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Summary of Contents for Telstra TURBO
- Page 2 3 simple steps to get started: ® Step 1: Activate your Telstra Pre-Paid Next G SIM card Step 2: Plug in the Telstra Turbo™ USB Modem to self install the Con- nection Manager Step 3: Recharge via the Connection Manager...
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Page 3: Table Of Contents
INSIDE THIS GUIDE Getting started Managing your account Recharge options Where to buy recharge vouchers Wireless access to the Internet Sending text messages International Roaming Things you need to know... -
Page 4: Getting Started
Internet. To install the Connection Manager and connect to Telstra Pre-Paid Wireless Broadband, all you need to do is: - Switch your computer on. - Plug the Telstra Turbo™ USB Modem into a free USB port on your computer. - Page 5 Windows users, simply double-click the Setup.exe fi le and follow the prompts to complete the installation. MAC users, open Finder, from your File Manager, double-click Telstra Turbo™ USB Modem and follow the installation instructions. Please read the End-User Licence Agreement, select I accept..
- Page 6 Click Finish to complete the installation. The Telstra Pre-Paid Wireless Broadband Connection Manager will now launch and the Telstra Turbo™ USB modem will con- tinue the installation process for a few minutes. The Connect button may take a few moments to load, so please be patient.
- Page 7 Telstra Connection Manager. Step 3: Recharge via the Connection Manager To connect to the Internet you must have credit in your Telstra Turbo Pre-Paid Wireless Broadband account. You can check your account balance, recharge and more by clicking the My Account icon in the Connection Manager.
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Page 8: Managing Your Account
MANAGING YOUR ACCOUNT You can manage your Telstra Turbo Pre-Paid Wireless Broadband account for free by using the My Account icon in the Connection Manager. You do not need to be connected to the Internet to access My Account, but you must have your USB Modem plugged into your computer. -
Page 9: Recharge Options
RECHARGE OPTIONS Your data rate is determined by your latest recharge amount, so the higher the recharge, the better the value. Recharge option ‘My Account’ Instructions From the My Account main menu: Click Recharge. Click Credit Card. Credit Card Enter your credit card details and click Send. Select the recharge amount, and follow the prompts. - Page 10 See www.telstraprepaidplus.com for applicable charges as well as credit expiry rules. Credit Me2U lets you transfer up to $10 credit between your Telstra Pre-Paid Wireless Mobile and Telstra Turbo Pre-Paid Wireless Broad- band accounts. This is ideal for a quick top up when you need it.
- Page 11 Recharge option ‘My Account’ Instructions Telstra Pre-Paid Biller Code is 150979 Your customer reference number is your 10-digit Telstra Turbo Pre-Paid Wireless Broadband Service number listed on the back of the box. ® Handy Hint - We'll send a text message to your SMS...
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Page 12: Where To Buy Recharge Vouchers
WHERE TO BUY RECHARGE VOUCHERS Telstra Pre-Paid Recharge cards and electronic vouchers can be used for your Pre-Paid Mobile or Pre-Paid Wireless Broadband service. You can purchase recharge vouchers from retail outlets, newsagents, service stations and supermarkets nationally including:... -
Page 13: Wireless Access To The Internet
Internet, simply: - Plug in your USB Modem. - The Connection Manager will launch automatically. If not, double- click the Telstra Turbo™ Connection Manager shortcut icon on your desktop. - Click Connect to logon. The appearance of the window may differ from the illustration. -
Page 14: Sending Text Messages
Simply click the SMS icon to select the SMS Interface: INTERNATIONAL ROAMING You can use your Telstra Turbo Pre-Paid Wireless Broadband service to stay in touch with friends and family when travelling overseas. For your convenience International Roaming is automatically available on ®... -
Page 15: Things You Need To Know
For terms governing your Telstra Turbo Pre-Paid Wireless Broadband service, please go to www.telstraprepaidplus.com or see Our Customer Terms at www.telstra.com.au/customerterms. Your pricing brochure contains a summary of the charges that apply to our Telstra Turbo Pre-Paid Wireless Broadband service. REGISTERING AND USING YOUR SERVICE 1.1 We provide the Telstra Turbo... - Page 16 1.4 Your USB Modem pack specifi es the “Network Access Period” during which you can use the service features or other Telstra services, once registered. The date on which the Network Access Period ends is the “Credit Expiry Date”. 1.5 Your Credit Expiry Date is 30 days from your last recharge unless you are using Credit Me2U in which case different rules will apply.
- Page 17 3 working days beforehand. We will tell you about changes by sending you a text message or otherwise in writing, directing you to further information about the charges (such as on telstra.com or at a Telstra Shop). We may also publish a notice in a national newspaper.
- Page 18 using your service in a way which we reasonable believe is fraudulent, poses an unacceptable risk to our security or network capability or is illegal), it is necessary to restore or maintain our network, there is an emergency, the law or a regulator requires us to do so, you leave your premises, or you become bankrupt or insolvent.
- Page 19 9. ACCEPTABLE USE POLICY 9.1 It is important that you comply with the Acceptable Use Policy when using Telstra Turbo Pre-Paid Wireless Broadband service. Our Accept- able Use Policy deals with our rights in respect of your service if your usage of the service: •...
- Page 20 10.1 We aim to resolve all problems and complaints quickly and effectively. If you have any concerns, please visit your nearest Telstra Shop or call us on 125 8880. If we are unable to resolve this matter to your satisfac- tion you can contact the Telecommunications Industry Ombudsman (“TIO”).
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