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Toshiba DKT2204-CT User Manual

Cordless digital telephones.
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Telecommunication Systems Division
Digital Business Telephone Systems
DKT2204-CT/DKT2304-CT
Cordless Digital Telephones
User Guide
June 2005

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Table of Contents

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   Summary of Contents for Toshiba DKT2204-CT

  • Page 1 Telecommunication Systems Division Digital Business Telephone Systems DKT2204-CT/DKT2304-CT Cordless Digital Telephones User Guide June 2005...
  • Page 2 Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc. Trademarks, registered trademarks, and service marks are the...
  • Page 3 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER.
  • Page 4: Limited Warranty

    The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the malfunction with new or refurbished parts (at their option).
  • Page 5: Table Of Contents

    Step 1: Review Safety Instructions ... 13 Step 2: Select Location ... 16 Step 3: Place DKT3000-series Telephones into 2000-Mode... 16 Step 4: Connect Telephone Cables ... 17 Step 5: Connect and Apply Power ... 18 Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 6 Earpiece Volume ...27 Handset Ringer Tone and Volume ...28 Mute (DKT2204-CT only) ...28 Handset Ringer Mute (DKT2304-CT only) ...28 Vibrate Mode ...28 Ringer Off Slide Switch (DKT2204-CT only) ...29 F1~F4 Feature Buttons...29 Making a Call...30 Internal Call ...30 External Call ...30 Answer a Call...31...
  • Page 7 Charging Spare Battery Packs (DKT2204-CT only)...48 Simultaneous Conversation Channels...49 DKT2204-CT...49 DKT2304-CT...49 Range and Performance ...50 Radio Interference...50 Telephone Line Problems ...50 Privacy ...51 Specifications ...52 Index ...53 Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Chapter 5 – Troubleshooting and Specifications ...37 Contents...
  • Page 8 Contents Chapter 5 – Troubleshooting and Specifications Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 9: Introduction

    Introduction This guide describes the features and operation of the Strata CTX DKT2204-CT and DKT2304-CT Cordless Digital Telephones with Strata CTX Business Telephone Systems. To get the most from your cordless telephone, please read this guide thoroughly. The DKT2204-CT and DKT2304-CT also work with Strata DK telephone systems (except Strata DK24/56/96, Release 3).
  • Page 10: Conventions

    The following documents/media can be used to reference further information about the Strata CTX systems. • Strata CTX WinAdmin Application Software and CTX/DK/Partner Products Documentation Library • Strata CTX DKT/IPT Telephone User Guide Description Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 11 (except Strata DK24/56/96, Release 3). All it requires for connection is a digital station port. Fully charged, your cordless digital telephone provides: DKT2204-CT: six hours of talk time and four days of standby time. • DKT2304-CT: seven hours of talk time and five days of standby time.
  • Page 12: Chapter 1 - The Grand Tour Technology

    Clarity that is so good, it is indistinguishable from corded telephones in most • environments. (DKT2204-CT) Fully secure communications for up to 10 cordless digital • telephones within a given environment. (DKT2304-CT) Maximum security for up to 30 cordless digital telephones that is •...
  • Page 13: Applications

    A Message Waiting icon • user’s mailbox. In addition to the benefits mentioned above, the DKT2204-CT also has the following benefits: Spread-spectrum technology provides five to seven times greater range than • conventional cordless telephones, making your cordless digital telephone much more useful and valuable.
  • Page 14: Handset

    The handset and base unit of your cordless telephone is equipped with the same Note security code. In order for this handset to operate, it must be installed with the matching base unit. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 15: Dkt2204-ct

    1. Ringer Off Slide Switch 2. Message Display Message 4. Talk Button 5. Numeric Dial Pad 6. F2 Button 7. F1 Button 8. Microphone 9. Headset Jack Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Hold Cnf/Trn Channel Redial Talk R/VOL Volume 11. MUTE Button )Button 12.
  • Page 16 Description with the last dialed number that was answered. If you dial a number and receive no answer, the the last one dialed. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 , then . The last number button works only button will not use that number as...
  • Page 17: Dkt2304-ct

