Warranty - Ducane 04 Series Owner's Manual

STANDARD LIMITED LIFETIME AND LIMITED WARRANTIES
Ducane Gas Grills, Inc. "Ducane" warrants to the original purchaser of a Ducane gas
grill to be free of factory defects and workmanship when subject to normal domestic
use and service.
LIMITED LIFETIME WARRANTY
Limited Lifetime Warranty: All stainless steel components and aluminum castings to original owner.
5-Year Warranty: On all other parts of the grill including the ignitor and rotis motor.
CONDITIONS OF LIMITED LIFETIME EXTENDED WARRANTY OR THE FIVE (5) YEAR LIMITED WARRANTIES
During the term of the limited lifetime extended warranty or the five (5) year limited warranties, Ducane's obligation shall
be limited to furnishing a replacement for covered, failed components, F.O.B. point of shipment. Except as provided in the
CONDITIONS OF WARRANTIES paragraph, repair or replacement of parts in the manner and for the period of time
stipulated hereunder shall constitute the fulfillment of all direct and derivative liabilities from Ducane to you.
The warranty coverage begins on the original date of purchase and proof of date and ownership is required to validate the
warranty. Repair or replacement of Ducane Gas Grill parts does not extend the limited warranty beyond the five (5) years
from date of purchase or begin a new limited warranty period.
The pouring of liquids on your grill flame will void this warranty.
Ducane endeavors to take every reasonable precaution to utilize materials that retard rust by using high temperature paint
where advisable. Even with these safeguards, various substances or conditions beyond Ducane's control can compromise
the protective coatings. Excessively high temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn
pesticides and salt are some of the substances that can affect metal coatings. For these reasons, the limited warranties DO
NOT COVER RUST, unless there is a loss of structural integrity on the grill component. The warranties are based on normal
domestic use and service of the grill and both limited warranty coverages do not apply for a grill which is used for
commercial or association (multiple user) purposes.
EXCEPTIONS TO LIMITED LIFETIME WARRANTY OR FIVE (5) YEAR LIMITED WARRANTIES
Neither warranty SHALL APPLY nor will Ducane assume responsibility for damages that might result from: 1) Failure to
follow Ducane's instructions or local codes, 2) Your grill having been tampered with or altered in any way, except as
directed by Ducane, 3) Misuse, abuse, neglect, lack of proper maintenance or accident (in Ducane's judgment). TO THE
EXTENT BY LAW, ALL STATUTORY, EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL NOT EXTEND BEYOND THE
DURATION OF THE WARRANTY; LIABILITY FOR INCIDENTAL SPECIAL AND CONSEQUENTIAL DAMAGES IS
EXCLUDED. Some states do not allow limitations on how long an implied warranty lasts, or for the exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Ducane shall not be liable for any default or delay in the performance under the limited lifetime warranty or the five
(5) year limited warranties caused by any contingency beyond Ducane's control, including without limitation, war,
government restrictions or restraints, strikes, fire, flood, or reduced supply of raw materials.
The limited lifetime warranty or the five (5) year limited lifetime extended warranties are in lieu of all other warranties
express or implied, at law or otherwise, and Ducane does not authorize any person or representative to assume for Ducane
any obligation or liability in connection with the sale of the gas grill. This means that no warranties, either expressed or
implied, are extended to persons who purchase the product from any one other than Ducane or any authorized Ducane
Distributor. Ducane seeks to comply with all provisions of the Magnuson-Mass Warranty Federal Trade Commission
Improvement Act, 15 U.S.C. 2301.
PROCEDURES FOR WARRANTY SERVICE (FOR A LIST OF DEALERS VISIT WWW.DUCANE.COM)
Call 1-800-308-3360 or your retailer for repair or replacement of your "in warranty" parts.
Be prepared to furnish the following information:
Proof of purchaser's name, model and serial number of the grill and date of purchase.
An accurate description of the problem.
YOUR FAILURE TO COMPLETE AND RETURN THE LIMITED WARRANTY REGISTRATION CARD MAY MAKE IT
DIFFICULT, IF NOT IMPOSSIBLE, FOR DUCANE TO GIVE YOU DIRECT NOTICE IF THE NEED ARISES.
THE WARRANTIES HEREIN GIVE YOU ALL OF YOUR SPECIFIC LEGAL RIGHTS. HOWEVER, YOU MAY ALSO HAVE
Retain your original bill of sale and this warranty certificate as proof of purchase of your grill.
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OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
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