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Company Internal
Troubleshooting
LabelMake II did not install:
- Is the correct Java version selected in the Java Web Start Application
Manager? In Windows, click "Start/Programs/Java Web Start/Java Web Start". In the
Application Manager, click "File/Preferences/Java". Make sure there is a check mark
in the "Enable" box for version 1.4.2_05, then click one time on this version and
click "OK". Close the Application Manager and try to launch LabelMake II again.
- Are the proxy settings correct?
In Windows, click "Start/Programs/Java Web Start/Java Web Start". In the
Application Manager, click "File/Preferences/General". There should be three proxy
options, "None", "Use Browser", and "Manual".
The "Use Browser" option is usually the best if the browser's settings are valid.
Contact the local System Administrator to determine the correct settings.
The "Manual" option may also be used by inserting the LabelMake II IP address,
193.180.14.126, into the "HTTP Proxy" field.
- Did the Java software download correctly?
Try downloading it again or use the "Offline" option.
- Is the correct hardware installed?
See the Hardware Requirements section above.
Rev
32
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