet for Guided Setup? • One part of Guided Setup tests the video connection from your cable or satellite box to the TiVo DVR. If you don’t see video in • Yes. To complete Guided Setup, the TiVo DVR needs to the background on the screen that asks “Do you see video?”...
  • Page 104 The TiVo service may also provide you with new Showcases, access to online content, and How is information from the TiVo service delivered to periodic service updates.
  • Page 105 Verify that the Serial Control cable is plugged into the data • Be sure that you are using the TiVo remote and that you hold it connector on the cable or satellite box and into the Control Out/ so the TiVo button points toward the DVR.
  • Page 106 1. Cover the area around the IR emitters and the cable or satellite • Press the TiVo button to go to TiVo Central, then select box’s IR window with a piece of fabric like black flannel. You Messages & Settings, then Settings, then Channels, then could create a cover using cardboard or aluminum foil instead.
  • Page 107 • Have you changed your satellite or cable provider, or changed your subscription package? If you have, go to TiVo Central and select Messages & Settings, then Settings, then Channels, then Channel List. Press ENTER to change your channel lineup.
  • Page 108 You can also program it to control volume and mute change the input. If you are passing the signal through your on an A/V receiver or stereo. From TiVo Central, select VCR, you may need to select the correct input on the VCR as Messages &...
  • Page 109 With the TiVo service, you always have the final say over what gets recorded and how long it is kept. •...
  • Page 110 Troubleshooting Questions About Watching Live TV Can I watch a program while it is being recorded? I can’t find my program in the guide, even though I know it’s on. • Yes, you can watch a program as it is being recorded; you can even start watching from the beginning while the rest of the •...
  • Page 111 • You can sometimes resolve recording conflicts by changing the will not be available to record a program you request, the TiVo Stop Time or Start Time Recording Options. See page 25 for service gives you the option of deleting some programs early to more about Recording Options.
  • Page 112 Messages & Settings, then Settings, then Phone & Network) for some program information from the TiVo service. The DVR the time of the last successful connection to the TiVo service. If then indexes this information in the background over the next it was more than 36 hours ago, your DVR may be having trouble few hours.
  • Page 113 DVR’s settings by repeating Guided program, not just sports. For more, see page 26. Setup. To connect to the TiVo service at any time, go to TiVo Central and select Messages & Settings, then Settings, then •...
  • Page 114 If the program was a rerun, your Season Pass recording may feature like Parental Controls on your cable or satellite box— be set to record First Run Only programs. make sure to disable both TiVo Parental Controls and your • The program may have been deleted from Now Playing by satellite or cable box’s Parental Controls.)
  • Page 115 Troubleshooting Questions About Online Scheduling Settings, then Settings, then Channels, then Channel List. Every My DVR did not record a program I requested on TiVo channel you receive that you wish to schedule recordings from Central Online. should have a checkmark beside it.
  • Page 116 You must use a standard, analog phone line for connections to line, select Set Dial Prefix, then press 9 then the PAUSE the TiVo service. Voice Over IP (VOIP) and digital PBX phone ) button. (This enters a 9 followed by a comma. Each systems are not supported.
  • Page 117 Try a shorter cord, or you can buy a • TiVo uses either a standard phone line or a broadband Internet line noise filter at your local electronics store. connection to provide the TiVo service, and is available as a •...
  • Page 118 If you have your DVR connected to a VCR, the VCR may not be • You can also try restarting your DVR. From TiVo Central, select set to the correct input. Most VCRs have an input button that Messages & Settings, then Restart or Reset System, then Restart says either “TV/Video,”...
  • Page 119 Make sure that Main Audio Program (stereo) is selected on the the default audio on the Television Audio screen. Most Television Audio screen (go to TiVo Central and select programs with SAP use it to broadcast in an alternate language.
  • Page 120 DVR with other cables that you know are working properly. • Restart your DVR. (From TiVo Central, select Messages & Settings, then Settings, then Restart or Reset System, then Restart the DVR. Press THUMBS DOWN three times, then press ENTER.
  • Page 121 • Use broadband (if available). If you have a home network with a You can make the DVR connect to the TiVo service at any time. Go broadband Internet connection, try allowing the DVR to use it to to TiVo Central and select Messages & Settings, then Settings, then connect to the TiVo service over the Internet.
  • Page 122 Linksys device, check firmware updates available at www.linksys.com/download.) Older firmware may cause • Restart the DVR. Press the TiVo button on the remote to go to unpredictable results. It may be necessary to powercycle your TiVo Central. Select Messages & Settings, then Settings, then device before and after you reinstall the firmware.
  • Page 123 • Check network name. In Wireless Settings (from TiVo Central the TiVo button to go to TiVo Central, then select Messages & select Messages & Settings, then Settings, then Phone & Settings, then Settings, then Phone & Network), check the Network, then Change Phone or Network Settings, then wirelesss signal strength.

