Troubleshooting - iSimple ConnectGM Owner's Manual

7. Troubleshooting

Symptom
Radio shows "DEV
INIT"
Radio shows iPod
not connected
I don't see iPod,
iPhone, or iPad
artist or song
information on the
screen
USB Device is not
recognized
Phone is not
recognized as a
USB device
My tablet will not
stay connected via
Bluetooth.
6
Cause
Connect device is
initializing
iPod cable is not
connected to iPod or
Connect; the iPhone
is not paired via
Bluetooth
You are in Bluetooth
mode.
Device must be
formatted to FAT32
Phone is not set to
disk drive mode or
does not support
the mass storage
protocol.
The tablet does not
support the hands
free profile (HFP)
hands free profile
Remedy
This only occurs the first time the
Connect is powered on or after it has
been reset. It may take up to one
minute for the device to initialize. Once
this process is over you can begin
Connect operation.
Verify the USB docking cable is
plugged into the Connect and the
iPod. If you are using Bluetooth mode
make sure that the device is paired
with the Connect.
Switch to IPODBT mode using the
mode select menu.
Use a PC to format device to FAT32
Disconnect and reconnect the phone.
Immediately set the phone to disk
drive mode when prompted. If the
phone does not give you a disk drive
mode option, this means that it does
not support the mass storage protocol.
These devices can only be used
through the Bluetooth or auxiliary
modes.
The connect requires that the paired
device support the hands free profile
(HFP). If your tablet does not support
this type of connection it can only be
used through USB or auxiliary mode.