    . Headset Jack . Display Msg (Message) Button . TALK Button . Numeric Dial Pad . F2 Button . F1 Button . Microphone Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Hold Cnf/Trn Redial 9. Hold Button Conference/Transfer Cnf/Trn Channel ) Button 12.
  • Page 18 Description with the last dialed number that was answered. If you dial a number and receive no answer, the the last one dialed. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 , then . The last number button works only button will not use that number as...
  • Page 19: Lcd Display

    In order for this base unit to operate, it must be installed with the matching handset. Desk Cordless Power POWER LED Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 TALK Line Out The Grand Tour LCD Display Line In...
  • Page 20: Charging Unit

    The slot functions as a cradle for the handset when idle and a charger for the handset battery. The LED flashes red when charging, and is steady red when the battery is charged. LEDs indicate battery LED indicates battery charging status. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 21: Cordless Digital Telephone Standard Parts

    Cordless Digital Telephone Standard Parts Your Toshiba cordless digital telephone includes the following items: Base unit • Handset • Telephone cord (two ft.) • Two AC adapters • Rechargeable battery • Belt clip • Wall plate adapter • Wall mount for charging unit (DKT2304-CT only) •...
  • Page 22 The Grand Tour Cordless Digital Telephone Standard Parts Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 23: Chapter 2 - Installation

    Installation Step 1: Review Safety Instructions WARNING! Toshiba DOES NOT represent this unit to be waterproof. To reduce the risk of fire, electrical shock, or damage to the unit, DO NOT expose this unit to rain or moisture. ➤ Read and understand all product instructions.
  • Page 24 WARNING! Do not attempt to unplug any appliance during an electrical storm. ➤ Unplug all electrical appliances when you know an electrical storm is approaching. Lightning can pass through the wiring and damage any device connected to it. This telephone is no exception. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 25 Changes or modifications to this product not expressly approved by CAUTION! Toshiba, or operation of this product in any way other than as detailed by this User Guide, could void your authority to operate this product. WARNING! To reduce the risk of fire and/or personal injury from the Nickel- Cadmium battery, follow these instructions: ➤...
  • Page 26: Step 2: Select Location

    5. Lift the handset to exit programming mode. Wait a few seconds for the telephone to reset itself. Step 6: “(Optional) Wall Installation” on the DKT3014). LED On = 2000 mode. LED Off = 3000 Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 page (simultaneously).
  • Page 27: Step 4: Connect Telephone Cables

    2. Plug the additional two-foot cable into the “Line Out” jack of the base unit and into the DKT jack located on the bottom of the telephone. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Installation Step 4: Connect Telephone Cables...
  • Page 28: Step 5: Connect And Apply Power

    LED is on. LED on the charging unit and/or LED on the base unit do not light, Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 DKT2204-CT (pictured)
  • Page 29: Step 6: (optional) Wall Installation

    (shown right). 8. Plug the AC adapter into a standard 120VAC wall outlet. Do not use an outlet controlled by a wall switch. Note Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 “Place DKT3000-series Telephones into 2000- page 16 for instructions. Installation...
  • Page 30: Direct Wall Mounting

    5. Plug the other end of the telephone cord into a telephone wall jack. 6. Plug the AC adapter into a standard 120VAC wall outlet by following Step 7 of the Standard Wall Plate Mounting. “Standard Wall Plate Mounting” Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 page...
  • Page 31: Charging Unit Wall Mounting

    3. Place the charging unit on the posts of the wall screws and push down until it’s firmly seated (shown right). 4. Plug the AC adapter into a standard 120VAC wall outlet. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Installation Step 6: (Optional) Wall Installation...
  • Page 32 4. Place the charging unit on the posts of the wall screws and push down until it’s firmly seated (shown right). 5. Plug the AC adapter into a standard 120VAC wall outlet. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 33: Step 7: Raise The Base Unit Antenna

