Cisco SPA501G Quick Start Manual page 2

# Phone Feature Description
9 Setup button Press to access a menu to configure features and
preferences (such as your directory and speed
dials), access your call history, and set up
functions (such as call forwarding).
For the Cisco SPA501G, accesses the Interactive
Voice Response menu, which allows you to
perform tasks like getting the IP address of the
phone. See the User Guide documents on
Cisco.com for more information. The Where to Go
From Here section contains links to the
documentation area on Cisco.com.
10 Mute button Press to mute or unmute the phone. When phone
is muted, the button glows red. A flashing mute
button indicates the network connection cannot
be found.
11 Volume button Press + to increase the volume and - to lower the
volume of the handset, headset, speaker (when
the handset is off the phone, or ringer volume
(when the handset is on the phone).
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# Phone Feature Description
12 Headset button Push to turn the headset on or off. When the
headset is on, the button glows green.
13 Speaker button Push to turn the speaker on or off. When the
speaker is on, the button glows green.
14 Keypad Use to dial phone numbers, enter letters, and
choose menu items.
Softkey Buttons
The softkey buttons and labels on your phone display vary depending on your
phone model and the phone system setup. (Softkey buttons are not available
on the Cisco SPA501G.) Press the right arrow on the navigation button to view
additional softkey buttons. Below is a partial listing of softkey buttons that may
be available on your phone.
Button Function
<< or >> Move left or right through an entry without deleting
characters.
add Add an entry.
bXfer Performs a blind call transfer (transferring a call without
speaking to the party to whom you are transferring the call.)
cancel Cancels any changes you have made (press before ok or
save).
cfwd/CFwdAll Forwards all calls coming to your phone to a specified
number.
clear Clears the call history.
conf/Confrn Initiates a conference call.
confLx Conferences active lines on the phone together.
delChr Deletes the last number or letter.
delete Deletes an entire item (for example, a number from the Call
History list).
dial Dials a number.
dir Provides access to phone directories.
dnd/DnD Do Not Disturb; prevents incoming calls from ringing your
phone.
-dnd Clears Do Not Disturb.
edit Opens an item so that you can edit numbers or letters, or
enable or disable a feature.
Exit Closes a menu.
Button Function
grPick/GPickUp Allows you to answer a call ringing on an extension by
discovering the number of the ringing extension.
lcr Returns the last missed call by dialing the number that
called you.
miss Shows the Missed Calls list.
more Displays other softkey buttons that are available.
NewCall Press to start a new call.
Option Press this button to display options. To choose the
displayed option, press OK.
park Puts a call on hold at a designated "park" number. The call is
parked on the line until you unpark it or the caller
disconnects. Must be configured by your phone system
administrator.
pickup Allows you to answer a call ringing on another extension by
entering the extension number.
redial Displays a list of recently dialed numbers.
resume Resumes a call that is on hold.
save Saves your changes.
select Selects the highlighted item on the LCD screen.
unpark Resumes a parked call.
xfer/Trnsfer Performs a call transfer.
xferLx Transfers an active line on the phone to a called number.
y/n Enters a submenu and when pressed, toggles between Yes
or No to enable or disable an option.
Using Your IP Phone
3
Placing or Answering Calls
To place or answer a call, you can pick up the handset, press the Speaker or
Headset button, or press a line button (on some phones).
Putting a Call on Hold
To put a call on hold, press the Hold button. The caller hears a series of three
rapid beeps or music while on hold.
To resume the call, press the flashing red line button for the call. For the Cisco
SPA502G, press the resume softkey.
Ending a Call
If you are using the handset, hang up or press the EndCall softkey (on some
phones). If you are using the speakerphone, press the Speaker button. If you
are using the headset, either press the Headset button (wired) or replace the
handset (wireless).
Adjusting Volume and Muting
To adjust the volume of the handset or speaker, lift the handset or press the
speaker button. Press + on the Volume button to increase the volume, or press
- to decrease the volume. Press Save.
To adjust the ringer volume, press the Volume button when the handset is on
the phone and the speaker button is off. Press Save.
To mute the phone microphone, speaker, or headset microphone, press the
Mute button on the phone. The button glows red. Press the Mute button again
to unmute.
Using Keypad Shortcuts
When using the phone menus, you can use the keypad to enter the number
shown next to the menu or sub-menu item on the LCD screen. (Not applicable
to the Cisco SPA501G.) For example, to obtain your IP address on the Cisco
SPA504G, press the Setup button and dial 9.
The IP address is displayed on the Network screen.
N Menus and options vary depending on phone model.
OTE
Where to Go From Here
4
Support
Cisco Small Business www.cisco.com/go/smallbizsupport
Support Community
Cisco Small Business www.cisco.com/go/smallbizhelp
Support and Resources
Phone Support Contacts www.cisco.com/en/US/support/
tsd_cisco_small_business
_support_center_contacts.html
Cisco Small Business www.cisco.com/cisco/web/download/
Firmware Downloads index.html
Select a link to download firmware for Cisco
Small Business Products. No login is
required.
Downloads for all other Cisco Small Business
products, including Network Storage
Systems, are available in the Download area
on Cisco.com at www.cisco.com/go/
software.
Product Documentation
Cisco Small Business www.cisco.com/go/spa500phones
SPA500 Series IP Phones
Accessories (includes www.cisco.com/en/US/products/ps10499/
WBP54G and MB100) tsd_products_support_series_home.html
Cisco Small Business
Cisco Partner Central www.cisco.com/web/partners/sell/smb
for Small Business
(Partner Login Required)
Cisco Small Business www.cisco.com/smb
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