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Summary of Contents for StarTech.com SV441HDIE
- Page 1 SV441HDIE SV841HDIE SV1641DHIE Instruction Manual IP KVM Switch 4/8/16-Port Rackmount USB PS/2 Digital Remote Console IP KVM Switch...
- Page 2 StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
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Page 3: Table Of Contents
Table of Contents Introduction ..............1 Packaging Contents..............1 System Requirements ..............1 Required Cables and Hardware ..........2 Installation ............... 3 Connecting to the Host Computers and Network ......3 Connecting a Local Keyboard, Mouse, and Monitor ....4 Disabling Mouse Acceleration on the Host Computer ....5 Configuring the SVxx41HDIE ......... - Page 4 Bribar Feature ................23 Main Menu ...................25 VirtKeys Menu ................27 Video Tuning Menu ..............28 Accessing KVM Features ..........32 Cascade Configuration ..............32 OSD Operations ................33 OSD Function Keys ..............34 Hot Key Commands..............36 Connecting a Modem ..............39 Modem configuration ..............40 Configuring the Remote Connection ...........41 Accessing the Web Interface ............42 Troubleshooting Guide ..............44 Serial Remote Control operation ........
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Page 5: Introduction
Introduction Packaging Contents • 1 x SVxx41HDIE IP KVM unit • 1 x Power Adapter • 1 x Power Cord • 1 x Set of rack mounting brackets • 1 x DB9 serial cable • 1 x Instruction Manual System Requirements •... -
Page 6: Required Cables And Hardware
1 x Straight-through Ethernet patch cable (to connect the unit to your LAN) StarTech.com part number: M45PATCHxx • StarTech.com PS/2 3-in-1 KVM Cables (1 for each PS/2 computer) StarTech.com part number: SVECONxx and/or • StarTech.com USB 2-in-1 KVM Cables (1 for each USB computer) -
Page 7: Installation
If present, disconnect the existing monitor and keyboard/mouse from the Host computer. Using a StarTech.com integrated KVM cable (sold separately), locate the male VGA (monitor) connector and connect it to the VGA- out connector on the back of the Host computer’s video card. -
Page 8: Connecting A Local Keyboard, Mouse, And Monitor
DC-in port on the rear panel of the unit. Power on the Host computer. NOTE: Only integrated KVM cables branded by StarTech.com will work on all SVxx41HDIE series KVM switches. IMPORTANT: This KVM switch is convection-cooled. As such, please ensure the vents on both sides are unobstructed. -
Page 9: Disabling Mouse Acceleration On The Host Computer
documentation that came with the other KVM switches for more details on how to make the necessary connections. To connect console devices: Connect a standard PS/2 keyboard to the Local Keyboard port on the rear panel of the KVM switch. Connect a standard PS/2 mouse to the Local Mouse port on the rear panel of the KVM switch. -
Page 10: Configuring The Svxx41Hdie
From Mouse properties, click on the Motion tab. Make sure that the Pointer speed bar is centered and Acceleration is set to None. Windows XP and Windows Server 2003 Go to Pointer Options and turn off Enhance Pointer Precision and ensure that the pointer speed bar is centered. -
Page 11: Web Configuration Using Dhcp
(10.0.0.15 by default). Please make note of the assigned IP address, as you will need to enter it into your web browser to access the Web Interface. If static IP addresses are assigned, you will likely need to change the Net Mask, IP Address and other details, prior to connecting via your Web browser. - Page 12 the IP address of the unit to complete the configuration over your Web browser. (If you are unsure of how to access your network’s DHCP log, contact your System Administrator for details.) If the unit is powered on and connected to the network via LAN port on the rear panel, it will automatically attempt to lease an IP address using DHCP.
