StarTech.com SV431DI Instruction Manual
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StarTech.com SV431DI Instruction Manual

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KVM CONTROL
KVM Switch and Control Over IP
Module
SV431DI
SV831DI
SV1631DI
The Professionals' Source For Hard-to-Find Computer Parts
OVER IP
Instruction Guide
* Actual product may vary from photo

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  • Page 1 KVM CONTROL OVER IP KVM Switch and Control Over IP Module SV431DI SV831DI SV1631DI Instruction Guide * Actual product may vary from photo The Professionals’ Source For Hard-to-Find Computer Parts...

  • Page 2: Table Of Contents

    Table of Contents Introduction ....................3 Installation ....................5 Using Your KVM Control Over IP ...............6 Required Cables and Hardware ............6 Disabling Mouse Acceleration on the Host Computer .....7 Configuration Methods Explained............8 Accessing Web Configuration Using DHCP......8 Accessing Web Configuration Using Static IP ......9 Accessing Terminal Configuration Using a Serial Cable..9 Configuring the SV1110IPEXT ............10 Using the Web Interface .............10...
  • Page 3 Regulatory Compliance Statements............39 NOTE: Due to firmware upgrades, the information in this Instruction Guide may not be identical to what you see on your screen. Check www.startech.com for firmware upgrades or contact us if you encounter any difficulties. (June 23, 2004)

  • Page 4: Introduction

    Internet. The innovative ultra-thin 3-in-1 KVM cables make installation easy while keeping your server room free of cable clutter. With a range of security and expandability features to suit your network, the SV431DI, SV831DI and SV1631DI are the complete professional solution for network/server administrators.

  • Page 5: Before You Begin

    1 x 3-prong power cord (for KVM Control Over IP) • Rubber feet • User manual • • SV431DI: 2 x PS23N1THIN2 (2 foot KVM cable) 2 x PS23N1THIN4 (4 foot KVM cable) 2 x PS23N1THIN6 (6 foot KVM cable) SV831DI: • 2 x PS23N1THIN2 (2 foot KVM cable)

  • Page 6: Installation

    Installation This section will guide you through the hardware installation of your SV831DI or SV1631DI. Please read through this section carefully and complete each step in the order listed.

  • Page 7: Using Your Kvm Control Over Ip

    NOTE: If you are using cables other than those provided in the package or branded by StarTech.com, ensure that the cables are of high quality and use the minimum possible distance necessary. Low quality or excessively long (particularly video) cables between the host computer and the SV1110IPEXT could degrade performance.

  • Page 8: Disabling Mouse Acceleration On The Host Computer

    To use the optional dedicated WAN port An additional straight-through Ethernet patch cable to connect the unit directly to a dedicated • WAN/Internet connection StarTech.com part number: M45PATCHxxxx Second power adapter • StarTech.com part number: EUPACABCONS Configuration via serial port 1 x Straight-through RS-232 serial cable with 9-pin DB9 male/female connectors •...

  • Page 9: Configuration Methods Explained

    Configuration Methods Explained The SV1110IPEXT offers three distinct methods for configuring the unit for your network. The method that will work best for you will depend on your level of experience and your specific network configuration. Accessing Web Configuration Using DHCP This method requires that your network implement DHCP (Dynamic Host Configuration Protocol), usually on a server or network access device such as a router that dynamically allows devices to join the network without pre-configuration.

  • Page 10: Accessing Web Configuration Using Static Ip

    NOTE: Once you have located the IP address of the SV1110IPEXT and wish to proceed with the Web configuration, do not power off the unit or your DHCP server, since the KVM might lease a different IP address. Should this happen, re-examine the DHCP log to verify the IP address again. NOTE: DCHP functionality is not affected if you also connected the WAN port on the SV1100IPEXT to your network (see below).

  • Page 11: Configuring The Sv1110Ipext

    connector to the serial port on the computer you are using to configure the unit. Configure the terminal software with “8N1” settings: Connection speed: 115200 bps No. of bits: 8 Parity: None Stop bits: 1 A sample HyperTerminal configuration Configuring the SV1110IPEXT Using the Web Interface The Web interface is the most intuitive way to configure the SV1110IPEXT.
  • Page 12 The Home Screen The Home screen serves two functions. First, it is a place to check the status of the SV1110IPEXT, view essential system information, and capture screen shots from the host computer. Second, it is where you can start the integrated Java VNC client to interact with the host computer by clicking on the large screen shot or choosing one of the...
  • Page 13 will use the same settings as the LAN port, and any changes will not affect the setup for that port. Adjusting the setting for the WAN port allows you greater control over how the SV1110IPEXT is configured for access from outside the local network, particularly if a firewall or proxy is in use.

