Dell PowerEdge 2450 Installation And Troubleshooting Manual page 73

support.dell.com
Other drive indicator patterns are listed in Table 3-3, "SCSI Hard-Disk Drive Indicator
Patterns."
To troubleshoot a hard-disk drive problem, perform the following steps.
1. If the integrated SCSI host adapter is being used to control the SCSI backplane
board, reboot the system and press <F2> to enter the System Setup program.
Is the Primary SCSI and Secondary SCSI field set to Enabled?
Y es. Go to step 3.
No. Go to step 2.
2. Change the Primary SCSI or Secondary SCSI setting to Enabled, and reboot
the system.
Is the problem resolved?
Y es. You have fixed the problem.
No. Go to step 3.
3. Verify that the SCSI device drivers are installed and configured correctly.
See "Installing and Configuring SCSI Drivers," in the User's Guide to determine
which drivers are required and how they should be installed and configured.
Are the required SCSI device drivers installed and configured correctly?
Y es. Go to step 5.
No. Go to step 4.
4. Reinstall and/or reconfigure the required SCSI device drivers. Then reboot the
system.
Is the problem resolved?
Y es. You have fixed the problem.
No. Go to step 5.
5. Remove the drive carrier and install it in another drive bay.
Is the problem resolved?
Y es. The SCSI backplane board has a defective connector. See Chapter 11, "Get-
ting Help," for instructions on obtaining technical assistance.
No. Go to step 6.
Checking Inside the Computer 7-23