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Page 13: Web Configuration Using Static Ip
Web Configuration Using Static IP Since some networks rely on static IP addresses (every device has a pre-configured IP address that does not change), the DHCP access method described above is not applicable in those situations. To access the Web configuration for this product, you will need to configure the workstation you are using to the same subnet (255.255.255.0) and also assign it a valid IP address (i.e. -
Page 14: Terminal Configuration Using A Serial Cable
Terminal Configuration Using a Serial Cable Configuring the IP KVM switch using a serial cable is the best choice if you need to preconfigure the unit before attaching it to a network, (i.e. when sending to a branch office, customer site, etc). In general, the Web configuration is preferable because of its intuitive interface and the fact that you do not have to be within close physical proximity to perform the configuration. -
Page 15: Using The Web Interface
Using the Web Interface The Web interface is the most intuitive way to configure the IP KVM switch. Offering a Java-based VNC client that can be used to control the host computer from a remote location, as well as support for any industry-standard HTML Web browser. -
Page 16: Web Interface Introduction
Web Interface Introduction After the initial login screen, the screen will be divided into several sections, four of which will remain on the screen at all times while viewing the Web Interface: Name Tip Line Help Area Main Menu Name: At the top of the screen, the name of the machine being controlled is displayed Tip Line:... -
Page 17: Main Menu Selections
NOTE: While these four sections remain stationary, depending on your selections, the center of the page will display the desired content. Main Menu selections NOTE: Some of the following items may not be present, based on assigned user privileges (i.e. non-admin users will not see any items under the Admin category.). - Page 18 The Admin functions allow you to access all of the features you will need to perform an initial configuration of the IP KVM switch. Dynamic Host Configuration Protocol (DHCP) Automatic network configuration using DHCP is: Enabled/Disabled. This feature applies only to the LAN port on the rear panel, and is enabled by default.
- Page 19 the IP KVM switch so the new settings take effect immediately. Ethernet Address (MAC Address) This is the Ethernet hardware address of this unit’s LAN port. It is set at the factory and cannot be changed. You may need this number to configure your DHCP server.
- Page 20 Network Address This value is not used in our configuration, but is meant to store a user- defined value that identifies the controlled machine on the network. The official DNS name of the controlled machine is a obvious value to put here, but you may use it for any purpose.
- Page 21 Remember to enable RADIUS after configuring it. While RADIUS authentication is enabled, the locally defined accounts on the Server Remote Control unit will not be used, except for the SSH login. However, if a user name of the form “name.local” is given at the RADIUS prompt, the system will use “name”;...
- Page 22 The firmware on the Server Remote Control is field upgradable. To upgrade to another version, login as admin. Auto Self Upgrade The IP KVM switch includes an innovative feature allowing it to upgrade itself over the Internet. Simply click on the button labeled Upgrade to Latest and the unit will go out to the Internet and download the latest version of the system firmware and then install it.
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Page 23: Purchase Options
Purchase Options Certain firmware features may be offered separately from the base unit, in order to reduce the initial cost for the Server Remote Control unit. NOTE: If you wish to upgrade after the system is in operation, go to the Manage Firmware page and scroll down to the section entitled Purchase Options. -
Page 24: Using The Terminal Interface Via Serial Port
Site map Menu This menu provides a hyperlinked directory of each setting available on the Web configurator. Copyright Menu Provides the Terms of Use and other information related to the firmware and software on the IP KVM switch. Using the Terminal Interface via Serial Port The terminal interface you can access via the serial port permits the configuration of the basic settings of the IP KVM switch. -
Page 25: Accessing The Vnc Interface
Accessing the VNC Interface There are three ways to communicate with the Server Remote Control unit in order to control the host computer: • Web interface: The integrated Web server includes a Java-based VNC client. This allows easy browser-based remote control. •... -
Page 26: Native Vnc Client
Native VNC Client This system implements the VNC protocol, so any off the shelf VNC client can be used. There are over 17 different VNC clients available and they should all work with this system. This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided by the leading VNC clients. -
Page 27: Using The Vnc Menu
client. If you want to tunnel two or more systems, you will need to use a unique number for each instance on the same SSH client machine. • Some Unix versions of the VNC client have integrated SSH tunneling support. Some clients require your local user ID to be the same as the user ID on the system. - Page 28 critical status values and to provide shortcuts to commonly used features. Here is a snapshot of what it may look like. There will be slight differences based on optional features and system configuration. Starting from the left side of the Bribar, each feature and its function is outlined below.
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Page 29: Main Menu
PS/2: This area will show either PS/2 (as in this example) or USB to indicate if keyboard and mouse are being emulated via USB connection or PS/2 signals. If Autosync appears beneath this indicator, the mouse pointers on the local mouse and the VNC session will be synchronized automatically. - Page 30 The main menu window may be moved by clicking and dragging on the title bar. It can be closed by pressing Escape, or by clicking on the red X in the top right corner. Here is a guide outlining various fields from the Main Menu.
