Brookstone iConvert User Manual page 35

fReqUenTlY askeD qUesTIons
Q . Why does the Scan function not work?
• A . #1 Make sure the scanner guide is adjusted properly to allow you to insert
your photo .
• A . #2 Gently push the photo until it is grasped and pulled through the scanner
and into the Photo Feed Slot .
Q . Date/Time settings are lost .
A . The set Date/Time can be maintained for approx . 2 days (48 hours) after the unit
is switched off because battery backup is not supported .
Q . Why does the print function not work?
A . Ensure the printer connected supports PicBridge
Q . Unable to detect the main unit while connecting to mini USB .
• A . #1 You cannot connect the main unit to the USB 2 . 0 host and mini USB port
at the same time, or it will cause the unit work improperly . If this happens,
restart the unit .
• A . #2 Make sure you stop Photo Slideshow, Music, Video Playback or Scan
before connecting the photo frame to a PC .
Q . Why is my photo scanning in crooked?
A . Some photo paper is thinner than others and may slide or shift . Using the
Protective Sleeve will help keep photo steady while scanning .
Q . My scanned photos show a wide border around the edge .
A . Try reducing the light in the room where you are using the scanner, or move to a
darker location .
(contInued)
standard .
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