Kenmore 790.9750 Series Use & Care Manual page 40

OCCURRENCE
Scratches or abrasions on
cooktop surface.
Metalmarks.
Brown streaks or specks.
Areas of discoloration with
metallic sheen.
Oven light does not work.
Fan noise during cooking
operation.
Entire oven does not operate.
Before you Call
Solutions to Common Problems
POSSIBLE CAUSE/SOLUTION
Coarse particles such as salt or sand between cooktop and utensils can cause scratches.
Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches
do not affect cooking and will become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used. See
"Ceramic Glass Cooktop Cleaning & Maintenance" section under General Care &
Cleaning.
Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.
See "Ceramic Glass Cooktop Cleaning & Maintenance" section under General Care &
Cleaning.
Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See
"Ceramic Glass Cooktop Cleaning & Maintenance" section under General Care &
Cleaning.
Mineral deposits from water and food. Remove using a ceramic glass cooktop cleaning
cream. Use cookware with clean, dry bottoms.
Burned-out or loose bulb. Follow the instructions under Changing Oven Light to replace
or tighten the bulb.
A cooling fan may automatically turn on and off to cool internal parts. This is normal,
and the fan may continue to run even after oven is turned off.
When the oven is first plugged in, or when the power supply to the oven has been
interrupted, the display will flash. The oven cannot be programmed until the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact
Sears or another qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under Setting Oven Controls to set the
controls.
House fuse has blown or circuit breaker has tripped immediately following installation.
House fuse may not be fully engaged. Check fuse and screw or engage circuit breaker
securely.
House fuse has blown or circuit breaker has tripped after the oven has been installed
and previously operating. Call Sears or another qualified servicer.
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