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Page 31: Virtkeys Menu
different sized image, from half size to one-sixteenth. • Logout: End the VNC login session and disconnect. • Video Tuning: Sub-menu with video adjustments, to be used when automatic picture adjustment does not provide a good quality picture. • VirtKeys: Virtual keyboard provides a menu with special keys that are often hard to generate but needed by the remote system. -
Page 32: Video Tuning Menu
Examples: • [Ctrl]-[Alt]-[F4] : Use L-Ctrl then L-Alt in the Toggles area. Then click • To bring up the Start menu under Windows: Click the L-Windows button at the top left of the above window. Video Tuning Menu Use the Auto Everything button to automatically fine-tune all three adjustments. - Page 33 menu of the integrated web server. You must arrange for that image to be shown on the host computer. Do not allow scaling, cropping or any other changes to that image. Press the Auto button and the system will calibrate color for the best possible picture in approximately one minute.
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Page 34: Network Performance
Noisy video cards • A digital KVM works by converting the analog video signals emitted by your video card into digital data. If there is noise on that signal, then it must also be digitized and sent over the network. Quality video cards, in our experience, offer better performance simply because they don’t add analog noise. - Page 35 preset is always available. Simply click on the appropriate button and those settings will be restored. To save settings to a preset, click on the Save->Preset button in the Actions pane. The preset buttons will highlight. Click the desired preset button to save the values. Note that any previous settings assigned to that button will be lost.
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Page 36: Accessing Kvm Features
The Regrab Screen button in the Actions section causes the screen to be re-captured. When making small changes to the video parameters, sometimes these changes are not reflected in the displayed screen immediately, particularly if the noise filter is enabled. Press this button to see the immediate effect of the changes. -
Page 37: Osd Operations
can have both 16-port and 8-port KVM slaves, an 8 port Master Sever Remote Control switch can have 8-port and 4-port Slaves, and so on. For example, the 16-port unit can support 136 computers, with 8 16- port Slave KVMs, each connected to 16 computers. The Slave KVMs must be connected to the PC 1~8 ports, not the PC A~H ports. -
Page 38: Osd Function Keys
• Press <ESCAPE> to exit the OSD and to return to using the selected computer. The computer name is shown on the screen. OSD Function Keys You can use the function keys when the OSD menu is active. Function key <F1> Edits the name of a managed computer or a Slave KVM. - Page 39 a triangle indicating there are options to choose from. Using the <UP> and <DOWN> arrow keys, select the function and press <ENTER>. Available options will be shown in the middle of the screen. To select an option, use the <UP> and <DOWN> arrow keys then press <ENTER> to select the options.
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Page 40: Hot Key Commands
typematic settings in the BIOS and Windows operating system. Available speed options are Low, Middle, Fast and Faster as 10, 15, 20 and 30 characters/sec respectively. The Keyboard Speed setting is retained in non-volatile memory. Hotkey Menu When you hit the left <CTRL> key twice within two seconds, the Hotkey Menu appears displaying a list of hot-key commands if the option is On. - Page 41 (<F4>: More\Hotkey Menu) every time the left <CTRL> key is pressed twice. Left Ctrl refers to the <CTRL> key located at the left side of the keyboard. 1~8/A~H refer to the number keys 1 to 8 at the upper row of the keyboard (Do not use the keypad at the right of the keyboard) and character keys A to H (case insensitive).
