Placing A Call On Hold; Transferring Calls - NEC Xen User Manual

Analogue telephone
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MAKING CALLS (continued)...
TRUNK QUEUING
Upon receiving busy tone when all outside lines are busy:
Dial Trunk Queue set code 78
Replace handset
Note: When an outside line is available, your telephone will ring; lift handset and
place call (no need to dial Trunk Access code).

PLACING A CALL ON HOLD

EXCLUSIVE HOLD
With a call in progress:
Press Hookswitch
Note: Replacing the handset when a call is on hold will cause the held call to
immediately ring your station.
Note: Once a call is placed on hold, the telephone can be used to place
another internal or outside call, or access a feature (i.e. Call Pickup).
Replace handset to return to the original party.

TRANSFERRING CALLS

With a call in progress:
Press Hookswitch
Dial station number
Announce call (optional)
Replace handset
Note: If the called station is busy, replacing handset will initiate a camp-on. An
unanswered camp-on or ring transferred call will recall to your telephone
after a preprogrammed time interval.
Note: To return to the original party, press Hookswitch twice.
Note: To transfer a call directly to a personal voice mailbox, dial 7 after dialling
the station number.

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