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WHAT TO DO IF THINGS GO WRONG (1)
SELF HELP
If the shower is not working satisfactorily, make the following checks before calling out the installer.
Any one of these adjustments could restore the performance.
The shower cycles
The shower temperature is set too hot causing the thermal cut-out (safety
from HOT to COLD
device) to operate.
Turn knob "C" clockwise (direction of the "blue arrows") to increase water flow.
Slowly increase the water temperature by turning knob "C" anti-clockwise in the
direction of the "red arrows" until a comfortable showering temperature has
been reached.
You MUST WAIT approximately 20 seconds for each adjustment to affect the
water temperature.
"Med (medium)" setting may need to be selected.
Water too HOT
Increase water flow by adjusting knob "C" clockwise (direction of the "blue
arrows").
"Med (medium)" setting may need to be selected.
Increase pressure to water supply e.g. fully open service valve or stop cock.
Check hose is not kinked restricting the water flow.
Clean shower handset.
Water too COLD
Check power is on by neon being illuminated.
Decrease water flow by adjusting Knob "C" anti-clockwise (direction of the "red
arrows").
"High" setting may need to be selected.
Select inner or outer only handset spray pattern.
Spray pattern poor
Clean the shower handset.
Water takes longer
Thermal cut-out has operated after previous use ("Overheat" light is on)
to heat up
(automatically resets when unit cools down)
"High" setting may need to be selected.
Water goes cold
Check neon light is on.
while using
Check water pressure has not fallen so far as to let pressure switch cut out,
shower
e.g. Another tap drawing water off.
Raise position of shower handset.
Water continues to
This is normal.
flow when
The shower includes a shutdown feature that means the water will continue to
button "B" pressed
flow for up to 7 seconds after button "B" has been pressed to stop the shower.
Broken parts
Please contact our spares department on 0844 372 7750 (UK only).
Fitting instructions are provided with most spares
ADDITIONAL ACCESSORIES
Please Note:- The fitting of Spare Parts must be supervised by a suitably qualified person.
White 2 metre Shower Hose
Cat No. 83792578
Chrome 1.25m Shower Hose
Cat No. 93797641
Chrome Standard Accessories
Cat No. 83595317
Chrome Multi-Mode Accessories
Cat No. 83595318
Chrome Curved Accessories
Cat No. 83595320
Curtain and Rail Pack
Cat No. 83792812
Curtain and Rail Pack with
Non-Slip Mat
Cat No. 83792811
WRAS listed Water Isolating Valve
Cat No. 93792452
Additional accessories and spare parts can be
supplied against any Credit or Debit cards
from Redring Sales Hotline 0844 372 7750
COMMON SPARE PARTS
Front Cover
Cat No. 93597863
Tank-Base Assy (7.2kW)
Cat No. 93597848
Tank-Base Assy (8.5kW+)
Cat No. 93597849
Solenoid Valve
Cat No. 93590722
Cam and Adaptor Kit
Cat No. 93590793
Tank Clip
Cat No. 93768309
PRV Washer
Cat No. 93795817
Cylinder "O"-Ring
Cat No. 93795809
Thermal Cut-Out 50/88°C
Cat No. 93597836
Phased Shut-Down PCB
Cat No. 93597813
Phased Shut-Down Relay
Cat No. 93597878
Handset
Cat No. 93597864
Chrome Shower Hose 1.25m Cat No. 93797641
8
c) ELECTRICAL
WARNING: THIS SHOWER MUST BE EARTHED .
The electrical installation must be in accordance with the current BS.7671 (IEE Wiring Regulations)
and "Part P" of the Building Regulations and/or local regulations
1. The shower unit is designed for a single phase AC electrical supply.
Please check the rating plate on the unit to see what details apply to your shower.
AS A GUIDE ONLY
(* Only applies if external earth impedance is less than 0.35 Ohms)
Rating
Cable Sizes
4.0mm²
6.0mm²
7.2 / 6.6kW 240 / 230V
6.0mm²
10.0mm²
6.0mm²
10.0mm²
8.5 / 7.8kW 240 / 230V
6.0mm²
10.0mm²
6.0mm²
10.0mm²
9.5 / 8.7kW 240 / 230V
6.0mm²
10.0mm²
10.5 / 9.6kW 240 / 230V
10.0mm²
Remember to upgrade the cable if it runs in thermal insulation in a loft, or for a longer distance .
2. A means for disconnection in all poles must be incorporated in the fixed wiring in accordance
with the wiring rules.
We recommend a ceiling switch mounted in a convenient position.
3. Cut back cable as in Diagram 3. Connect cable to terminal block making sure that all the
retaining screws are VERY TIGHT and that no cable insulation is trapped under the screws.
WARNING: FAILURE TO COMPLY WITH THESE
INSTRUCTIONS COULD RESULT IN
FAILURE OF THE TERMINAL BLOCK
4. Re-Fit the corner section back into the backplate.
Fuse / MCB
Cable Length
21m Max.
32A Type B MCB
35m Max.
27m Max.
40A Type B MCB
45m Max.
27m Max.
40A Type B MCB
45m Max.
12m Max.*
45A BS.1361 fuse
21m Max.*
27m Max.
40A Type B MCB
45m Max.
12m Max.*
45A BS.1361 fuse
21m Max.*
45A BS.1361 fuse
12m Max.*
5
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