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Appendix – Troubleshooting and Specifications
Troubleshooting
Table 6
Troubleshooting Suggestions
Condition
CHARGE LED does not light when
handset is placed on Base Unit.
Conversation is interrupted frequently.
Echo during conversation.
No dial tone.
Cannot configure the handset.
Handset does not ring.
Tone noise.
Other.
60
Make sure the AC adapter is plugged into the Charger Unit
and wall outlet. If the AC adapter is plugged into a wall outlet
with a switch, make sure the switch is turned on.
Make sure the handset is properly seated in the Charger
Unit.
Make sure the Sealed Lead-acid battery is properly seated in
the handset.
Make sure that the charging contacts on the handset and
Charger Unit are clean.
Make sure that the Base Unit antenna is fully vertical.
Move closer to the Base Unit.
Depending on the environment from which you are calling,
such as a noisy area, a caller using a DKT may experience
echo if the volume control of the handset is set at 10 or
higher. You can lower the volume using
authorized dealer for handset software upgrade.
Move closer to the Base Unit.
Check all telephone cables and lines for good connections.
Make sure the AC adapter is plugged into the Base Unit and
wall outlet.
The Sealed Lead-acid battery could be weak. Charge the
battery for 8-10 hours.
Check the ringer - it could be turned off.
Make sure the Base Unit antenna is fully vertical.
Move closer to the Base Unit.
Move the handset to the right of the DKT.
Contact your System Administrator.
Strata DKT2104-CT Cordless Digital Telephone 01/02
Suggestion
or contact your
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