Troubleshooting - Valcom V-5328020 Installation And Use Manual

Troubleshooting

Table 1. Troubleshooting Table
Problem
Page access from telephone system working, but page is
not heard.
Background music cannot be heard.
Distorted, garbled, or raspy sound from all speakers
connected to AmpliCenter.
Green power LED off.
Page access LED won't go off.
Some common problems encountered when the paging system is not operating are
described below. Check each item in the order listed.
1. No AC power to AmpliCenter.
2. Host telephone system failure.
3. Host system page port failure.
4. A hardwire disconnect between host system and PagePac
5. AmpliCenter switch settings tampered with.
If the problem has not been resolved by checking the preceding items, follow the
steps described in Table 1.
No power to AmpliCenter.
Host system not passing call through to AmpliCenter.
Telephone mode selection switch not set correctly for host telephone
system.
Ground start - Tip and Ring reversed or AmpliCenter not grounded.
Audio signal not reaching speakers. Check wiring at AmpliCenter. Verify
Page Accessed LED is on.
Input level not set correctly. Adjust music input level on AmpliCenter.
No power to music source. Verify power is on.
Radio off station. Adjust tuner.
Music input wires crossed, with signal grounded out.
Short circuited speaker leads. Separate.
Music input level too high. Turn down.
Speaker transformer shorted. Replace.
Failed AmpliCenter. Return for repair.
AC outlet receptacle is not live. Check outlet circuit breaker or use another
outlet.
Power cord is loose.
Failed AmpliCenter. Return for repair.
Page VOX too sensitive. Adjust.
Cl lead is grounded. If loop start or ground start, check that only 2 wires
(Tip and Ring) are connected by the modular plug cord.
6
®
Plus.
Corrective Action
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