  • Page 14: Security Policy

    SNMP agent setup and configuration. This menu allows you to configure the SV1110IPEXT so it can be recognized and managed using industry- standard Simple Network Management Protocol software. Debug network setup values and routing. Takes you to the Status menu (see below). Security policy, internal firewall and master password.

  • Page 15: Manual Upload

    Manual Upload Enter the name of the firmware file that you received from StarTech.com into the field provided (or use the Browse... button). Press Start Upload and wait until a successful upload message is shown. NOTE: Remember the following during the firmware upgrade…...
  • Page 16 Software Options Upgrade Certain firmware features may be offered separately from the base unit, in order to reduce the initial cost for the KVM control over IP module. NOTE: If you wish to upgrade after the system is in operation, go to the Manage Firmware page and scroll down to the section entitled Purchase Options.
  • Page 17 with a special floppy and is bootable. You can transfer bits from that floppy to the SV1110IPEXT (use the upload disk image form). Now, you can boot from the special floppy. In addition, emergency repair disks are often restricted to floppies. RAM disk mode Choose the Format as ramdisk button to...
  • Page 18 CD-ROM Web Server Requirements: Data must be hosted on a web server that the SV1110IPEXT can access directly, preferably on the • same LAN. An image of a bootable CD-ROM disk can be used by the BIOS to boot an operating system. •...

  • Page 19: Using The Terminal Interface Via Serial Port

    Status Screen This screen displays a system security log, various system settings, and the ability to generate a copy of the system configuration in plain text format. Port Numbers This table allows you to change TCP port values for services available on the SV1110IPEXT.

  • Page 20: Accessing The Vnc Interface

    ----------------------------------- Server Remote Control Network Setup ----------------------------------- NOTE: This interface is used to set network parameters and perform certain recovery procedures, but the majority of setup and configuration can only be done using the web interface. Primary Ethernet Port (LAN) (00:0e:c5:00:08:1a) DHCP is enabled.

  • Page 21: Web Interface

    Web interface: The integrated Web server includes a Java-based VNC client. This allows easy • browser-based remote control. Native VNC client: There are several third-party software programs that use the standard VNC • protocol, available in open source and commercial VNC clients. SSH access: By default, there is a standard SSH server running on port 22 (the standard SSH port).

  • Page 22: Ssh Tunnel With Native Vnc Client

    NOTE: Some native VNC clients may require a flag or setting indicating they should use BGR233 encoding by default. If this flag is not set, you may see a garbled picture and the client will fail. The Unix versions of VNC require the flag -bgr233. For examples on using this flag, review the commands in the following section.

  • Page 23: Bribar Feature

    When you initially connect to the system, a window similar to the one above will be shown. This tells you which system you are controlling, what encryption algorithm was used and what key strength is currently in effect. Click anywhere inside the window to clear it, or wait ten seconds. Bribar Feature Along the bottom of the VNC screen is a dark blue bar with various buttons.

  • Page 24: Main Menu

    Main Menu To access the main menu, press F7 twice quickly. You must press the key twice within one second. If you press it once or too slowly, then the F7 key(s) are sent to the host, just like any other key. This is the only way to get into the menu system, if the Bribar is disabled.

  • Page 25: Virtkeys Menu

    Logout: End the VNC login session and disconnect. Video Tuning: Sub-menu with video adjustments, to be used when automatic picture adjust does not provide a good quality picture. (See section below.) VirtKeys: Virtual keyboard provides a menu with special keys that are often hard to generate but needed by the remote system.

  • Page 26: Video Tuning Menu

    Video Tuning Menu This menu is used to fine-tune the video picture. Use the Auto Everything button to automatically fine-tune all three adjustments. If the test pattern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame indicates the number of 16x16 blocks of video that are being sent, on average, for every frame of video.

  • Page 27: Disk Control Menu

    vertical line dropping when moving windows horizontally. You may use the Redraw button to correct these, or use a lower filter number. At minimum, these values must be greater than two. Disk Control Menu Here is a picture of the Disk Control Menu, while using a CD-ROM image: Aside from status information, there are only three buttons in this window.

