Troubleshooting - Emotiva Pro Stealth DC-1 User Manual

Stealth DC-1 Stereo D/A Converter - Operator's Manual

Troubleshooting

Your Emotiva Pro Stealth DC-1 has been carefully designed and manufactured from
high-quality precision components to ensure years of trouble free operation. The
troubleshooting section describes some common problems and how to eliminate them.
If this doesn't solve your problem, please contact Emotiva Pro Technical Support, where
a real person will be glad to help you get up and running.
Please remember to power down your Stealth DC-1 and all connected equipment
before changing or disconnecting cables.
problem: No audio output; display does NoT show
sample rate (Toslink, s/pDIf or AEs/EBU input).
Reason: You do NOT have a valid input signal.
• Check your connections.
• Verify that you have the correct input selected on the DC-1.
• Verify that your source component is providing a TWO CHANNEL PCM signal.
(The DC-1 does not accept multi-channel or "bitstream" signals.)
• If your source is a computer, verify that you have the correct output selected on the
computer, that you have the correct drivers for your sound card or output device
installed and properly configured, and that you have it configured for two-channel
PCM output.
• If your source is an SACD player or other "media player", verify that it is configured
to put out PCM audio when playing SACDs. (Note that most players will NOT output
digital audio when playing SACDs due to copy protection mechanisms and copyright
restrictions. Note that Blu-Ray players may not output digital audio, or may output
digital audio at a reduced sample rate due to copy protection mechanisms and
copyright restrictions.)
• Try a different cable. (Audio unbalanced cables are NOT usually appropriate for
carrying S/PDIF digital audio - especially if longer than a few feet.)
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