Consumer Information; Honda Publications; Warranty Service Information - Honda UMK431 Owner's Manual

TECHNICAL & CONSUMER INFORMATIQN
CONSUMER INFORMATION
Honda Publications
Two other documents are available from your Honda dealer. There is a Shop Manual, which covers
complete maintenance and overhaul procedures. It is intended to be used by a skilled technician. There
is also a Parts Catalog, that provides a complete, illustrated parts lists.
Warranty Service Information
Honda Power Equipment dealership personnel are trained professionals. They should be able to answer
any question you may have. If you encounter a problem that your dealer does not solve to your
satisfaction, please discuss it with the dealership's management. The Service Manager or General
Manager can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's management, contact the Honda
Power Equipment Customer Relations Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Off ice
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Or telephone: (770) 497-6400
When you write or call, please give us this information:
Model and serial numbers (see page 46)
0
Name of the dealer who sold the trimmer to you
0
Name and address of the dealer who services your trimmer
Date of purchase
Your name, address, and telephone number
0
A detailed description of the problem
52