Mitel 6510 User Manual
Mitel 6510 User Manual

Mitel 6510 User Manual

Unified messaging telephone
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TELEPHONE USER GUIDE

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Summary of Contents for Mitel 6510

  • Page 1 TELEPHONE USER GUIDE...
  • Page 2 Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
  • Page 3: Table Of Contents

    Making a Message 22 Message Menu 25 CHAPTER 3 Message Menu Options 26 Answering a Message 28 Forwarding a Message 29 Forwarding a Message with a Comment 29 Forwarding a Message without a Comment 31 6510 UM Telephone User Guide...
  • Page 4 CHAPTER 4 User Options Menu 34 Changing a Greeting 35 Recording Your Name 38 Changing Your Passcode 38 Creating a Distribution List 39 Modifying a Distribution List 40 Fax Delivery Options 41 Additional Mailbox Options 41 6510 UM Telephone User Guide...
  • Page 5: About This Guide

    About This Guide In This Chapter . . . Document Overview on page 6 Intended Audience on page 6 Conventions on page 6 Contacting Mitel Networks on page 7 6510 UM Telephone User Guide...
  • Page 6: Document Overview

    This guide provides detailed instructions on using the Mitel Networks™ 6510 Unified Messaging (UM) software on your telephone. Intended Audience This guide is intended for anyone using the 6510 Unified Messaging software over the telephone. Note: This document covers the default 6510 UM system telephone...
  • Page 7: Contacting Mitel Networks

    About This Guide Contacting Mitel Networks Contact us by mail at: Mitel Networks Corporation 350 Legget Drive Ottawa, ON K2K 2W7 Contact us by phone: Tel: 613-592-2122 Fax: 613-592-4784 Contact us on the Web: www.mitel.com 6510 UM Telephone User Guide...
  • Page 8 About This Guide 6510 UM Telephone User Guide...
  • Page 9: Introduction

    Introduction In This Chapter . . . Overview on page 10 Summary of Features on page 10 6510 UM Telephone User Guide...
  • Page 10: Overview

    Think of it as your own personal receptionist. Depending on the configuration of your system, the 6510 UM can take your calls when you do not want to be disturbed, record messages from callers when you are unavailable, and screen your calls.
  • Page 11: Chapter 1 Accessing A Mailbox

    Accessing a Mailbox CHAPTER 1 In This Chapter . . Overview on page 12 Before You Begin on page 12 Using the Tutorial on page 12 Accessing Your Mailbox on page 13 6510 UM Telephone User Guide...
  • Page 12: Overview

    Overview Many of the 6510 UM features are available by using a telephone keypad. If you are already familiar with the 6510 UM system, you can barge through the voice prompts. Before You Begin Before you can use the 6510 UM system, you need to obtain the following...
  • Page 13: Accessing Your Mailbox

    1. Dial the 6510 UM system. To access the 6510 UM system as a user, call it just as you would call anyone else in your company with a telephone extension number. Your System Administrator will provide you with the extension number for the system.
  • Page 14 6. The 6510 UM system places you in the Main Menu, and tells you the number of Unread (new) and Read (saved) messages that you have in your mailbox.
  • Page 15: Chapter 2 Main Menu

    Main Menu CHAPTER 2 In This Chapter… Main Menu Options on page 16 Listening to Unread Messages on page 18 Listening to Read Messages on page 20 Making a Message on page 22 6510 UM Telephone User Guide...
  • Page 16: Main Menu Options

    You must first log in to the system before you are able to reach the Main Menu. Note: This document covers the default 6510 UM system telephone The Main Menu allows you to hear how many Unread (new) and Read (saved) messages you have in your mailbox.
  • Page 17 Listen to Deleted Messages Return to the Automated Attendant Dial an extension X (9) Exit the System 6510 UM Telephone User Guide Function This option sends you to the Message Menu and allows you to play your Unread and Read mes- sages.
  • Page 18: Listening To Unread Messages

    You can listen to all Unread (new) messages in your Inbox. To listen to unread messages: Note: You are prompted to press 1 or 2 only if there are both unread 6510 UM Telephone User Guide Main Menu 1. In the Main Menu, press P (number 7 on the keypad).
  • Page 19 Main Menu Note: There are also options for which you are not prompted. These are as follows: Function Play message timestamp and envelope information Skip message and mark as unread Activate control keys 6510 UM Telephone User Guide...
  • Page 20: Listening To Read Messages

    You can listen to all Read (saved) messages in your Inbox. To listen to read messages: Note: You are prompted to press 1 or 2 only if there are both unread 6510 UM Telephone User Guide Main Menu 1. In the Main Menu, press P (number 7 on the keypad).
  • Page 21 Main Menu Note: There are also options for which you are not prompted. These are as follows: Function Play message timestamp and envelope information Skip message and mark as unread Activate control keys 6510 UM Telephone User Guide...
  • Page 22: Making A Message

