Self-Help With Errors - Siemens Gigaset C470 IP User Manual

Self-help with errors

While establishing a connection to the messenger server, during connection and when
sending messages the following errors may occur.
Behaviour when the connection is lost
If the connection to the messenger server is interrupted, an appropriate message is shown
in the display. You are Offline.
If you are in a submenu of the messenger, the handset switches to the messenger menu.
¤
Try to re-establish the connection (page 85).
Errors when sending
If it is not possible to send a message, a distinction is made between the following situa-
tions:
u
The connection to the messenger server is interrupted:
A message is shown in the display to indicate that the connection to the messenger
server has been interrupted.
The message is stored temporarily (page 92).
¤
Try to re-establish the connection (page 85) and send the message again.
u
The server is unable to send the message:
A message is shown in the display to indicate that the message could not be sent. If, for
example, the buddy is not available, the message you have sent will also be displayed.
The message is stored temporarily (page 92).
¤
If necessary, check the buddy's user ID and send the message again later.
Messenger
Self-help with errors
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