Dialogic 2000 Series Installation And Configuration Note
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Dialogic 2000 Series Installation And Configuration Note

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®
Dialogic

2000 Media Gateway Series

Installation and Configuration Note
®
for Microsoft
Lync 2010
July 2011
05-2696-002
www.dialogic.com

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Summary of Contents for Dialogic 2000 Series

  • Page 1: Media Gateway Series

    ® Dialogic 2000 Media Gateway Series Installation and Configuration Note ® for Microsoft Lync 2010 July 2011 05-2696-002 www.dialogic.com...

  • Page 2: Copyright And Legal Notice

    It is possible that the use or implementation of any one of the concepts, applications, or ideas described in this document, in marketing collateral produced by or on web pages maintained by Dialogic may infringe one or more patents or other intellectual property rights owned by third parties.

  • Page 3: System Diagram

    2000 Media Gateway Series Installation and Configuration Note Scope ® This document is intended to detail a typical installation and configuration of Dialogic 2000 Media Gateway Series (DMG2000) when used to interface between a PBX or Central Office and ®...

  • Page 4: Initial Setup

    The T1 or E1 trunk must be configured for T1 (NI2, QSIG, 5ESS or DMS protocols) or E1 (Euro ISDN or QSIG protocols). If connecting to a PBX, refer to the Unified Messaging Integration Notes for guidance at: http://www.dialogic.com/support/helpweb/mg/iw1904.aspx For more information on PBX programming, refer to: http://www.dialogic.com/solutions/unified-communications/microsoft-pbx-interop-and-config- guides.aspx...
  • Page 5 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Configure the gateway to use the SIP VoIP protocol. • Set the Line Mode to T1 or E1. • Set the Protocol to match your trunk setting. • Connecting to Console Port...
  • Page 6 ® for Microsoft Lync 2010 PIMG> pwd Enter Password: IpodAdmin Admin level accepted. PIMG-admin> quickcfg LAN 1 IP Address[10.12.13.74] : (Enter new IP Address that matches gateway IP address entered in Mediation server) LAN 1 Subnet Mask[255.255.255.0] : (Enter new Subnet Mask) LAN 1 Default Network Gateway Address[10.2.2.5] : (Enter new Default Network Gateway Address)
  • Page 7 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Final Web Configuration Once the initial configuration is complete and the DMG2000 has been reset, it is necessary to log into the web interface by browsing to the IP address of the DMG2000 using “admin” as the user and using the gateway password (“IpodAdmin”...
  • Page 8 ® for Microsoft Lync 2010 Setting Line Encoding, Framing, and ISDN Protocol Navigate to the TDM > T1/E1 page. Set ISDN Network or Terminal side. Set T1/E1 Line Encoding and Framing.
  • Page 9 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Setting PCM Coding for TDM Navigate to the TDM > General page. aLaw – E1 uLaw – T1...
  • Page 10 ® for Microsoft Lync 2010 Setting VoIP Parameters Navigate to the VoIP > General page and the following VoIP parameters will need to be set: Gateway’s FQDN DNS server IP addresses TCP or TLS Listen ports DNS monitoring if DNS load balancing is being used Enter the FQDN assigned to the gateway.
  • Page 11 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Setting Network Groups Navigate to the VoIP > Network Groups page. On the Network Groups page you will be configuring the outbound transport, voice codec, packet size and whether you want RTP or SRTP. It is possible to set up multiple different network groups with different characteristics for different IP endpoints.
  • Page 12 ® for Microsoft Lync 2010 Select the transport for outbound calls from the gateway. If using SRTP then set SRTP Preference to SRTP_Only. Set MKI on Transmit Stream to...

  • Page 13: Configuring Media Settings

    ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Configuring Media Settings Navigate to the VoIP > Media page. On this page, you will be setting up Early Media, configuring fax for G.711 pass-through, setting the DTMF digit transmission to RFc2833 with the lowest latency possible. You will also be configuring the RTP port validation.
  • Page 14 ® for Microsoft Lync 2010 Configuring DSP Settings Navigate to the DSP Settings page. Enable Echo Cancellation with NLP and normal Aggressiveness. Configure the Jitter Buffer.
  • Page 15 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Turn AGC off in both Directions.
  • Page 16 ® for Microsoft Lync 2010 Configuring Route Table for E.164 support Configuring Calls to PSTN Network ® Microsoft Lync sends the phone number to the DMG2000 in E.164 format. It is necessary to convert this to a dialable number, which, in turn, can be sent to the central office or to your PBX.
  • Page 17 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note The “Local” rule is extracting seven (7) digits from the right side (relx(d,7) and pre- pending the trunk access code “9” to the number. If you are connected directly to the phone company, you will want to change this rule just to extract the seven (7) digits.
  • Page 18 ® for Microsoft Lync 2010 Europe (DMG2000 Lync Config a-law.ini) ® Phone number Microsoft Lync sent phone Phone number sent to CO or type number National +44123456789 0123456789 International +49123456789 0049123456789 Changing “National” dial plan to match your country • In this example, and in the applicable attached sample “.ini”...
  • Page 19 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Remove the country Set the Local Country code and replace with code. “09”.
  • Page 20 ® for Microsoft Lync 2010 ® Configuring Calls from TDM to Microsoft Lync Server Directing PSTN / PBX Calls to Mediation Server It is necessary to direct all incoming calls from the TDM (PSTN) side to the • mediation server. This is done in the Routing Table tab of the web interface. Select the Inbound TDM Call Routing tab and enter the IP-address or FQDN of the Mediation server or pool of servers in the URI field.
  • Page 21 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Setting Up Route from TDM to IP Now you will need to select the “Inbound TDM Rules” to create a route for the • incoming TDM calls to the VoIP endpoint: Select the “Inbound TDM Rules”...
  • Page 22 ® for Microsoft Lync 2010 Name of VoIP group Set Outbound containing Mediation Destination to be VoIP. server address.
  • Page 23 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Converting the Called Party to E.164 format It is not necessary to convert the Called Party number to E.164 before it is sent • ® ® to Microsoft Lync as the existing normalization rules in Microsoft...
  • Page 24 ® for Microsoft Lync 2010 Calling Party number Called Party number Once you have determined the format of the calling number for your • environment and matched it to the rule in the above table, you will need to enter the rule into the DMG2000 gateway. This is done by selecting the Inbound TDM Rules radio button on the Routing Table web page and modifying the “Outbound Routes”...
  • Page 25 ® Dialogic 2000 Media Gateway Series Installation and Configuration Note Enter Calling Party Manipulation.

  • Page 26: Troubleshooting

    ® for Microsoft Lync 2010 Troubleshooting Debugging Tools Ethereal/Wireshark – Used to view and analyze the network captures provided by the • DMG2000 diagnostic firmware. Adobe Audition – Used to review and analyze the audio extracted from the network • captures in order to troubleshoot any audio-related issues.
  • Page 27 NOTE: Turning on all traces is not recommended. Doing so floods the debug stream with significant amounts of information that can cause delays in determining the root cause of a problem. ® Additional information regarding the Dialogic 2000 Media Gateway Series (DMG2000) can be found at the following link: http://www.dialogic.com/support/helpweb/mg/default.aspx...

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