Frequently Asked Questions - Acroprint ATR240 User Manual

Symptom Possible Problem
The End of Day set incorrectly
Punches print
on wrong row
Time Card Format set incorrectly
Pay period type is set incorrectly
Display is in
The clock display format and print
AM/PM hours
format are independent. You must
but clock
make sure each is set correctly.
prints in 24Hr
format
Clock is
Ink Color Change Time set
printing in
incorrectly
wrong color
Clock print
Clock printing position needs to be
location is a
adjusted.
little off
Ribbon cassette not firmly seated.
Print
registration is
faint or not
Ribbon is stuck.
visible at all

Frequently Asked Questions

Q: The display does not work or parts of it do not work.
1.
A: Possible Causes:
a. Motherboard is defective
b. The LCD display is defective.
Correction: Contact your local dealer or Acroprint for repair.
2. Q: Can my clock calculate the pay period total?
A: No. The ATR240 does not offer time total calculation.
3. Q: Why does the clock keep rejecting the time card?
A: Check to see if the correct side of the Time Card is inserted. If Time Card
Recognition is turned on your Monthly Time Card must be inserted with the
current date on the front side. If you are using a Weekly Time Card make sure
Time Card Recognition is turned off.
4. Q: Why didn't the time recorder setting I changed not work?
A: Make sure you press [P6] after you enter your setting.
5. Q: Why is my clock printing on the wrong row?
A: - Make sure the date is set correctly.
- Make sure the "End of Day" time is set correctly.
- For Weekly pay periods make sure the "End Day of
Pay Period" is set correctly.
- Make sure the Pay Period type is is set correctly.
Solution
Set End of Day correctly
Set Time Card Format correctly
Set Pay Period type correctly
Set the display format correctly
Set the print format correctly
Set the Ink Color Change Time correctly
Adjust the clock print position
Press down firmly on ribbon cassette until it
clicks into place.
Turn ribbon advance knob clockwise. If
ribbon will not advance remove cassette and
try advancing again. If ribbon won't advance
replace ribbon.
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