    3. Securely close the battery compartment cover by sliding it up until it snaps into place. Rechargeable Nickel-Metal-Hydride batteries must CAUTION! be disposed of properly. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Installation Step 7: Raise the Base Unit Antenna...
  • Page 34: Step 9: Charge Batteries For First Time

    Important! Only use headsets especially designed or modified for use with radio frequency equipment. LED lights. If it does not, Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 DKT2204-CT Charging Unit (pictured)
  • Page 35: Step 11: Attach Belt Clip (optional)

    1. Press the retaining clip in toward the belt clip blade and slide the clip up at the same time. 2. Reinstall the cover tab. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Installation Step 9: Charge Batteries for First Time...
  • Page 36 Installation Step 9: Charge Batteries for First Time Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 37: Chapter 3 - Handset Operation

    (shown below). There are four levels—low, medium, high and maximum—from which to choose. The LCD displays the volume level for two seconds. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 DKT2304-CT DKT2204-CT (on DKT2304-CT) on the side of...
  • Page 38: Handset Ringer Tone And Volume

    Vibrate Mode ➤ With the handset not on the charging unit: • (DKT2204-CT) Turn the Ringer Off Slide Switch to Off. The Ring Off icon displays on the LCD. • (DKT2304-CT) Press the LCD. The handset vibrates when there is an incoming call.
  • Page 39: Ringer Off Slide Switch (dkt2204-ct Only)

    Please see that match your Toshiba telephone system. For detailed feature descriptions, see the Strata CTX DKT/IPT Telephone User Guide. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 , the Ring Off icon displays on Table 3 on page 37...
  • Page 40: Making A Call

    Auto Standby. . The message LED turns on. ” displays. button again, this hangs up the telephone button Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 ” displays “ LED turns on.
  • Page 41: Answer A Call

    3. When you finish the call, place the handset back in the charging unit. AutoStandby automatically hangs up the telephone..or press to hang up the telephone. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 ” displays on the LCD. LED turns on. LED blinks. ” displays on the LCD.
  • Page 42: Place A Call On Hold

    . The last number called is redialed. button will not use that number as the last one dialed. . The dialed numbers saved in conference memory is shown on the Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 button works only with the to have a...
  • Page 43: Conference Calls Using Strata Ctx

    Press to rejoin the conference at any time. When you return, you retain Master status. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 . You hear dial tone. . If you receive a busy tone or no again to return t o the original connectio n. All parties are...
  • Page 44: Adding Voice Mail To A Conference

    (You can continue to add and dialing another extension.) . All parties are conferenced. . If the parties have finished, hang up or Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 . You hear dial tone. and hang-up. Both Line LEDs turn off...
  • Page 45: Switch A Call To Your Cordless Digital Telephone

    DKT2304-CT handset. 2. Pick up the cordless telephone and press the flashing Line LED. The call is now transferred to the DKT2204-CT/DKT2304-CT handset, and the DKT telephone is disconnected. Switch a Call to the Desk Telephone 1.
  • Page 46 Handset Operation Switch a Call to the Desk Telephone Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 47: Chapter 4 - Feature Access Codes

