Troubleshooting - Emotiva XDA-2 User Manual

Troubleshooting

The XDA-2 is carefully designed and manufactured from high-quality precision components
to ensure years of trouble free operation. We really doubt you'll ever have any problems
with your XDA-2 but, if you do, here are a few things you could try:
Problem: No sound is heard (nothing is lit).
Reason: You have no AC power.
• Verify that the rear panel AC Power switch is On; press the Standby button.
• Verify that your circuit is live.
• Verify that the line cord on the XDA-2 is fully inserted and is tight.
Problem: No sound is heard (the display and buttons are lit).
• Verify that you have the correct input selected.
• Verify that your source is configured to send a PCM digital audio signal to the XDA-2.
• Check your source.
• If using a computer with USB, verify that the XDA-2 is selected as your output device.
Problem: Your computer doesn't list the XDA-2 as an output option.
Reason: You haven't installed the XDA-2 driver for your particular operating system.
• Install the correct driver (you can download drivers and instructions from the XDA-2
product page on the Emotiva website).
Problem: Your computer is configured to use the XDA-2 as an output
device, but a certain player won't play through it.
Reason: Your player isn't configured properly.
• Check the documentation for your player and ensure that it is configured to use the
XDA-2 as its output device, and is configured to output 2 channel PCM audio.
Problem: Some files play properly when played on the XDA-2,
but others do not.
Reason: Either your player isn't configured properly, or you are trying to play files in formats
that are not supported by either your player, the XDA-2, or the current driver.
• Verify that the files are types and versions supported by your player software
(some software can only play certain file types, or files of certain types only when they
were recorded with certain settings or options).
• Verify that your player software is configured to send only PCM stereo digital audio to
the XDA-2 (some software can be configured to send DTS or DD files directly to the
output device; the XDA-2 can only play stereo PCM audio).
XDA-2
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