Warranty Limitations - Nu-Vu OP-2FM Owner's Manual

NU–VU® EQUIPMENT WARRANTY
These times are based on servicing a unit that has been installed with allowance made for Access Panels
on the unit. If the unit is built into a wall that makes servicing very difficult or impossible without removing
part of the counter, wall, trim, etc., the extra time for gaining access shall be charged to the owner of the
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unit. NU-VU has determined that the listed times, which are based on the period necessary for a trained
service person to perform the work noted, are fair and reasonable. If a problem is not diagnosed within
one half hour, the service person must contact the NU-VU
time for problem solving will not be allowed unless this procedure is followed. An appointment for
servicing a unit should be set up since time will not be allowed for waiting to service a unit. Unless the
service person justifies extra time for performing the work noted, charges for work performed by the
service person in excess of the allowed time shall either be billed to the owner of the equipment or denied.
IMPORTANT: NU-VU
WARRANTY WORK IF AN AUTHORIZED SERVICE AGENCY DETERMINES
THAT YOUR EQUIPMENT IS SET UP AND OPERATING PROPERLY!

WARRANTY LIMITATIONS:

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NU-VU will pay for parts and labor under warranty if there is a defective part or component, but not for:
Normal operational wear and tear on the following parts:
Light bulbs and fuses
Door handles, catches and gaskets
Damage attributable to customer abuse, including -
Proofer water pan allowed to run dry and burn.
Proofer fan motor damaged from not following outlined Dry-Out Procedure.
Lack of regular cleaning and/or maintenance.
Power supply problems, including –
Insufficient or incorrect voltage.
Damage to electrical components caused by a power surge or spike.
Incorrect installation (i.e., equipment not supplied with separate neutral or ground as required,
or incorrect location of high-voltage power leg for 240-volt 3-phase units).
Damage to electrical components resulting from use of an incorrect power supply cord or
circuit breaker.
Operational problems resulting from customer's failure to follow established procedures outlined in
the Owner's Manual.
A service call if nothing is found to be wrong (any returned parts work as per spec when tested).
Recalibration of temperature and humidity controls (all controls are carefully calibrated and tested
at our facility before shipment).
Any equipment moved from the place of original installation unless NU-VU
continue the warranty after the relocation.
Ongoing operational adjustments due to changing environmental conditions or normal wear and
tear.
Any overtime charges. NU-VU
equipment.
NU–VU® FOOD SERVICE SYSTEMS
page 44
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WILL NOT PAY FOR ANY SERVICE CALLS AS
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will pay straight time only for any work performed on NU-VU
PO BOX 35
SALES FAX (906) 863-5889 • SERVICE FAX (906) 863-6322
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Service Department via telephone. Additional
MENOMINEE, MICHIGAN 49858-0035
OP–2FM OWNER'S MANUAL
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agrees in writing to
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(800) 338-9886