Call Park; Park And Retrieve A Call Using Call Park - Cisco 6921 User Manual

Call Park

When forwarding calls from your phone:
• Enter the call forward target number exactly as you would dial it from your phone. For example, enter
• Call forwarding is phone-line specific. If a call reaches you on a line where call forwarding is not enabled,
• Your system administrator can set up other call forward options that:
Call Park
Call Park allows you to park (temporarily store) a call you receive on your phone, which you can then retrieve
from another phone (for example, a phone at a co-worker's desk or in a conference room).
There are two ways you can park a call:
1 Park—Allows you to park an active call that you answered on your phone, and retrieve it using another
phone in the Cisco Unified Communications Manager Express system.
2 Directed Call Park—Allows you to park and retrieve an active call in two different ways:
a Assisted Directed Call Park—Allows you to park an active call by pressing a line button, which your
b Manual Directed Call Park—Allows you to park an active call by transferring it to a Directed Call
Your system administrator sets up either the Directed Call Park or Park feature on your phone, but not both.

Park and Retrieve a Call Using Call Park

Call park allows you to place a call on hold at a designated parking slot from which the call can be retrieved
by anyone on the system.
Contact your system administrator for your call park slot number.
Note
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for
Cisco Unified Communications Manager Express Version 9.0 (SIP)
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an access code or the area code, if necessary.
the call will ring as usual.
◦ Allow calls placed from the call forward target number to your phone to ring through, rather than
be forwarded.
◦ Prevent you from creating a call forward loop or exceeding the maximum number of links in a call
forwarding chain.
system administrator sets up as a speed dial line.
With this type of directed call, you can monitor the status of the line (in-use, idle, or in Do Not Disturb
state) using Line Status indicators.
number, which your system administrator sets up.
You retrieve the call at another phone by dialing a park retrieval prefix number (provided by your
system administrator), then dialing the Directed Call number you used to park the call.
Operating Your Phone
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