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Hatco GLO-RAY GR Installation & Operating Manual: Important Safety Information

Glo-ray gr, grh, gra, grah, gral, grahl, grn, grnh series infrared strip heaters.
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IMPORTANT! Read the following important safety information to avoid personal injury
or death, and to avoid damage to the equipment or property.
Only light bulbs which meet or exceed NSF
standards, specifically designed for food
holding areas may be used. Breakage of light
bulbs not specially coated could result in
personal injury and/or food contamination.
Units equipped with a cord and plug supplied
by Hatco must be plugged into a properly
grounded electrical outlet of the correct
voltage, size and plug configuration. If the
plug and receptacle do not match, contact a
qualified electrician to determine the proper
voltage and size and install the proper
electrical outlet.
For safe and proper operation, the unit must
be located the correct distance from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur. Refer to specific
installation and mounting information in this
manual for proper clearances.
To prevent any injury or damage to the unit
do not store or use gasoline or other
flammable vapors or liquids in the vicinity of
this or any other appliance.
The unit is not waterproof. DO NOT submerge
in water. Do not operate if it has been
submerged in water.
To prevent combustion or damage to
materials do not install standard wattage strip
heater (GR, GRA, GRN, GRAL Series) less
than 10" (254 mm) above a non-metallic
surface. Do not install high wattage strip
heater (GRH, GRAH, GRNH, GRAHL Series)
less than 13-1/2" (343 mm) above a non-
metallic surface. Do not install dual strip
GRAHL-XXD Series) above non-metallic
surface. Install all non-dual strip heaters so
there is a minimum distance of 3" (76 mm)
from a non-metallic wall or adjacent surface.
To avoid any injury or damage to the unit
when using chains for installation, the chains
must have sufficient strength and be
securely fastened, or the unit could become
loose or fall. Do not place anything on top of
warmers supported by chains.


To avoid any injury or damage all electrical
connections must be in accordance with
applicable codes. Connections should be
made by a qualified, licensed electrician.
To avoid any injury or damage to the strip
heater turn the power OFF at the disconnect
switch/circuit breaker and allow to cool
before performing any maintenance.
If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at 800-
558-0607 or 414-671-6350; fax 800-690-2966
or International fax 414-671-3976.
This product has no "user" serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Replacement Parts when service is required.
Genuine Hatco Replacement Parts are
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.
Form No. GRM-0707


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