Telstra usb 4g User Manual

Hide thumbs Also See for usb 4g:

User manual (45 pages)

Getting to know manual (25 pages)

Getting to know manual (29 pages)

Table Of Contents

Table of Contents

Quick Links

Need help?

Do you have a question about the usb 4g and is the answer not in the manual?

Questions and answers

Bill Fitzsimons

May 20, 2025

is this model still being used USB4G

1 comments:

Bill Fitzsimons

May 20, 2025

@Bill Fitzsimons

Summary of Contents for Telstra usb 4g

Page 1 Your Pre-PaiD telStra uSb 4g...
Page 2 LET’S GET THIS SHOW ON THE ROAD You must be excited about your brand new Pre- Paid Telstra USB 4G. This guide will help you get started as quickly and as easily as possible. It’ll guide you through installation and run through all the handy extra features that are included.
Page 3 WHAT’S INSIDE Let’s get started Getting connected Using the Connection Manager TelstraOne experience Extra bits you should know Problem solving...
Page 4 LET’S GET STARTED YOUR PACKAGE CONTAINS THE FOLLOWING: • Pre-Paid Telstra USB 4G • Telstra Pre-Paid Next G® SIM Card • USB extension cable • This Getting Started Guide • Telstra Pre-Paid Welcome Guide • Manufacturer’s warranty card ACCESORIES AVAILABLE FOR PURCHASE: •...
Page 5 YOUR PRE-PAID TELSTRA USB 4G LED indicators USB Device Status Offline. Not registered on the network Green solid Registered on the 4G network Green blinking Active data transfer on the 4G network Blue solid Registered on the 2G / 3G network...
Page 6: Getting Connected
GETTING CONNECTED INSERT USB DEVICE • Pull out the USB connector and plug the USB device into your computer. • The computer will detect the new hardware and start the Mobile Broadband Setup Wizard.
Page 7 Handy Hint: If nothing happens your system configuration may be preventing Autorun. Windows users: Select ‘Open folder to view files’, then double click the Telstra icon to start the software installation. Mac users: Double click the Telstra icon from your desktop.
Page 8 FOLLOW THE PROMPTS TO COMPLETE THE INSTALLATION • The Connection Manager software will start automatically and takes a few minutes to complete. • Click next to accept the default location or click Browse to specify your own path. • Click Install to start installation.
Page 9 Call 12 58880 and follow prompts. Refer to the Telstra Pre-Paid Welcome Guide for further details. • If you are calling from a non-Telstra phone and cannot connect on this number, call 13 2200 and when prompted say ‘Pre- Paid’.
Page 10 USING THE CONNECTION MANAGER ACTIVATE YOUR SERVICE VIA CONNECTION MANAGER • Once your Connection Manager is installed you can activate your service by clicking the Activate button in the bottom right hand corner, fill in your details and follow the prompts.
Page 11 Once the Connection Manager has loaded up and your service has been activated you will be able to click Connect Now. • Whenever your Pre-Paid Telstra USB 4G is plugged into your computer the Connection Manager will automatically launch. Alternatively double click the shortcut on...
Page 12 Your Connection Manager will automatically check for software updates periodically. Alternatively, you can click on Tools in the Connection Manager, and select Check for Updates menu item, to manually download the latest software. Alternatively you may visit the Support & Updates page at telstra.com/ppmbb...
Page 13 TELSTRAONE EXPERIENCE Your new Pre-Paid Telstra USB 4G includes TelstraOne Experience with features that make it easier to connect and access all of your favourite services and functions.
Page 14 TelstraOne Experience includes quick and easy access to the following service (data and content charges apply): TOP STORIES BigPond News brings you breaking news from across Australia and around the world. Once connected, wherever and whenever news happens, you can be kept up to date right on your screen.
Page 15 SEARCH Once connected, you can quickly search and find what you need with Sensis®, Yellow Pages®, White Pages® and BigPond® Music. Search right from your Connection Manager using the TelstraOne Experience. WHITE PAGES® – IT’S HOW WE CONNECT With whitepages.com.au you can find contact information for people, businesses, government departments and community organisations.
Page 16 YELLOW PAGES® With yellowpages.com.au you can find businesses, locate them on a map and even send their details to your mobile for later. So whatever you need to find, Let your fingers do the Walking®. BIGPOND® MUSIC Get the latest hits as well as all the classics from BigPond Music.
Page 17 Our Customer Terms (as varied from time to time). Below is a summary of some aspects of Our Customer Terms. It is for information only. For terms governing your Telstra Pre-Paid Mobile Broadband service, please go to...
Page 18 1.1 We provide the Telstra Pre-Paid Mobile Broadband service to you mainly for your personal use. 1.2 We will connect your Telstra Pre-Paid Mobile Broadband service once you register it by providing us with your name, address and details of your intended use and other information and identification reasonably requested by us.
Page 19 14 days of such change by calling Customer Service on 12 58880 (from a Non Telstra phone call 13 2200 and say “Prepaid”). 1.4 Your USB device pack specifies the “Network Access Period” during which you can use the service features or other Telstra services, once registered.
