TiVo Premiere 4 Viewer's Manual page 105

My audio system is set up to play in stereo, but it is only
playing mono.
• Make sure that Default Audio Program (stereo) is selected on the
Audio settings screen (see page 49), and be sure you connected
audio using the TiVo Premiere 4/XL4's L/R Audio Out jacks.
I can't select an alternate audio track.
• Recorded shows, such as those in the My Shows list, always
have only one audio track, the one they were recorded with.
• You cannot change the audio track if you are watching a live
show, but are not caught up to live TV. Catch up to live TV by
pressing the ADVANCE button. Changing the audio program
will clear the saved part of the show you are watching, so you
will only be able to rewind live TV to the point where you
changed the audio program.
My shows are playing in the wrong language.
• You may have selected the wrong language in the Default Audio
Language setting. To modify this setting, select 'Settings &
Messages,' then 'Settings,' then 'Audio,' then 'Alternate
Audio.'
I see a gray screen with a message that says "Searching for
signal."
Your TiVo Premiere 4/XL4 is having trouble tuning to the channel
you are on. Follow these steps to restore the video:
• Try changing channels. If the message appears on just a few
channels, you may be tuned to a channel to which you do not
subscribe, or you may be experiencing a weak signal on a
channel to which you do subscribe.
• A multi-stream CableCARD (M-CARD) decoder may not be
installed.
• You may be experiencing a temporary cable outage; check with
your cable provider.
• Your video cable may have come loose. Make sure all the cable
connections on the back of your TiVo Premiere 4/XL4 are
secure.
• The cables you are using to connect your TiVo Premiere 4/XL4
to your TV or other equipment may be damaged or defective.
Try exchanging the cables connected to the TiVo Premiere 4/
XL4 with other cables that you know are working properly.
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Troubleshooting
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