A Solid Blue Screen Appears; Error Messages Appear; If Your Computer Gets Wet - Dell Latitude C640 User Manual

A solid blue screen appears

Turn the computer off -
shutdown, press the power button until the computer turns off. Press the power button again to
restart the computer. The solid blue screen appears because you were not able to perform a
proper Windows shutdown. ScanDisk automatically runs during the start-up process. Follow the
instructions on the screen.

Error messages appear

Review "Error Messages" -
software documentation.
Confirm that the problem is software-related -
described in "Using the Dell
problem may be software-related. See the software documentation.

If Your Computer Gets Wet

CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the
computer is connected to an electrical outlet, Dell recommends that you turn off AC power
at the circuit breaker before attempting to remove the power cables from the electrical
outlet. Use the utmost caution when removing wet cables from a live power source.
1. Turn off the computer, disconnect the AC adapter from the computer, and then disconnect the AC
adapter from the electrical outlet.
2. Turn off any attached external devices, and disconnect them from their power sources and then from
the computer.
3. Ground yourself by touching one of the metal connectors on the back of the computer.
4. Remove the module bay device
5. Remove the battery.
6. Wipe off the battery and put it in a safe place to dry.
7. Remove the hard drive.
8. Remove the memory
9. Open the display and place the computer right-side up across two books or similar props to let air
circulate all around it. Let the computer dry for at least 24 hours in a dry area at room temperature.
If the computer does not respond to a keystroke or a proper
Look up the message and take the appropriate action. See the
Diagnostics." If all tests in the device group run successfully, the
and any installed PC Cards, and put them in a safe place to dry.
module(s).
Run the System Board Devices tests as