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Page 42: Using The Modem Feature
Left <CTRL> + Left <CTRL> + <F2> Press the up or down arrow to select the previous or next computer in sequence. Press any other key to abort the Manual Scan. NOTE: The Scan Type setting will determine whether computers must be eye-marked to be included in the scan. -
Page 43: Connecting A Modem
PBX system, it may require some experimentation and additional support from your telecom services provider, and is not supported by StarTech.com. Connecting a Modem The IP KVM switch will work with virtually any Hayes-compatible modem that recognizes the standard AT command set. -
Page 44: Modem Configuration
switching technology, and still rely on older analog technology for some segments), the maximum “upstream” transfer rate is limited to a maximum of 33,600 bps between two modems; the “downstream” rate is often within a similar range for a typical connection. Therefore, speeds below 56,000 bps do not indicate a problem with the modem or the IP KVM switch, but simply reflect the line conditions at the time the connection is made. -
Page 45: Configuring The Remote Connection
Hayes AT command set) that the IP KVM switch will send to the modem to activate it. The string included should work with the majority of modems and configures the following connection properties: answer incoming calls on the first ring, enable hardware flow control, and lock the connection speed. -
Page 46: Accessing The Web Interface
Make your choice from Anyone’s use or My use only and click Next. Beside User name enter the user name of any valid user created using the Web interface of the IP KVM switch. Beside Password and Confirm password enter the password that the user you entered above uses to access the Web interface. - Page 47 HTTPS: 443 VNC (clear-text): 5900 VNC (SSL secured): 15900 SSH: 22 Performance Notes • All images over the PPP connection will be gray scale to conserve bandwidth. If other users are connected while a PPP session is active, their screens will be in gray scale as well. When PPP in inactive, color is automatically re-enabled.
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Page 48: Troubleshooting Guide
Type the password for user admin and press Enter. The password will not appear on the screen. The configuration menu will appear. Make the changes you wish or press ‘q’ and Enter to exit and leave the modem connection active. Troubleshooting Guide The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with... -
Page 49: Serial Remote Control Operation
(R-Port) Modules. Serial Remote Control operation Background The IP KVM switch offers a unique way to expand the functionality of the base product. Using the integrated R-Port on the rear panel, you can manage up to 8 serial devices using a specialized daisy-chain technology. - Page 50 be able to configure your R-Port modules, you must be logged in as admin. Other users will be able to view which modules are active but cannot configure them. Once you are logged in, choose the Admin/Setup option from the menu at the top of the Home screen in the Web interface.
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Page 51: Advanced Configuration Using The Integrated Ssh Shell
will display the last 200 characters committed to that device’s console log. Note that existing data is overwritten automatically when the 200 character limit is reached. Once you are satisfied with the changes you have made, click Commit changes to apply the new settings. Click Refresh at any time to see an updated list of attached R-Port modules. -
Page 52: Operating Notes
1 – Show last 10 log entries other – Return to connection Press key -> To execute the desired command, simply press the corresponding key on the keyboard. You can also execute the command and avoid the menu by pressing the [Ctrl] – [Shift] – [_] key combination quickly and pressing the letter of the command. -
Page 53: About Security Certificate Warnings
Web browser or the VNC Java client for two different reasons. First, the CA that has issued the certificate on StarTech.com’s behalf may not yet be recognized as a trusted source by the computer you are using to access the IP KVM switch. -
Page 54: Troubleshooting
Can I prevent the warning from occurring? Yes. You have two options that may prevent the warning from occurring. First, if the Web browser you are using offers the option to ignore the warning for future visits, the browser will no longer generate a warning if that option is selected. - Page 55 Remote mouse and local mouse don’t line up. Use the Mouse resync command in the main menu or press the Resync button on the Bribar. If the mouse pointers still don’t line up, verify that mouse acceleration has been disabled. NOTE: The Windows login screen does not accept the “mouse acceleration”...
- Page 56 Mouse performance is erratic when using the GNOME or KDE desktop in a Linux X-Window environment. The mouse controls in GNOME and KDE environments offer both an acceleration and sensitivity setting. The following directions correct this issue, and apply to Red Hat Fedora Core 2, but should be similar for other distributions that use GNOME or KDE: Click the Launch menu icon.
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Page 57: Supported Protocols
Supported Protocols Service Description Benefit Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web redirector (to HTTPS) Convenience server to redirect all web traffic to encrypted port. Clear-text HTTP is not supported SNMP SNMP agent (UDP) Allows integration with existing SNMP network management systems. -
Page 58: Specifications
Specifications SV441HDIE SV841HDIE SV1641HDIE Number of Ports 2 x PS/2 female 1 x DE-15 VGA female Console Connectors 1 x RJ45 (Local) 1 x DB9 serial male 1 x DC power connector 1 x R-Port Host Connectors 1 x DE-15 female... -
Page 59: Technical Support
Limitation of Liability In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or... - Page 60 StarTech.com has been making “hard-to-find easy” since 1985, providing high quality solutions to a diverse IT and A/V customer base that spans many channels, including government, education and industrial facilities to name just a few. We offer an unmatched selection of computer parts, cables, A/V products, KVM and Server...
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