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Troubleshooting
This chapter lists issues that you might encounter when you use your Sony Ericsson PC card.
These issued can be solved by using the instructions provided in this user guide, however, some
might require you to contact your network operator.
Status information
You can display important hardware and software information about your Sony Ericsson PC card
that is useful when talking to your service provider or troubleshooting issues on your own.
To view the Wireless Manager information
1. Start Wireless Manager.
2. Select View
box is displayed.
Status log
Wireless Manager creates a status log that can be used for customer support and field diagnostic
assistance.
Each time Wireless Manager runs, it creates the following text file in the Windows Temp directory:
Wireless Manager_Log.txt
The file is overwritten each time you run Wireless Manager.
An example of the contents of the log file is illustrated below:
03/05/01 14:17:56 - Signal Strength: 0
03/05/01 14:17:56 - Provider Name: MyOperator
03/05/01 14:17:57 - Radio State: 1
03/05/01 14:17:57 - GSM Registration: Searching
03/05/01 14:17:57 - GPRS Registration: Searching
03/05/01 14:17:57 - Network Operator:
03/05/01 14:18:06 - GSM Registration: Home Network
03/05/01 14:18:06 - GPRS Registration: Home Network
03/05/01 14:18:06 - Network Operator: MyOperator
03/05/01 14:18:21 - User: Connect: operatorinternet.apn
03/05/01 14:18:21 - Connection: Port successfully opened
03/05/01 14:18:21 - Signal Strength: 4
03/05/01 14:18:25 - Connection: Established: operatorinternet.apn
03/05/01 14:18:25 - Signal Strength: 4
03/05/01 14:18:32 - User: Disconnect
03/05/01 14:18:32 - Connection: Starting disconnect
03/05/01 14:18:34 - Connection: Disconnected
03/05/01 14:18:34 - Connection: Bytes Transmitted : 156
03/05/01 14:18:34 - Connection: Bytes Received : 468
03/05/01 14:18:34 - Signal Strength: 3
03/05/01 14:18:35 - User: Close Program
03/05/01 14:18:39 - User: Exit
78
Troubleshooting
Wireless Manager Information. The Wireless Manager Information dialogue
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