Common Windows Problems; Common Macintosh Problems - Samsung Mono Laser Printer User Manual

CONDITION
If the printed paper is curled or paper does not feed
Curl
into the machine:
• Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
• Change the printer option and try again. Go to
printer properties, click Paper tab, and set type
to Thin Paper. Refer to the Software section
for details.
Your machine is probably being used at an altitude
An unknown image
of 1,000 m (3,281 ft) or above.
repetitively appears
The high altitude may affect the print quality such
on a next few
as loose toner or light imaging. You can set this
sheets or loose
option through Paper or Printer tab in printer
toner, light print, or
driver's properties.
contamination
occurs.

Common Windows problems

CONDITION
Exit all software applications. Remove all
"File in Use"
software from the StartUp Group, then restart
message appears
Windows. Reinstall the printer driver.
during installation.
Close all other applications, reboot Windows
"General Protection
and try printing again.
Fault", "Exception
OE", "Spool32", or
"Illegal Operation"
messages appear.
These messages may appear during printing.
"Fail To Print", "A
Just keep waiting until the machine finishes
printer timeout error
printing. If the message appears in ready mode
occurred." messages
or after printing has been completed, check the
appear.
connection and/or whether an error has
occurred.
Refer to the Microsoft Windows documentation that came with your
computer for further information on Windows error messages.
SUGGESTED SOLUTIONS
SUGGESTED SOLUTIONS

Common Macintosh problems

CONDITION
Incompatibility between the PDF file and
The machine does not
the Acrobat products:
print PDF file correctly.
Printing the PDF file as an image may
Some parts of graphics,
solve this problem. Turn on Print As
text, or illustrations are
Image from the Acrobat printing options.
missing.
Update your Mac OS to OS 10.3.3. or
The document has
higher.
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.
This problem is caused because Mac OS
Some letters are not
cannot create the font during the Cover
displayed normally
page printing. English alphabet and
during the Cover page
numbers are displayed normally at the
printing.
Cover page.
SUGGESTED SOLUTIONS
It will take longer to print when
you print a PDF file as an image.
Troubleshooting_ 40