Lexmark XC2100 Series User Manual page 277

Troubleshooting
Action
Step 2
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do paper jams still occur frequently?
Step 3
a
Review the tips on avoiding jams. For more information, see "Avoiding
jams" on page 243.
b
Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Paper jam message remains after jam is cleared
Action
Check the entire paper path for jammed paper.
a
Remove any jammed paper.
b
From the printer control panel, touch Continue to clear the message.
Does the paper jam message remain?
Yes No
Go to step 3. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
Contact customer The problem is solved.
support.
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