    Background Music Telephone Speaker On Telephone Speaker Off External Speaker On Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 buttons perform the same way as the first four buttons on your Table 3 below for access code sequences that Feature Access Code Sequences + Account code digits 8sU…...
  • Page 48 Code (1~15 digits) + Æ Æ%( Æ%(! + ext. no. + Pass Code Number + Æ% ( + ext. no. + Pass Code Number + Æ% (! Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 + new Security Æ Æ Æ...
  • Page 49 Executive Paging Page All Groups Page Individual Groups Emergency Page - Individual Group Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Switch a Call to the Desk Telephone Feature Access Code Sequences + Door Lock Number Æ ! + Door Phone No. (01~24, depending on system size) Æ...
  • Page 50 + Index Number (700~799) + Index Number Æ ' Æ#& + Index Number + old Code + Æ%( Æ('&% + Ext. Number Æ#& Æ%  Æ% ! Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 + new Code + Æ Æ...
  • Page 51 (tone) + timer ( Busy No Answer to Press ext. button + an ext. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Button Sequence (tone) + dial the dest. ext. no. (tone) Æ% (tone) + outside line access code + dest. telephone Æ%...
  • Page 52 Æ + timer ( ÆÇ‚r (tone) + dial the other telephone’s ext. no. + enter Æ%$! Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 + dest. telephone no. (tone) Æ + outside line access code + dest. Æ + dest. telephone no. (tone) Æ...
  • Page 53 Your telephone must be enabled in programming to have the ability to change pass codes. Press ext. button + Change Pass Code (tone) + new pass code (tone) + Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Button Sequence (tone) + dial the other telephone’s ext. no. + enter Æ% # (tone) + dest.
  • Page 54 Feature Access Codes Switch a Call to the Desk Telephone Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 55: Chapter 5 - Troubleshooting And Specifications Troubleshooting

    5. If you are still unable to resolve the problem, contact your telephone System Administrator. Do not attempt to service this unit yourself. All service must be done by Important! qualified service personnel. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03...
  • Page 56 The handset may be too far away from the base unit. • The ringer may be set to Off. • Make sure the AC adapter is plugged into the base unit and wall outlet. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Suggestion...
  • Page 57: Low Battery

    Low Battery Your cordless telephone comes equipped with one rechargeable battery: DKT2204-CT: BT2499 battery that provides six hours of talk and four days of • standby time (fully charged). DKT2304-CT: BT930 battery that provides seven hours of talk and five days of •...
  • Page 58: Cleaning Charging Unit Contacts

    To maintain a good charge, it is important to clean all charging contacts on the handset, spare battery pack (DKT2204-CT only) and charging unit about once a month (shown right). Use a pencil eraser or a soft dry cloth. Do not use any liquids or solvents.
  • Page 59: Simultaneous Conversation Channels

    Simultaneous Conversation Channels DKT2204-CT The DKT2204-CT cordless digital telephone has 10 operating channels available. A common misconception is that this limits a customer to 10 cordless telephones. This is not the case. Each cordless digital telephone can operate on any of the 10 channels.
  • Page 60: Range And Performance

    Range and Performance Range and Performance The DKT2204-CT operates up to 1.1 miles and the DKT2304-CT .7 miles from its base in a completely unrestricted test environment. Typically, ranges of 300 to 400 feet are possible, depending on the building structure in which it is used. For optimum range and performance from your handset, try the following: Place the base units at least three to six feet away from the DKT;...
  • Page 61: Privacy

    Because of the inherent physical properties of radio waves, your communications can be received by radio receiving devices other than your own cordless telephone unit. Consequently, any communications using your cordless telephone may not be private. Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Troubleshooting and Specifications Privacy...
  • Page 62: Specifications

    Height – 8 2/3 inches with antenna Approximately 8.8 oz. with battery Capacity – 800 mAh, 3.6V Talk Mode – 6 hours (typical) Standby Mode – 4 days (typical) Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Table DKT2304-CT Digital ° °...
  • Page 63: Index

    10, charging, charging spare packs, install in handset, low, removing and charging, warnings, belt clip, benefits, buttons Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 F1~F4 feature, fixed, 6, call hold, park, pickup, charging unit, 10, cleaning contacts, conference, 6,...
  • Page 64 6, 8, 32, retrieve messages, safety instructions, select location, simultaneous conversation channels, specifications, speed dial spread spectrum technology, Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephone advisory, access codes, travelling class, access codes, access codes, 06/03...
  • Page 65 (tandem) CO line connection, user programming, voice mail access codes, conference, volume control, wall installation charging unit wall mounting, direct wall mounting, standard wall plate mounting, Strata CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 06/03 Index T ~ W...

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