Helpful Hints (Problems/Solutions) - Sanyo DS20425 Owner's Manual

HELPFUL HINTS (Problems/Solutions)

Because of the Quality we build into our product, very few problems are actual TV defects. Most problems only involve
simple hookup or setup changes that can be solved by the customer. Please check the chart below and try the solutions listed
for your problem. If the problem still persists, before returning your TV, please visit our website at www.sanyoctv.com or
call us toll free at 1.800.877.5032. We can Help!
Problem: Check these Conditions:
TV turns off G Check signal (Cable/Ant.) connection.
automatically. Power surge protection feature.
G
No picture, poor G Check antenna connections.
picture, or wavy May be station trouble.
G
lines in picture. Brightness or Contrast misadjusted.
G
G Possible interference from household
appliance.
No sound, poor May be station trouble.
G
sound. No sound G MUTE function may be on.
on some channels. Check Audio / Video connections.
G
Black box on G Caption Text Mode without display
information.
screen.
No Cable chan- G Cable Channel Indicator C should appear next
to channel number.
nels above
number 13.
No Captioning. G Check if station is broadcasting a Closed-
Caption signal.
Poor color or Check if program is in color.
G
no color.
G Check antenna connections.
Color or Tint misadjusted.
G
May be station trouble.
G
Blue Screen with G Check Audio /Video connections.
Video1, Video2, or G Check external equipment.
Check external equipment setting.
G
Component2
G check DVD setting.
displayed.
No TV Stereo or G Check if station is broadcasting a true MTS
stereo signal or a SAP signal.
SAP sound.
Cannot select or Channel may be removed from memory.
G
scan some Check antenna connections.
G
channels. G V-Guide is set to block programming.
Remote Control G Check batteries.
will not work TV. Check if TV is plugged in.
G
Menu System May be a different language is selected.
G
words seem
misspelled.
Cabinet makes This is a normal condition during warm-up and
G
popping sound. cool down of the plastic cabinet parts.
Need help?
Visit our Web site at
Try these Solutions:
G Press POWER key.
The sleep timer may have been set.
G
G Unplug TV momentarily.
G Adjust antenna.
Try a different channel.
G
Select AUTO from Picture/Sound
G
on-screen menu or press RESET key.
Turn off Mixer, Drill, Blender, etc.
G
Try a different channel.
G
G Adjust Volume.
G Press RESET key twice.
Switch OFF Captions (see page 12).
G
G Select CABLE from Antenna on-screen menu;
then start CH. (channel) Search using the menu.
G Press CAPTION key to select Captioning.
Try a different channel.
G
Adjust antenna.
G
Press RESET key to restart channel search.
G
G Press INPUT key.
G Switch on external equipment.
Set external equipment output connections to
G
match input connections.
G Select STEREO or SAP from Audio on-screen
menu.
Select CH. SCAN MEMORY and manually add
G
channels or start CH. (channel) search.
Set V-GUIDE to OFF or press RESET key to clear
G
all setting.
G Replace batteries.
Aim remote control at front of TV.
G
Reselect menu language choice using the on-
G
screen menu.
www.sanyoctv.com
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6 ~ 9
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6 ~ 8
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13 ~ 14
9 ~ 10
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1-800-877-5032
or Call
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