Dell PowerEdge 2450 Installation And Troubleshooting Manual page 71

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adapter card, see the documentation that accompanied the SCSI host adapter
card.
Are the drivers installed and configured correctly?
Y es. The SCSI device drivers were installed or configured incorrectly or were cor-
rupted. You have fixed the problem.
No. Go to step 4.
4. Reinstall the tape backup software as instructed in the tape-backup software
documentation.
Is the problem resolved?
Y es. The tape backup software was corrupted. You have fixed the problem.
No. Go to step 5.
5. Reboot the system and check for the presence of the tape drive during the ROM
scan sequence.
Is the problem resolved?
Y es. The drive is correctly cabled and is receiving power. Go to step 10.
No. Go to step 6.
6. Turn off the system, including any attached peripherals, and disconnect the AC
power cable from its power source.
7 . Open the computer doors.
8. Check the SCSI cable connections to the tape drive and to the SCSI host adapter
connector. If the tape drive is an internal device, check the DC power cable con-
nection to the tape drive.
Are the cables firmly connected?
Y es. Go to step 10.
No. Go to step 9.
9. Reseat the cable connectors and close the computer doors. Reconnect the sys-
tem to AC power and turn it on.
Is the problem resolved?
Y es. You have fixed the problem.
No. Go to step 10.
Checking Inside the Computer 7-21