Intermec PR2 User Manual
  1. Manuals
  2. Brands
  3. Intermec Manuals
  4. Printer
  5. PR2
  6. User manual

Intermec PR2 User Manual

Mobile receipt printer
Hide thumbs Also See for PR2:
Table of Contents

Advertisement

Quick Links

See also: User Manual
PR 2 |PR 3
Mobile Receipt Printer
User Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the PR2 and is the answer not in the manual?

Questions and answers

Related Manuals for Intermec PR2

Summary of Contents for Intermec PR2

  • Page 1 PR 2 |PR 3 Mobile Receipt Printer User Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2012 by Intermec Technologies Corporation. All rights reserved.
  • Page 3 Description of Change 6/2012 Revised to support firmware release 2.1. Included information about the Wi-Fi radio, IrDA radio, printer web page, Bluetooth passkey, and additional accessories. Also added Appendix B, “Printer Settings.” PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 4 PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 5: Table Of Contents

    About the PR2 and PR3 ........
  • Page 6 Restore Default Settings Using PrintSet........31 PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 7 Wireless 802.11 Security Settings ..........48 PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 8 Contents viii PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 9: Before You Begin

    Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

  • Page 10: Product Identification

    This document provides warnings regarding personal safety during operation of the printer. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 11: Web Support

    Visit the Intermec website at www.intermec.com to download our current manuals (in PDF). Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.

  • Page 12: Related Documents

    6,092,940; 6,099,176; 6,126,348; 6,146,030; 6,151,055; 6,175,376; 6,189,788; 6,203,131; 6,210,054; 6,232,994; 6,283,651; 6,345,920; 6,350,071; 6,462,765; 6,505,982; 6,585,437; 6,618,162; 6,665,089; 6,685,371; 6,732,451; 6,791,591; 6,802,659; 7,245,227; 7,274,384; 7,324,125; 7,329,449; 7,338,914; 7,450,265. There may be other U.S. and foreign patents pending. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 13: About The Printers

    About the Printers This chapter introduces the PR2 and PR3 printers and includes descriptions of printer features and basic tasks.

  • Page 14: About The Pr2 And Pr3

    Chapter 1 — About the Printers About the PR2 and PR3 The PR2 and PR3 are small, durable mobile receipt printers that fit easily into your work environment. You can connect the printers to mobile computers, scanners, or desktop PCs.

  • Page 15: Printer Features

    Printer Features Use this illustration to familiarize yourself with the PR2 and PR3 printers. Most of the illustrations in this manual show the PR3 printer, but the information is the same for the PR2 printer unless otherwise noted. Printer Features...

  • Page 16: About The Status Leds And Icons

    Blinking green: 60% to 95% charged • Steady red: 0% to 60% charged • Blinking amber: Battery error • Steady amber: Battery is out of charging temperature range • Blinking red (not charging): Low battery PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 17 Note: While you use the printer, the LEDs and icons also turn on, turn off, or blink in different combinations to indicate additional status information, such as Power Mode or firmware upgrade status. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 18: About The Buttons

    You can also press and release the buttons in different sequences for different durations to perform additional printer operations, such as change power mode or print a test label. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 19: About The Battery

    80 °C (176 °F), or incinerate. Dispose of used batteries promptly. Keep away from children. Install the Battery 1 Swing the belt clip so it does not block the battery compartment. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 20: How To Charge The Battery

    DX2 Dual Dock or DX4 Quad Dock Yes 6 hours DX2 Dual Dock or DX4 Quad Dock No 6 hours AE38 Vehicle Power Adapter 4 hours For more information, see the charging accessory instructions. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 21: About Printer Power Modes

    About Printer Command Languages The printer supports these command languages: • ESC/P (Epson Standard Code for Printers command language) (default) • CSim (CPCL command language simulator) • XSim (ExPCL command language simulator) PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 22: Set The Command Language Using Printset

    PrintSet 5.2 or later to set the command language. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer to PrintSet and set the command language.
  • Page 23 3 Drop in a new roll of media. Make sure to orient the media roll so that the media curls toward the media door. 4 Close the media door. Make sure you press down on the door until it snaps shut. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 24: Read Magnetic Stripe Information

