Frequently Asked Questions - Brookstone iConvert User Manual

fReqUenTlY askeD qUesTIons

Q . Why is the clock not keeping the time?
A . The clock will only maintain the correct time and date when powered on .
Q . How far away can I use the remote control?
A . Around 10 feet within an angle of 30 degrees at both left and right .
Q . My remote control doesn't work .
A . You may need to change the battery . Replace with a new lithium 3V-model
number CR2025 .
Q . Why can't I display some of my photos?
A . Some photo/image file formats are not supported . Please refer to the
specifications .
Q . Why can't I play some of my music tracks?
A . Some music file formats are not supported . Please refer to Specifications .
Q . Why can't I play some of my video clips?
A . Some video file formats are not supported . Please refer to Specifications .
Q . Can I delete photos from external memory cards or flash drives?
A . Yes, refer to the Photo Settings section of this document .
Q . Can I delete photos from internal memory?
A . Yes, refer to the Photo Settings section of this document .
Q . Why can't I use my Windows
onto the photo frame?
A . The appropriate USB drivers are not supplied for this product
and are NOT native to these operating systems
33
98 or Windows
® ®
ME to copy content