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Troubleshooting chart (continued)
■ MP3/WMA/JPEG files
Symptom
●
●
Playback
Is the disc loaded upside down?
●
Are the files supported by the unit?
does not start.
●
●
Some files
Are the files supported by the unit?
cannot
●
Is it a false MP3 file?
playback.
●
Is the JPEG file size more than
10Mbytes?
●
●
Read-in time
Is the disc contain too many
takes very
folders or files?
long.
●
Is the file size too big?
●
Is the disc distorted or scratched?
■ Remote control
Symptom
●
The remote control
does not operate.
■ USB
Symptom
●
●
Device
Is there any MP3/WMA file
cannot be
available?
●
detected.
Is the device properly connected?
●
Is it an MTP device?
●
Does the device contain AAC file
only?
●
●
Playback
Is it a copyright protected WMA file?
●
does not
Is it a false MP3 file?
start.
●
●
Wrong time
Is Variable Bitrate file being played
display.
back?
●
●
Wrong file
Is the File Name written in Chinese
name
or Japanese characters?
display.
■ iPod
Symptom
●
No sound is
produced.
No image appears
on the TV/monitor.
●
iPod will not
charge.
Possible cause
Possible cause
●
Is the AC power lead of the
unit plugged in?
●
Is the battery polarity
correct?
●
Are the batteries dead?
●
Is the distance or angle
incorrect?
●
Does the remote control
sensor receive strong light?
Possible cause
Possible cause
●
The iPod is not playing.
●
The iPod is not properly
connected to the unit.
●
Is the AC power lead of the
unit plugged in?
●
The video cable is not
properly connected. (Only
support by "Video TV"
connection. Not support by
"S-VIDEO", "COMPONENT
VIDEO" or "SCART"
connection.)
●
The TV/monitor's input
selection is not properly set.
●
Wrong iPod adaptor is used.
●
The iPod is not making full
contact with the iPod
connector.
rd
●
Using iPod (3
generation).
■ Tuner
Symptom
●
The radio makes
unusual noises
continuously.
■ Condensation
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet (CD pickup, etc.) or on the transmitter on
the remote control.
Condensation can cause the unit to malfunction. If this
happens, leave the power on with no disc in the unit until
normal playback is possible (about 1 hour). Wipe off any
condensation on the transmitter with a soft cloth before
operating the unit.
■ If problem occurs
When this product is subjected to strong external
interference
(mechanical
electricity, abnormal supply voltage due to lightning, etc.)
or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1
Set the unit to the stand-by mode and turn the power on
again.
2
If the unit is not restored in the previous operation,
unplug and plug in the unit again, and then turn the
power on.
Note:
If neither operation above restores the unit, clear all the
memory by resetting it.
■ Before transporting the unit
Remove the CD from the unit. Make sure there is no CD in
the disc tray. Then, set the unit to the power stand-by
mode. Carrying the unit with discs left inside can damage
the unit.
■ Clearing all the memory (reset)
1 Press the ON/STAND-BY button to enter the power
stand-by mode.
2 Whilst pressing down the OPEN/CLOSE button, press
the ON/STAND-BY button until "RESET" appears.
Caution:
This operation will erase all data stored in memory
including clock, timer settings, tuner preset, and CD
programme.
E-35
Possible cause
●
Is the unit placed near the
TV or computer?
●
Is the FM aerial or AM loop
aerial placed properly?
Move the aerial away from
the AC power lead if it is
located nearby.
shock,
excessive
static
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