  • Page 28: Getting Peak Performance

    Getting Peak Performance Choose the best video mode We recommend using 60Hz refresh rate and 1024x768 resolution. Using a smaller resolution like this allows you to fit multiple windows on your remote desktop. Higher refresh rates stress the video card's quality and do not provide any additional information or benefit.

  • Page 29: Using Your Kvm Switch

    USING YOUR KVM SWITCH SV831D, SV1631D Cascade Configuration To can connect a second level of KVMs to one or more of your KVM switch’s PC ports. There is one Master KVM switch, the switch connected to the KVM Control Over IP Console. The KVM switches connected to the Master switch are know as Slaves.

  • Page 30: Operating Your Kvm Switch

    Operating Your KVM Switch To toggle between computers, you can use the hot-key commands, OSD (On-Screen Display) menu or by using the pushbuttons. If you are operating your PCs remotely, you will likely be using the hot-key commands or the OSD. Push Buttons The LEDs on the KVM switch indicate which computers are turned on (green) and which computer is selected (red).
  • Page 31 The channel address of the currently selected computer is displayed in red, same as the front indicator, to the right of the OSD title 'KVM MENU'. The color of a device name is green if it has power and is ready for selection (its corresponding front panel indicator is green), or the color is white as it has no power.
  • Page 32 Function key <F4> More functions are available by hitting <F4>. A new screen pops up displaying more functions as described below. Most of them are marked with a triangle indicating there are options to choose from. Using the <UP> and <DOWN> arrow keys, select the functions and press <ENTER>. Available options will be shown in the middle of the screen.

  • Page 33: Hot Key Commands

    Position The position of the selected computer name and/or OSD status displayed on screen during operation. The actual display position shifts due to different VGA resolution, the higher the resolution the higher the display position. The non-volatile memory stores the Position setting. UL as Upper Left UR as Upper Right LL as Lower Left...
  • Page 34 left Ctrl + left Ctrl + F3 The StarView sends one to four beeps indicating scan interval of 3, 8, 15 and 30 seconds respectively. To adjust keyboard typematic rate (characters/sec), this setting over-rides that of BIOS and any operating system: left Ctrl + left Ctrl + F4 The StarView generates 1 to 4 beeps corresponding to 10, 15, 20 and 30 characters/sec respectively.

  • Page 35: Troubleshooting

    Troubleshooting If you are experiencing trouble with your devices, first make sure that all cables are connected to their proper ports and are firmly seated. You may also want to try resetting the devices by removing and reconnecting the AC Adapter (SV1110IPEXT) or the KVM Reset button (SV831D, SV1631D). If problems persist, you can do a full reset of the SV1110IPEXT by using the rest to factory setting from the serial terminal interface menu.
  • Page 36 OSD menu is not in the proper position. • The OSD menu has a fixed resolution and its size varies depending on the monitor. Use <F4> More/ Position (from the OSD menu) to move the OSD menu to a different location. Cannot select a computer connected to a Slave.

  • Page 37: Appendix A: About Security Certificate Warnings

    Web browser or the VNC Java client for two different reasons. First, the CA that has issued the certificate on StarTech.com’s behalf may not yet be recognized as a trusted source by the computer you are using to access the SV1100IPEXT. Second, since the unit could be configured in a number different ways, it is impossible to supply a generic certificate that will match your exact network settings.

  • Page 38: Technical Specifications

    Technical Specifications KVM-over-IP (SV1110IPEXT): Maximum supported video mode 1600x1200 @ 85Hz Standard video modes supported 640x400 @ 85Hz 720x400 @ 85Hz 640x480 @ 60Hz 640x480 @ 72Hz 640x480 @ 75Hz 640x480 @ 85Hz 800x600 @ 56Hz 800x600 @ 60Hz 800x600 @ 72Hz 800x600 @ 75Hz 800x600 @ 85Hz 1024x768 @ 60Hz...
  • Page 39 Service Description Benefits HTTPS SSLTLS Encrypted web control Secure control and management of the device and attached system. Screen snapshots may be downloaded. Integrated Java VNC client (with or without encryption) allows control from any Java-enabled browser. Password protected. VNC/RFB Protocol Server Standardized real-time KVM network protocol.

  • Page 40: Technical Support

    We are constantly adding new information to the Tech Support section of our web site. To access this page, click the Tech Support link on our homepage, www.startech.com. In the tech support section there are a number of options that can provide assistance with this product.
  • Page 42 June 23, 2004...

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