Troubleshooting - E-Wheels EW-36 Owner's Manual

TROUBLESHOOTING GUIDE
Problem
Battery gauge
does not
register
anything when
vehicle is on.
Battery gauge
registers but
vehicle still
does not work.
Clicking noise
coming from
motor.
Vehicle does
not stop when
Throttle returns
to original
position.
Vehicle is
losing speed.
Distance per
charge is
reduced.
Battery could
not be
charged.
NOTE: if other problems occur, do not attempt to disassemble
the electric bike on your own, please contact your retailer
Cause
1. Loose connection
near the power switch
or battery pack.
2. Battery is completely
discharged.
1. Motor wire is loose
or disconnected.
2. Throttle is defective.
3. Controller is
defective.
1. Chain is loose.
2. Magnets in motor
have come loose.
Controller or Throttle is
defective.
1. Battery is low.
2. Defective battery.
3. Defective Throttle.
1. Tire pressure is low.
2. Battery is not fully
charged.
3. Battery is damaged.
4. Headwind, slopes,
overloading, etc.
1. Loose wiring near the
charging socket.
2. Loose wiring in
battery pack.
3. Defective Charger.
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1. Check the connections,
reconnecting any that are
loose.
2. Charge the battery.
1. Send to service to
repair the wiring.
2. Replace Throttle
3. Replace Controller.
1. Adjust the chain.
2. Send to customer
service to replace a new
motor.
Replace Controller or
Throttle. Customer
service can assist in
diagnosis.
1. Charge battery.
2. Replace battery.
3. Replace Throttle
1. Fill Tires with sufficient
pressure.
2. Charge battery for 6-8
hours.
3. Replace Battery
4. Reduce these factors.
1. Check the wiring, re-
establish connection.
2. Send to a qualified
service technician.
4. Replace Charger.
26
Solution