  • Page 124: Questions About Parental Controls

    What is Music, Photos & More? • When you connect your TiVo DVR to a home network, you get For help with connecting to a home network and using Home access to TiVo Home Media Features, including access to Home...

  • Page 125: Appendix A: Additional Setup Examples

    Appendix: Additional Setup Examples Getting Started Cables and Accessories Safety Instructions Connecting your DVR to a Phone Line or to the Internet Choosing a Setup Example ®...

  • Page 126: Getting Started

    IN jacks and leave through OUT jacks. When you connect your TiVo DVR to your TV and other A/V equipment, you are simply creating a signal path that starts at the wall (or your cable or satellite box) and goes in (through...

  • Page 127: Cables And Accessories

    Appendix: Additional Setup Examples Cables and Accessories Inside the carton, you will find You may need to purchase ® your new TiVo DVR, the Remote additional items for Control, and two bags of cables some setups: (contents listed below), along with this Remote Control Viewer’s Guide and the Start Here...

  • Page 128: Safety Instructions

    Appendix: Additional Setup Examples Safety Instructions This product was designed and manufactured to meet strict quality and 8. Ventilation—The appliance should be situated so that its location or safety standards. There are, however, some installation and operation position does not interfere with its proper ventilation. For example, the precautions of which you should be particularly aware.
  • Page 129 Appendix: Additional Setup Examples 19. Moving—Avoid moving the unit while it is plugged in to avoid OFTEN REQUIRING EXTENSIVE WORK BY A QUALIFIED TECHNICIAN accumulative shock and vibration damage to the internal hard disk drive. TO RESTORE THE PRODUCT TO NORMAL PERFORMANCE 20.

  • Page 130: Connecting Your Dvr To A Phone Line Or To The Internet

    For more information about the benefits of connecting your TiVo (See page 18 for more information about Online Scheduling.) DVR to a home network, see page 10, or download the TiVo Home Media Features Guide at www.tivo.com/guides. Choosing how your DVR connects to the TiVo service USB Network Adapters.

  • Page 131: Before You Begin

    Appendix: Additional Setup Examples Choosing a Setup Example The rest of this chapter provides examples for connecting your TiVo DVR to your program Before you begin: ® source (antenna, cable, or satellite), your TV, and other optional A/V equipment. From the Make sure all your equipment is turned off tables below, choose a basic setup based on your program source.
  • Page 132 The audio/video cables shown here are for example only. Use the best cables available Channel Changing for your equipment. See page 96. TiVo For tips on adding a VCR or ® DVD recorder, see page 132. ® If you want to add a DVD player, a game...
  • Page 133 IR sensor. (See the If you have a home network with a broadband Internet Start Here poster for help locating the IR sensor.) TiVo connection, connect a USB network adapter (sold separately). The IR emitters should stick ® If you don’t have a home network, connect the phone cord to out about 1.5 inches from the...
  • Page 134 Phone RF Out RF In DVD recorder, see page 132. ® TiVo ® If you want to add a DVD player, a game console, or any other type of A/V equipment, connect it directly to another audio/video input on your TV or A/V receiver.
  • Page 135 Plug in all power cords and turn on your TV. Plug the other end into the Serial/Data connector on the TiVo Tune your TV to see the Welcome screen. If you don’t see the back of your cable or satellite ®...
  • Page 136 TV with more than one input. For this setup, use cable bag ® TiVo In addition, this setup requires an RF splitter ® (sold separately) and an extra Coaxial RF RF Splitter (not included) cable.
  • Page 137 Connect a Composite A/V cable from the A/V Output jacks on the DVR to the A/V Input jacks on the TV. To watch video from your DVR again, first, press the TiVo button so that the DVR displays TiVo Central ®...
  • Page 138 Connecting a VCR, DVD Recorder, or Other Equipment You probably have other A/V equipment in your home If you use Coaxial RF cables as pictured below, make sure the entertainment center in addition to your TiVo ® DVR and your TV.
  • Page 139 TV, your setup is done. Connecting other A/V equipment. Other kinds of A/V equipment, such as a DVD player or game console, do not connect to your TiVo DVR. You should connect your other devices to additional inputs on...
  • Page 140 Appendix: Additional Setup Examples...

