Mitel 6510 User Manual
Mitel 6510 User Manual

Mitel 6510 User Manual

Unified messaging telephone
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TELEPHONE USER GUIDE
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Summary of Contents for Mitel 6510

  • Page 1 TELEPHONE USER GUIDE Draft...
  • Page 2 NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries.
  • Page 3: Table Of Contents

    Message Menu 21 CHAPTER 3 Message Menu Options 22 Answering a Message 23 Discarding a Message 24 Forwarding a Message 24 Forwarding a Message with a Comment 24 Forwarding a Message without a Comment 25 6510 UM Telephone User Guide...
  • Page 4 Table of Contents User Options Menu 27 CHAPTER 4 User Options Menu 28 Changing a Greeting 28 Changing a Distribution List 30 Changing Your Name 31 Changing Your Passcode 31 6510 UM Telephone User Guide...
  • Page 5: About This Guide

    About This Guide In This Chapter . . . Document Overview on page 6 Intended Audience on page 6 Conventions on page 6 Contacting Mitel Networks on page 7 6510 UM Telephone User Guide...
  • Page 6: Document Overview

    Note: The information in this document is draft content only. All content will be updated in the next release of this document. Intended Audience This guide is intended for anyone responsible for using the 6510 Unified Messaging software on the telephone. Conventions...
  • Page 7: Contacting Mitel Networks

    About This Guide Contacting Mitel Networks Contact us by mail at: Mitel Networks Corporation 350 Legget Drive Ottawa, ON K2K 2W7 Contact us by phone: Tel: 613-592-2122 Fax: 613-592-4784 Contact us on the Web: www.mitel.com 6510 UM Telephone User Guide...
  • Page 8 About This Guide 6510 UM Telephone User Guide...
  • Page 9: Introduction

    Introduction In This Chapter . . . Overview on page 10 Summary of Features on page 10 6510 UM Telephone User Guide...
  • Page 10: Overview

    Think of it as your own personal receptionist. Depending on the configuration of your system, the 6510 UM can take your calls when you do not want to be disturbed, record messages from callers when you are unavailable, and screen your calls.
  • Page 11: Accessing Your Mailbox

    Accessing Your Mailbox CHAPTER 1 In This Chapter . . Overview on page 12 Before You Begin on page 12 Using the Tutorial on page 12 Accessing Your Mailbox on page 13 6510 UM Telephone User Guide...
  • Page 12: Overview

    Accessing Your Mailbox Overview All 6510 UM features are available by using a telephone keypad. If you are already familiar with the 6510 UM system, you can skip the voice prompts. Before You Begin Before you can use the 6510 UM system, you need to obtain the following information from your Supervisor: •...
  • Page 13: Accessing Your Mailbox

    To access your mailbox: 1. Dial the 6510 UM system. To access 6510 UM as a user, call it just as you would call anyone else in your company with a telephone extension number. Your Supervisor can tell you the extension number for 6510 UM.
  • Page 14 7. 6510 UM places you in the Main Menu, and tells you the number of Unread and Read messages that you have in your mailbox. 6510 UM Telephone User Guide...
  • Page 15: Main Menu

    Main Menu CHAPTER 2 In This Chapter… Main Menu Options on page 16 Making a Message on page 17 Listening to Unread Messages on page 18 Listening to Read Messages on page 19 6510 UM Telephone User Guide...
  • Page 16: Main Menu Options

    Options Menu. From this menu, you can record personal greetings, define distribution lists, and set a new password. Return to the Automated Attendant Returns you to the automated attendant. Dial an extension Allows you to dial an extension number. 6510 UM Telephone User Guide...
  • Page 17: Making A Message

    Send to menu 6 (M) Message Addressing Options 7 (R) Review Message 9 (X) Send Message 5. Press 9 (letter X on the keypad) to send the message. The system confirms that the message has been sent. 6510 UM Telephone User Guide...
  • Page 18: Listening To Unread Messages

    Note : The filter feature can be configured in the Customize Mailbox section of the 6510 UM Administrator, allowing you to specify what type of messages are available for listening (e-mail, fax or voice message). Information on specifying this feature can be found in Appendix E of the 6510 Unified Messaging Server Configuration Guide.
  • Page 19: Listening To Read Messages

    Keep the current message 6 (M) Make a new message 7 (P) Play the current message again 9 (X) Return to main menu Note : The filter must be activated in your mailbox by the system administrator. 6510 UM Telephone User Guide...
  • Page 20 Main Menu 6510 UM Telephone User Guide...
  • Page 21: Message Menu

    Message Menu CHAPTER 3 In This Chapter… Message Menu Options on page 22 Answering a Message on page 23 Discarding a Message on page 24 Forwarding a Message on page 24 6510 UM Telephone User Guide...
  • Page 22: Message Menu Options

    6 (M) Make a new message Allows you to send a new message 7 (P) Play the current message Replays the message again 9 (X) Return to the main menu Returns you to the main menu 6510 UM Telephone User Guide...
  • Page 23: Answering A Message

    Message Menu Answering a Message You can reply to a message that was sent to your mailbox by a user on the 6510 UM system. Note: You cannot reply to a message from an outside caller. To answer a message: 1.
  • Page 24: Discarding A Message

    Note: To forward to a distribution list, press * followed by your list number. 3. Press 1 to forward the message with a comment. 4. Record the comment, and then press #. The system prompts you with the following options: 6510 UM Telephone User Guide...
  • Page 25: Forwarding A Message Without A Comment

    2. Enter the destination number. The system speaks the recipient’s name if it has been recorded. Otherwise, it speaks the extension number. Note: To forward to a distribution list, press * followed by your list number. 6510 UM Telephone User Guide...
  • Page 26 4. Enter the destination number of the next recipient and then press 9 (letter X on the keypad) to send. If you do not forward to another extension or if you are finished, press # to bring you back to the original message. 6510 UM Telephone User Guide...
  • Page 27 CHAPTER 4 In This Chapter… User Options Menu on page 28 Changing a Greeting on page 28 Changing a Distribution List on page 30 Changing Your Name on page 31 Changing Your Passcode on page 31 6510 UM Telephone User Guide...
  • Page 28: User Options Menu

    Function 2 (C) Change your conditional personal greetings 3 (E) Enable your primary or conditional greetings 8 (T) Change your primary personal greetings 9 (X) Return to main menu 6510 UM Telephone User Guide...
  • Page 29 2. Follow the voice prompts to enable either your primary or one of your conditional greetings. To change your primary personal greetings: 1. Press 8 (letter T on the keypad) to re-record your primary personal greetings. 2. Follow the voice prompts to re-record a selected personal greeting. 6510 UM Telephone User Guide...
  • Page 30: Changing A Distribution List

    6. Press 7 (letter R on the keypad) to play back the list of members for this distribution list. 7. Press 9 (letter X on the keypad) to return to the main menu. 6510 UM Telephone User Guide...
  • Page 31: Changing Your Name

    2. Enter the new passcode and then press #. 3. Re-enter the new passcode for confirmation, and then press #. The system will notify you that the new passcode will be active the next time you log in over the telephone. 6510 UM Telephone User Guide...
  • Page 32 Mailbox Options Menu 6510 UM Telephone User Guide...

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