    2 Quickly slide the card through the MSR, in either direction. When the card is successfully read, the MSR LED blinks green three times. The Connectivity icon blinks white while the data is transferred. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 25: Printer Options And Accessories

    The protective case keeps the printer free of dust, dirt, and moisture and still provides easy access to the printer for printing. PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 26 Printer Options and Accessories (Continued) Accessory or Option Description Protective Boot The protective boot provides added protection to the printer. Thermal Printhead Cleaning The protective boot enhances the Swab ruggedness and durability of the printer. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 27: Connect And Configure The Printer

    Connect and Configure the Printer This chapter explains how to connect the printer to a desktop PC, wireless network, or USB device. This chapter also describes how to configure printer settings.

  • Page 28: About Printer Drivers

    Download and Unpack Printer Driver Files Use InterDriver to install printer driver software on your PC. InterDriver is available for free from the Intermec website. Caution: Do not connect your printer to your PC with the USB cable before you install the printer driver software.

  • Page 29: Connect The Printer With Usb

    1 To navigate to the location of the InterDriver installation files, click Browse. The default location is C:\Intermec\InterDriver7. 2 Click Next. 3 When the Hardware Installation window appears, click Continue Anyway. 4 When the process is complete, click Finish. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 30: Install The Printer On A Pc With Microsoft Windows Xp

    You need to know the printer IP address. • using Intermec PrintSet 5.2 or later through a USB connection to the printer. Configure Wi-Fi Communications from the Web Page To configure the printer from the printer web page, you need to turn on the printer and connect to your Wi-Fi network.

  • Page 31: Configure Wi-Fi Communications Using Printset

    PC. 1 Connect your printer to a desktop PC with USB. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use the PrintSet online help to add your printer to PrintSet and configure the necessary wireless communications settings.

  • Page 32: Configure Bluetooth Communications Using Printset

    Bluetooth Device Address (BDA) bar code label on the bottom of your printer. Note: If the bar code is not readable, you can use the Intermec EasySet™ Configuration Utility to create a scannable bar code from your printer BDA.

  • Page 33: About Irda Communications

    Wi-Fi network connection. You need to know the printer IP address. • Intermec PrintSet 5.2 or later to communicate with the printer through a USB connection. About the Printer Web Page An easy way to configure most printer settings is to view and change settings from the printer web page.

  • Page 34: Configure The Printer From The Web Page

    PC. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer to PrintSet and configure printer settings.

  • Page 35: Troubleshoot And Maintain The Printer

    Troubleshoot and Maintain the Printer This section explains how to troubleshoot and maintain the printer.

  • Page 36: Call Product Support

    If you still need help after visiting Knowledge Central, call Product Support. To talk to an Intermec Product Support representative in the U.S.A. or Canada, call: 1-800-755-5505 Outside the U.S.A. and Canada, go to www.intermec.com...

  • Page 37: How To Find The Printer Configuration And Serial Numbers

    Wi-Fi network. Note: If you are not using a DHCP network and you do not know your printer IP address, you must configure Wi-Fi settings using Intermec PrintSet 5.2 or later with a USB connection.

  • Page 38: Get Printer Information Using Printset

    PC. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer to PrintSet and view printer settings.
  • Page 39 USB Host Wireless 802.11 IP Selection Network Settings IP Address Netmask Default Router Name Server MAC Address SSID MODE WPA2 Authentication Country Code Roaming Access Point Signal Strength EAP TYPE Inner Authentication MSCHAPV2 PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 40: Print A Test Label

    Use this table to understand and troubleshoot some common errors you may encounter. Problems and Possible Solutions Problem Possible Solution Printer does not feed media Remove the media from the media correctly. compartment and reinstall the media. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 41: How To Restore Default Settings To The Printer

    Go to the printer web page through your wireless network. You need to know your printer IP address. • Use PrintSet version 5.2 or later through a USB connection to your host PC. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 42: Restore Default Settings Using The Printer Buttons

    Wi-Fi network. Note: If you are not using a DHCP network and you do not know your printer IP address, you must configure Wi-Fi settings using Intermec PrintSet 5.2 or later with a USB connection.

  • Page 43: Restore Default Settings Using Printset

    1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer to PrintSet and restore the default settings to your printer.