  • Page 141: Warranty & Specifications

    Appendix: Back Panel Reference, Warranty & Specifications Back Panel Reference Specifications TiVo DVR Limited Warranty FCC Information Industry Canada (IC) Notice ®...

  • Page 142: Back Panel Reference

    Appendix: Back Panel Reference, Warranty & Specifications Back Panel Reference AC ~ In. (Connects to A/C power.) The DVR does not use a plugs into the DVR. The two IR emitters are placed in front of separate on and off switch; plugging it into the wall socket the IR sensor on the cable and/or satellite box.
  • Page 143 Appendix: Back Panel Reference, Warranty & Specifications Composite Video Outputs. (Connects to TV.) Composite Video RF In. (Connects to cable box, cable from wall, or antenna.) provides very good picture quality. It is used with the Left/Right Connect a Coaxial RF cable from your antenna, cable box, or Audio cables (the white and red ones).

  • Page 144: Specifications

    Appendix: Back Panel Reference, Warranty & Specifications Specifications Video In: S-Video 4-pin mini DIN CAUTION: TO PREVENT ELECTRICAL Composite Video RCA SHOCK, MATCH WIDE BLADE OF ® Video Out: S-Video 4-pin mini DIN PLUG TO WIDE SLOT, AND FULLY INSERT. Composite Video RCA (2) Audio Line In: Stereo L/R RCA (1 pair)

  • Page 145: Tivo Dvr Limited Warranty

    • Installation, performance of, or repair of: audio/video cabling, standard practices. TiVo warrants that the DVR will be free from defects in telephone line, or accessory attachments used with the product. materials and workmanship during the limited warranty period described •...
  • Page 146 This warranty gives you specific legal rights. You may have other rights Please keep your sales receipt or other document showing proof of which vary from state to state (or jurisdiction to jurisdiction). TIVO’S purchase. Attach it to this guide and keep both nearby. Also keep the RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN DVRS original box and packing material in case you need to return your product.

  • Page 147: Fcc Information

    REN is separately shown on the label. which this equipment is connected. Telephone companies report that If your TiVo DIGITAL VIDEO RECORDER causes harm to the telephone electrical surges, typically lighting transients, are very destructive to network, the telephone company will notify you in advance that temporary customer terminal equipment connected to AC power sources.

  • Page 148: Industry Canada (Ic) Notice

    Appendix: Back Panel Reference, Warranty & Specifications Industry Canada (IC) Notice This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

  • Page 149: Index

    65 channel changing 96 Customer Support, contacting 94 Failed, line unavailable error 60 cache 14 favorite channels call waiting, effect on TiVo ® service call 59 setting 47 Canada, entering postal code 97 Daylight Savings Time 107 showing in the program guide 33...
  • Page 150 23 enabling 10 troubleshooting 103 settings 50 home networks locking channels 51 Standby mode and 66 connecting your TiVo DVR 10, 38 temporarily disabling 50 troubleshooting 115 troubleshooting 118 Macrovision 91 password protection Manage My Account 39...
  • Page 151 8 previews, recording from 12 missed 27 by category 19 privacy options 25 by keyword 21 The TiVo Privacy Policy 69 saving to DVD 40 by title 16 program guide saving to VCR 35 Season Pass recordings clearing 12...
  • Page 152 Index setup, repeating 65 TiVo Desktop 11 Showcases 9 TiVo Privacy Policy 69 VCR, saving recordings to 35 slideshows 42 TiVo service video smoothing, video 57 about 14 see also Video Recording Quality sorting recordings 7 common questions 98 settings 57...
  • Page 153 Blank Page...

  • Page 154: Glossary Of Icons

    Select to watch a special preview or visit a Showcase. (Red with black border) Select to start or stop a recording. Indicates news or a special promotional offer from TiVo. Select to display or turn on Parental Controls. Save to VCR Select to read new messages.
  • Page 155 WishList search. (Red with black border) This program is currently being recorded or Folder with Thumbs Up – contains all programs recorded as TiVo transferred. Suggestions. ® This program is a TiVo Suggestion.
  • Page 156 You can watch a slideshow of digital photos on your TV. Music & Photos, Page 41 You can organize your recordings into folders. Grouping Programs, Page 7 Tour Chapter 1 You can learn a lot in a short . Grab your TiVo remote and turn to SDOC-00098-001...

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