RCA 1113 User Manual page 23

If you are within your limited warranty period and it is determined t h a t
service is required:
• We will ask that you properly pack your product to avoid shipping
damage. We recommend that you use the original carton and packing
materials.
• We will ask you to include with your product the following:
º Your name, return shipping address and daytime phone number
handwritten or typed on a sheet of paper
º A legible copy of your sales receipt ( please do not send the original
sales receipt )
• Ship your product prepaid, to the address we provide. We suggest
shipping your product via a traceable carrier, as we are not responsible
for lost, mis-directed or damaged shipments. You may want to write the
date shipped, carrier and tracking number here:
• Upon receipt of your product we will validate your product is under
warranty and if determined your product is warranty eligible, we will ship
to you a new or, at our option, a refurbished exchange unit of same or
similar model. This exchange unit will be shipped to you at no cost.
What your limited warranty does not cover:
• Customer Instruction. (Your Owner's Manual provides information
regarding operating and install instructions. Additional information may
be obtained by contacting the retailer)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse, neglect, unauthorized repair.
• Products which have been modified or incorporated into other products
• Products that have been serviced by an unauthorized servicer.
• Products purchased or serviced outside the USA or Canada.
• Acts of nature, such as but not limited to, lightning damage.
Limitation of Warranty:
• THIS L I M I T E D WARRANTY IS THE ONLY W A R R A N T Y APPLICABLE TO
THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL
OR WRIT TEN INFORMATION GIVEN BY SUPREME POWER USA LLC, ITS
AGENTS, EMPLOYEES, RETAIL DEALERS OR INDEPENDENT CONTRACTORS
SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF
THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
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