Troubleshooting - BAYweb BW-WT2 Owner's Manual

Indicator Description
Compressor 1 For conventional systems, this LED indicates when the thermostat is
signaling the air conditioner to operate stage one cool. For heat pump
systems, this LED indicates when the thermostat is signaling the heat pump
to run the stage one compressor.
Compressor 2 For conventional systems, this LED indicates when the thermostat is
signaling the furnace to produce stage two cool. For heat pump systems, this
LED indicates when the thermostat is signaling the heat pump to run both
stages of the compressor.
Fan Indicates when the thermostat is signaling the furnace, air conditioner, or
heat pump to turn on the fan.
Reverse Indicates that the thermostat is signaling the heat pump to activate the
reversing valve. The "B" terminal is normally closed, it supplies power when
the Rev LED is off. The "O" terminal is normally open, it supplies power when
the Rev LED is illuminated.
The use of the "O" and "B" terminals may vary by manufacturer of the heat
pump. Typically, the "O" terminal supplies power to signal for cooling, and the
"B" terminal supplies power to signal for heat. If your system appears to be
operating opposite of what it should, move the reversing valve wire to the
other terminal.
Power Indicates that there is power supplied to the control module from the line
cord.
Wireless Illuminates for 2 seconds whenever an X10 wireless signal is received for
any configured occupancy or alert sensor.
Thermostat Indicates that the control module is successfully communicating with the
Thermostat Keypad module.
Uplink Indicates that the control module is successfully communicating with the
BAYweb servers.

Troubleshooting

We encourage you to communicate any problems you have encountered to us, even if you
are able to solve them on your own. We would also like to have any suggestions or comments
about the installation procedure.
The preferred method of communicating with us is via email. We use an automated tracking
system to ensure that we respond to your messages in the quickest possible time, and
provide the shortest path to problem resolution. Our support email address is
support@bayweb.com.
When contacting us for support, please provide your name and your thermostat serial
number. We may also request your key code to validate that you own a given piece of
equipment. The serial number and key code are located on the Control Module.
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