Helpful Hints - Problems/Solutions - Sanyo ST-21XS2S Owner's Manual

HELPFUL HINTS - Problems/Solutions

BEFORE REQUESTING SERVICE CHECK THE FOLLOWING CHART.
Problem:
TV turns off
automatically.
No picture or
poor picture
Poor color or no
color
Blue screen with
AV1 / AV1(DVD /
AV2 displayed.
Black screen
with and
Channel number
displayed.
No sound or
poor sound.
No Cable
channels above
number 13.
No UHF
channels,
VHF OK.
Cannot select
or scan some
channels.
Remote Control
will not work.
Cabinet makes
popping sound.
Colour Spot On
The CRT
Check these Conditions:
TV will automatically switch off.
(See pages 10, 19 and 20.)
Power surge protection feature.
Check antenna connections.
May be station trouble.
Possible interference from
household appliance.
Brightness or Contrast misadjusted
Check if program is in color.
Check antenna connections.
May be station trouble.
Color or Tint misadjusted.
Check A/V connections.
Check external equipment.
Check to see if channel is set
as the Private Position.
May be station trouble.
MUTE may be on.
Check A/V connections.
Cable channel Indicator
should appear next to
channel number.
Cable channel Indicator
should not appear next to
channel number.
Channel may be removed
from memory.
Check antenna connections.
Check batteries.
Check if TV set is plugged in.
This is a normal condition during warm-up and cool down of
the plastic cabinet parts.
Keep away your TV set from magnetic source, then turn-off your
TV set and disconnect TV's power cord from AC outlet, keep this
condition about more than 60 minutes and turn-on again your TV
set if time is reach. If colour spot is not disappear after this solution
have done, please contact your local dealer.
Try these solutions:
Press POWER key.
Turn off the TV with the
MAIN POWER switch momentarily.
Adjust antenna.
Try a different channel.
Press IMAGE key to select
NATURAL
(See page 18.)
Try a different channel.
Adjust antenna.
Press IMAGE key to select
NATURAL
(See page 18.)
Press TV/AV key.
Switch on external equipment.
See Setting of the Private
Position (See pages 21-22.)
Try a different channel.
Press MUTE key.
Press VOLUME + key.
Select
C
reset channel search.
(See page 14.)
C Select
and reset channel search.
(See page 14.)
Skip channel to memory
manually. (See page 15.)
Replace batteries.
Aim remote towards front
of TV.
picture mode.
picture mode.
CABLE signal and
VHF/UHF signal
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