    To send a message: Note: You may also dial-by-name if you do not know the mailbox 6510 UM Telephone User Guide Main Menu 1. In the Main Menu, press M (number 6 on the keypad). The system prompts you to enter the recipient’s mailbox number.
  • Page 23 11.If you would like to create another message, enter the next recipient mailbox number when prompted and repeat this procedure to create the new message. 12.Once you have finished recording all the messages, press # to exit from the system. 6510 UM Telephone User Guide...
  • Page 24 Main Menu 6510 UM Telephone User Guide...
  • Page 25: Chapter 3 Message Menu

    Message Menu CHAPTER 3 In This Chapter… Message Menu Options on page 26 Answering a Message on page 28 Forwarding a Message on page 29 6510 UM Telephone User Guide...
  • Page 26: Message Menu Options

    G (4) K (5) D (3) M (6) X (9) Note 1: There are also options for which you are not prompted. 6510 UM Telephone User Guide Message Menu Function Details Replay the current message Plays the current message again...
  • Page 27 Play message faster Play message softer Rewind message (5 seconds) Fast Forward (5 seconds) Note 3: The options for playing the message louder or softer are PBX dependent and may not be available on all systems. 6510 UM Telephone User Guide...
  • Page 28: Answering A Message

    Answering a Message You can reply to a message that was sent to your mailbox by a user on the 6510 UM system. Note: You cannot reply to a voice message from an outside caller. To answer a message: 6510 UM Telephone User Guide Message Menu 1.
  • Page 29: Forwarding A Message

    AMIS Network Site: Enter the remote destination mailbox, and then *, followed by the AMIS/VPIM site number. The system speaks the destination information and prompts you to confirm the information. Note: To exit message forwarding and return to the message, press the # key. 6510 UM Telephone User Guide...
  • Page 30 10. Once you have forwarded the message to all desired recipients, 6510 UM Telephone User Guide Message Menu 3. Press 1 to forward the message with a comment. 4. Record the comment, and then press #. The system prompts you...
  • Page 31: Forwarding A Message Without A Comment

    5. Once you have forwarded the message to all desired recipients, press # to return to the original message (Message Menu). 6510 UM Telephone User Guide...
  • Page 32 Message Menu 6510 UM Telephone User Guide...
  • Page 33: User Options Menu

    Recording Your Name on page 38 Changing Your Passcode on page 38 Creating a Distribution List on page 39 Modifying a Distribution List on page 40 Fax Delivery Options on page 41 Additional Mailbox Options on page 41 6510 UM Telephone User Guide...
  • Page 34: User Options Menu

    You will be presented with the following options: G (4) N (6) P (7) L (5) F (3) A (2) X (9) 6510 UM Telephone User Guide User Options Menu Function Details Greeting Options Allows you to record and change your greetings Record Name...
  • Page 35: Changing A Greeting

    Hint: You can "barge in" on message playback by pressing the number 2 keypad. This allows you to re-record your greeting before the system has finished playback. 3. Press X (letter 9 on the keypad) to return to the main menu. 6510 UM Telephone User Guide...
  • Page 36 Hint: You can "barge in" on message playback by pressing the To record an Optional Greeting: The 6510 UM system allows you to create additional greetings based on your needs. A total of 99 optional greetings may be recorded. Note: The system will automatically begin playing your greeting as it Hint: You can "barge in"...
  • Page 37 User Options Menu To record and change the Status Greetings: The 6510 UM system allows you to record several greetings based on your availability status. Your status can be enabled from the Client Manager desktop application. Refer to the Client Application User Guide for more information.
  • Page 38: Recording Your Name

    To record name prompt: Changing Your Passcode To set a new passcode: 6510 UM Telephone User Guide User Options Menu 1. In the User Options Menu, press N (number 6 on the keypad). 2. Press 2 to record your name prompt.
  • Page 39: Creating A Distribution List

    6. Enter the numbers or names of the users you wish to add to the distribution list. 7. When you have added all the distribution list members, press # to complete your list. 8. Press X (number 9 on the keypad) to exit to the main menu. 6510 UM Telephone User Guide...
  • Page 40: Modifying A Distribution List

    D (3) N (6) R (7) X (9) 6510 UM Telephone User Guide User Options Menu 1. In the Distribution List menu, press M (number 6 on the keypad). 2. Enter the distribution list number. The system will play back the distribution name that you previously recorded.
  • Page 41: Fax Delivery Options

    User Options Menu Fax Delivery Options With the 6510 UM system, you can send faxes directly into a user’s mailbox. The user can then access the fax through the telephone and print it to a fax machine. 1. In the User Options Menu, press F (number 3 on the keypad).
  • Page 42 S (7) X (9) Note: The System Administrator must have enabled the use of Call Setting the Wake-Up Call 6510 UM Telephone User Guide User Options Menu 1. To set your Notification Options, press N (number 6 on the keypad).
  • Page 43 ®,™ Trademark of Mitel Networks Corporation © Copyright 2004, Mitel Networks Corporation All rights reserved...

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