Service Call Errors - Canon PIXMA MP500 Service Manual

Pixma mp500
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Failed in automatic
print head alignment.
[2500]
The remaining ink
amount unknown.
[1683]
Ink tank not recognized.
[1684]
Ink tank not recognized.
[1410 to 1419]
Scanning unit (printer
cover) open. [1200]
*1: Only for models supporting CD / DVD printing
*2: Only for models not supporting CD / DVD printing
2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green
(ON/OFF button), or Alarm LED Lit in Orange)
Service call errors are indicated by the number of cycles the Alarm LED and ON/OFF button blink, and the
corresponding error code is displayed on the LCD.
Cycles of
blinking in
orange
(Alarm
Error [Error code]
LED) and
green
(ON/OFF
button)
2 times
Carriage error [5100]
Auto head align has failed. Press
[OK] and repeat operation. <See
manual>
(Applicable ink tank icon)
The remaining level of the
following ink cannot be correctly
detected.
(Applicable ink tank icon)
The following ink tank cannot be
recognized.
 
Cover is open. Close the cover.
An error occurred in the carriage encoder
signal.
Press the OK button.
- If paper is being fed at error
occurrence, the error is
indicated after the paper is
ejected.
- If the error occurs, the print
head alignment values are not
changed.
- After exit from the error by the
OK button, the automatic print
head alignment will not be re-
done.
An ink tank which has once been
empty is installed. Replace the
applicable ink tank with a new
one.
A non-supported ink tank is
installed (the ink tank LED is
turned off). Install the supported
ink tanks.
An error occurred in an ink tank
(the ink tank LED is turned off).
Replace the ink tank(s).
Close the scanning unit (printer
cover).
Conditions
1-7
The error is indicated
when the pattern is not
printed due to no ink or
non-ejection of ink, or
when the sensor's AD
value is incorrect.
Printing with a once-
empty or refilled ink
tank can damage the
print head.
If printing is continued
without replacing the
refilled ink tank, press
the OK button for 5 sec.
or longer to record the
use of a refilled ink
tank.
Note:
After the above
operation, the function
to detect the remaining
ink amount is disabled.
 
 
 
Solution
(Replacement of listed parts,
which are likely to be faulty)
- Carriage unit (QM2-2922)
- Timing slit strip film
(QC1-6394)

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