Troubleshooting - NORPOLE EWCIM44ST User Manual

Before Calling for Service
If the unit appears to be malfunctioning, read through the OPERATION section of this
manual first. If the problem persists, check the Troubleshooting Guide below and on the
following pages. Some of the problems mentioned in the Guide can be resolved easily
without a service call.
Troubleshooting Guide
Problem
The machine
doesn't operate.
The water doesn't
feed in after the
machine starts.
Machine makes ice,
but bin does not fill
up with ice.
Water is leaking out
of the unit.
Cubes are partially
formed or are white

TROUBLESHOOTING

Possible Cause
The ice maker is unplugged.
The fuse is blown.
The ice maker power button
is set at OFF.
The ice storage bin is full of
ice.
The water supply tap is
turned off.
The water supply pipe is not
properly connected.
The condenser may be dirty.
The air flow to the ice maker
may be obstructed.
The ambient temperature and
water temperature are high,
or unit is near some heat
source.
Some water falls to the floor
when you open the door to
remove ice from storage bin.
Water supply connection is
leaking.
Drain pipe higher than drain
outlet.
Not enough water in the
water trough.
Probable Correction
Plug the ice maker in.
Replace fuse. If it happens again, call for
service to check for a short circuit in the unit.
Switch the ice maker power button to ON.
Remove some ice cubes. Be sure the ice-full
probe is free of ice.
Turn on the water supply tap.
Reconnect the water supply pipe.
Clean the condenser.
Check the installation.
Check the installation.
Normal condensation on the door or some
water together with ice. Take care when you
take out ice.
Tighten fitting. See Connecting the water
line.
Lower drain pipe.
Check if the water supply pressure is below
15 psig.
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