Page 20 1.9 If your account balance is or becomes insufficient to cover or use a particular feature or Telstra service, we will not provide the service to you and will terminate any session, feature or service in progress, except for calls to emergency services 000 or access to My Account.
Page 21 1.13 Any value in your account balance is not refundable or transferable. 2. Unlocking fee Your USB device is programmed to operate only on the Telstra network, you may need to pay an unlocking fee to use it on other networks.
Page 22 SIM card and which arises prior to the time that we receive your notification. 3.2 Title in the Telstra Pre-Paid Mobile Broadband USB device will pass to you when you register the SIM card for that USB device. However, risk in the USB device passes to you when you accept delivery of it.
Page 23 (such as on telstra.com or at a Telstra store). We may also publish a notice in a national newspaper. 5. Cancellation and suspension 5.1 You can cancel your service at any time by...
Page 24 5.2 We may ask you to put your request in writing. If you cancel a service before we have provided it to you, we may charge you any costs we incur. 5.3 We may suspend or cancel a service in a number of circumstances, for example where you are in breach of Our Customer Terms (including using your service in a way which we reasonable...
Page 25 6. Liability Our liability to you 6.1 If our services are used by you in pursuit of financial gain (such as to conduct share trading), it is very important that you have another means of communication available and do not solely rely on our services.
Page 26 liability cannot be excluded but can be limited under any legislation, we limit our liability to resupplying, repairing or replacing the relevant goods or services (or payment of the cost of resupply, repair or replacement) where it is fair and reasonable to do so. 6.4 We are not liable for any loss to the extent that it is caused by you, results from your failure to take reasonable steps to avoid or minimise your...
Page 27 7. General Please read Telstra’s Privacy Statement “Protecting Your Privacy” available at telstra.com.au/privacy/privacy_statement.html which sets out how your personal information is...
Page 28 9. Acceptable use policy It is important that you comply with the Acceptable Use Policy when using Telstra Pre- Paid Mobile Broadband service. Our Acceptable Use Policy deals with our rights in respect of your service if your usage of the service: •...
Page 29 We aim to resolve all problems and complaints quickly and effectively. If you have any concerns, please visit your nearest Telstra store or call us on 12 58880 (from a Non Telstra phone call 13 2200 and say “Prepaid”). If we are unable to resolve this...
Page 30 matter to your satisfaction you can contact the Telecommunications Industry Ombudsman (“TIO”). The TIO is an office of last resort for complaints about telephone and internet services. FREECALL™ 1800 062 058 TTY 1800 675 692 Translator and Interpreter Service: 13 1450 Email: tio@tio.com.au You can also contact the Australian Communications and MediaAuthority (“ACMA”) for...
Page 31 Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc. iPod and iTunes are for legal or rightholder-authorised copying only. Don’t steal music. ™ and ® are trademarks and registered trademarks of Telstra Corporation Limited ABN 33 051 775 556.
Page 32 – e.g. mobile phone Insert a known working SIM card into your USB device Confirm your account is active – contact Telstra Uninstall the USB device and re-install using Windows ‘Safe Mode’ – consult a PC technician for help if required (PC only)
Page 33 You have no Try moving location until network you get good reception. coverage. Visit telstra.com/mobilebbco verage to check if you are covered or consider purchasing an external antenna from your service provider. You have not Restart the application...
Page 34 Check with your service configuration provider and set the APN is wrong. in the configuration settings. The manual Select the correct network network for Telstra. selection is Restore Automatic wrong. mode. You are using Consult Telstra. the wrong APN. The USB You don’t have...
Page 35 RF SAFETY INFORMATION The USB device has an internal antenna. For optimum performance with minimum power consumption do not shield the device or cover with any object. Covering the antenna affects signal quality and may cause the modem to operate at a higher power level than needed.
Page 36 output is very low. Under poor network conditions the modem transmits at a higher power level and may get hot. DECLARATION OF CONFORMITY – SPECIFIC ABSORPTION RATE (SAR) The device is designed to be used in close proximity to the body. We declare that the product detailed in this manual, and in combination with our accessories, conform with the essential requirements of The Radio Communications...
Page 37 N14945 ROHS DECLARATION (RESTRICTION OF HAZARDOUS SUBSTANCES) ZTE declares that the USB device is free from hazardous materials and complies with EU RoHS Directive and the amendments.
Page 38 Call 12 58880 or from a non-telStra PHone Call 13 2200 anD SaY “Pre-PaiD” viSit telstra.com/ppmbb viSit a telStra Store or Partner...