Troubleshooting By Symptom - Canon PIXMA MP500 Service Manual

rise of the print head
temperature
Restrictions on paper
Recommendation of
the print head
alignment (only on
arrival of the machine)
USB cable not
connected
Cancellation of image
select information

2-5. Troubleshooting by Symptom

Faulty operation
error code "5200" is displayed, indicating the
print head temperature rise error.
The current paper cannot be set. Change the
size and type.
Head alignment required. Load paper and press
[OK].
Yes No
Connect USB cable and turn on the PC.
Reset the selected photo information?
Yes No
Symptom
The power does not turn on.
The power turns off immediately
after power-on.
A strange noise occurs.
Nothing is displayed on the LCD.
A portion of the LCD is not
displayed.
specified limit, an intermission is inserted
during printing.
Re-select the supported paper type and size.
- Select Yes, and press the OK button.
=> Automatic print head alignment is done.
- Select No, and press the OK button.
=> The procedures on arrival of the
machine are finished.
Connect the USB cable.
When one or more images are selected in
Multi-photo print or Layout print, and if a user
tries to display the menu or sub-menu, the
message is displayed.
- Select Yes, and press the OK button.
=> The image selection is cancelled, and the
menu or sub-menu is displayed.
- Select No, and press the OK button.
=> The LCD returns to the display
immediately before the message was
displayed.
- Confirm the connection of
- the power cord, and
- between the logic board and the power supply
unit.
- Replace the
- AC adapter, or
- logic board ass'y
- Remove foreign material.
- Attach a removed part if any.
- Check the operation of the moving parts (such as
purge unit, carriage unit, and paper feeding
mechanism)
- Replace a faulty part, if any.
- Confirm the connection between the operation
panel, the scanner unit, and the logic board.
- Replace the
- LCD, or
- logic board ass'y
- Perform the button and LCD test in the service
mode, and confirm that the LCD is displayed
without any segments missing.
- Confirm the connection between the operation
panel, the scanner unit, and the logic board.
- Replace the
1-11
Solution
*1
.
*1
.