  • Page 44: Upgrade Firmware From The Printer Web Page

    PC. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer to PrintSet and upgrade printer firmware.

  • Page 45: Clean The Printer

    3 Open the media door and remove the media. 4 Use the cleaning swab to clean all parts of the printer. 5 After the parts are dry, replace the media. 6 Turn on the printer. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 46: Replace The Platen Roller

    2 If necessary, disconnect the printer from power. 3 Lift both media release latches to open the media door. 4 Carefully pry the platen roller out of the media door. 5 Install the new platen roller. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 47: Specifications

    Specifications This appendix lists specifications for the PR2 and PR3 printers.

  • Page 48: Printer Specifications

    -20 °C to 60 °C (-4 °F to 140 °F) battery): Charging Temperature: 0 °C to 40 °C (32 °F to 104 °F) Operating Humidity: 20% to 85% non-condensing Storage Humidity: 5% to 95% non-condensing PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 49 Maximum Print Width: PR2: 48 mm (1.89 in) PR3: 72 mm (2.83 in) Media Width: PR2: 57 mm to 58 mm (2.244 in to 2.283 in) PR3: 79 mm to 80 mm (3.110 in to 3.149 in) Media Length: Continuous Media Thickness: 60 μm to 100 μm (2.36 mils to 4 mils)
  • Page 50 Andale Mono Bold • Univers • Univers Bold • Univers Condensed Bold • Univers Extra Condensed • Letter Gothic • CG Times • CG Times Bold • OCR-A • OCR-B • Prestige Elite Bold PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 51 Europe multilingual (Western and Eastern) • Cyrillic • Arabic • Greek • Hebrew • Japanese • Polish • Thai • Korean • Traditional (Big 5) and Simplified (GB) • Chinese Supported Graphic File Type • PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 52 Appendix A — Specifications PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 53: Printer Settings

    Printer Settings This appendix describes and provides default values for PR2 and PR3 settings.

  • Page 54: General System Settings

    Unit of Measure Selects the unit of measure (dots, Dots inches, or millimeters) used to define several printing parameters. Connection Selects the way PrintSet communicates with your printer: • Wireless 802.11 • PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 55: Media And Printing Settings

    Sets the length of the printable area 8000 measured from one edge of the label to the edge that is closest to the printhead. Unit of measurement is defined in the Unit of Measurement parameter. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 56: Bluetooth Settings

    PrintSet version 5.2 or later. Bluetooth Settings Setting Description Default Connectable Determines if other Bluetooth Enable devices can connect to the printer. Device Address (read-only) The Bluetooth MAC address of the printer. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 57: Wireless 802.11 General Settings

    PrintSet version 5.2 or later. Wireless 802.11 General Settings Setting Description Default Channel If you select Adhoc as your Network Type, specifies the channel (from 1 through 14) over which to transfer data. PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 58 Mode • Constant Awake Mode • Fast Power Saving • Power Saving Roaming Specifies the level of wireless roaming: • • Level 1 • Level 2 • Level 3 PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 59: Wireless 802.11 Network Settings

    IP Address, Subnet Mask, and Default Router. IP Address (IPv4) Specifies the unique network level 0.0.0.0 address assigned to each device in a TCP/IP network. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 60: Wireless 802.11 Security Settings

    Wireless 802.11 Security Settings Setting Description Default Security Type Selects the protocol the radio uses None to verify its identity and makes sure that it is authorized to communicate on the wireless network. PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 61 EAP-FAST, PEAP, or TTLS. CA Certificate Sets the name of the Certificate intermec.pem Authority (CA) that verifies the server certificate. This CA should be the same one that was used to sign the server certificate. PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 62 Acquire PAC is on and the current installed PAC fails to authenticate the printer to the network. Acquire PAC Determines if automatic PAC file provisioning is on for EAP-FAST authentication. PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 63 CCKM only works in wireless networks using LEAP. Mixed Mode Determines if the printer can use Disable (Group = TKIP) either TKIP or AES for data encryption, depending on the configuration of the access point. PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 64 Appendix B — Printer Settings PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 66 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec Technologies Corporation. All rights reserved. PR2 and PR3 Mobile Receipt Printer User Manual *935-047-002* P/N 935-047-002...

This manual is also suitable for:

Pr3

Table of Contents